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Does an amazing job - exceeded all my expectations. Great investment. Easy to understand. AG WC USA
Business response:
Thank you for the glowing review, Alan! We are thrilled your ALPHA IQ is performing so well. Happy swimming! Your Polaris Team
The unit works as advertised and i am sure an in ground pool would be perfect. However I am using it in an above ground pool and the circulation current is just strong enough to force the unit to slide along the bottom and have extreme difficulty climbing the walls. So much so that I discontinued the wall feature. Yes I have ensured all air is out of the unit. It needs to be about 5 to 10 pounds heavier to compensate for pool circulation current. Otherwise the cleaner works fine.
Business response:
Thank you for sharing your experience with us, Roger. We're sorry your ALPHA iQ isn't working ideally for your above ground pool. For future reference, we make cleaner specifically designed for above ground pools - https://www.polarispool.com/en/products/above-ground-pool-products/cleaners We hope you enjoy your pool time! Your Polaris Team
Works so far only been 1 month
Business response:
Thank you for taking the time to share your experience with us, George! We hope you enjoy your swim time. Cheers, Your Polaris Team
The Polaris moves about effortlessly. Our other sweeper kept getting stuck on the corners.
Business response:
We greatly appreciate your positive review, Ken! Enjoy your clean pool. Cheers, Your Polaris Team
Nice cleaner, easy to set up and use.
Business response:
Thank you for your positive review, Bob! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Works great. Love the lift feature.
Business response:
Thank you for your positive review, Pat! It's always a pleasure to hear from a satisfied customer. Enjoy your pool time! Your Polaris Team
The control unit to my system went out and Solaris replaced the unit within a week. Great customer service!
Business response:
Thank you for your positive feedback, John! We're glad to hear that our team was able to promptly replace the control unit for your ALPHA iQ. If you have any further questions or concerns, please let us know at (800) 822-7933. We're always happy to help. Enjoy your swim time! Your Polaris Team
Easy to assemble Easy and clear instruction book App installs without issue and is easy to use Superior Cleaning pool sufaces
Business response:
Thank you for your kind words and positive review, Chuck! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
It does everything Polaris promised. I love being able to control from my phone.
Business response:
Thank you for your positive review, Amadou! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Polaris ALPHA iQ has a 4.5 star rating with 266 reviews.
Polaris ALPHA iQ is closed now. It will open tomorrow at 9:00 a.m.