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Polaris ALPHA iQ

4.5

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4.5266 reviews
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Alan G.'s profile image
Alan G. 
a year ago

Does an amazing job - exceeded all my expectations. Great investment. Easy to understand. AG WC USA 

Business response:

Thank you for the glowing review, Alan! We are thrilled your ALPHA IQ is performing so well. Happy swimming! Your Polaris Team 

Roger P.'s profile image
Roger P. 
a year ago

The unit works as advertised and i am sure an in ground pool would be perfect. However I am using it in an above ground pool and the circulation current is just strong enough to force the unit to slide along the bottom and have extreme difficulty climbing the walls. So much so that I discontinued the wall feature. Yes I have ensured all air is out of the unit. It needs to be about 5 to 10 pounds heavier to compensate for pool circulation current. Otherwise the cleaner works fine. 

Business response:

Thank you for sharing your experience with us, Roger. We're sorry your ALPHA iQ isn't working ideally for your above ground pool. For future reference, we make cleaner specifically designed for above ground pools - https://www.polarispool.com/en/products/above-ground-pool-products/cleaners We hope you enjoy your pool time! Your Polaris Team 

George F.'s profile image
George F. 
a year ago

Works so far only been 1 month 

Business response:

Thank you for taking the time to share your experience with us, George! We hope you enjoy your swim time. Cheers, Your Polaris Team 

Debora S.'s profile image
Debora S. 
a year ago

The Polaris moves about effortlessly. Our other sweeper kept getting stuck on the corners. 

Business response:

We greatly appreciate your positive review, Ken! Enjoy your clean pool. Cheers, Your Polaris Team 

Bob R.'s profile image
Bob R. 
2 years ago

Nice cleaner, easy to set up and use. 

Business response:

Thank you for your positive review, Bob! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team 

Pat S.'s profile image
Pat S. 
2 years ago

Works great. Love the lift feature. 

Business response:

Thank you for your positive review, Pat! It's always a pleasure to hear from a satisfied customer. Enjoy your pool time! Your Polaris Team 

John L.'s profile image
John L. 
2 years ago

The control unit to my system went out and Solaris replaced the unit within a week. Great customer service! 

Business response:

Thank you for your positive feedback, John! We're glad to hear that our team was able to promptly replace the control unit for your ALPHA iQ. If you have any further questions or concerns, please let us know at (800) 822-7933. We're always happy to help. Enjoy your swim time! Your Polaris Team 

Chuck K.'s profile image
Chuck K. 
2 years ago

Easy to assemble Easy and clear instruction book App installs without issue and is easy to use Superior Cleaning pool sufaces 

Business response:

Thank you for your kind words and positive review, Chuck! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team 

Amadou M.'s profile image
Amadou M. 
2 years ago

It does everything Polaris promised. I love being able to control from my phone. 

Business response:

Thank you for your positive review, Amadou! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team 

Frequently asked questions about Polaris ALPHA iQ

How is Polaris ALPHA iQ rated?

Polaris ALPHA iQ has a 4.5 star rating with 266 reviews. 

When is Polaris ALPHA iQ open?

Polaris ALPHA iQ is closed now. It will open tomorrow at 9:00 a.m.