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Polaris ALPHA iQ

4.8

About this business

The Polaris® ALPHA™ iQ features intelligent cleaning technologies that calculate the optimal cleaning time for your pool. Combined with the core capabilities of the iAquaLink® app on your smartphone, you can conveniently control and monitor the status of your cleaner allowing you to get your pool ready to go whenever you want. Powerful Vortex Vacuum technology and advanced 4WD provide exceptional performance while the Easy Lift Removal System and Easy Access Debris Canister make emptying debris hassle-free. Equipped with Wi-... read more

4.8128 reviews
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Angie B.'s profile image
Angie B. 
on Birdeye

3 years ago

This Polaris cleans my pool like a dream! It is even better than I anticipated. It also has saved on my electricity bill. 

Business response:

Hi Angie, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! All the Best, Your Polaris Team 

Anthony P.'s profile image
Anthony P. 
on Birdeye

3 years ago

Good unit. Wi-Fi controls are intermittent. Lift option when taking unit out does not always got to its origin.. surface option not always helpful 

Business response:

Hi Anthony, Thanks for your feedback. We're sorry you're experiencing issues with your Polaris ALPHA iQ. A technical support representative will reach out to you to see how we can assist. Thank you for your patience. All the best, Your Polaris Team  

Michael A.'s profile image
Michael A. 
on Birdeye

3 years ago

The robot it self is okay. Does not climb all the way to the waterline and is mediocre at picking up granular, also always shows full when it’s not 

Business response:

Hi Michael, We're sorry you're less than satisfied with your Polaris ALPHA iQ. Customer satisfaction is of the utmost importance to us. We will have a technical support representative reach out to you. Thank you for your patience. Regards, Your Polaris Team  

Mark G.'s profile image
Mark G. 
on Birdeye

3 years ago

It does a great job 

Business response:

Thanks for sharing your story, Mark! Wishing you the perfect swim. Your Polaris Team 

Bernie S.'s profile image
Bernie S. 
on Birdeye

3 years ago

Loved the switch from a pressure unit. It cleans great 

Business response:

Thank you so much for your kind words, Bernie! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team 

Leandra G.'s profile image
Leandra G. 
on Birdeye

3 years ago

Excellent, I have been using the Polaris Alpha iQ for a few months and it works very well. It helps get the sand out the pool and my pool has never been cleaner consistently. It scrubs the wall, the app tells me when I need to empty the basket. It's very easy to use and the feature to make it come to you get it out the pool is great. The robot doesn't work to great on the stairs but if you remote control it you can get the stairs fine. I'm very happy with my purchase. 

Business response:

Thanks, Leandra! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team 

JL S.'s profile image
JL S. 
on Birdeye

3 years ago

The Polaris ALPHA iQ is much better than our old Polaris pool vacuum. With 4-wheel drive, the ALPHA iQ never gets stuck on steps, which saves us from having to periodically restart the vacuum to ensure the entire pool floor is cleaned. The control panel provides desired functionality and is intuitive. I have only two complaints. First, the stand for the vacuum is manufactured from cheap, light-weight materials. It falls readily, and I could see it breaking if one is not careful. Second, while the ALPHA iQ's cable is l... read more

Business response:

Hi James, Thanks for sharing your valuable feedback! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. We hope ... read more

Edward M.'s profile image
Edward M. 
on Birdeye

3 years ago

Live it. It’s really a 5 star item, but our pool has a tanning ledge and the Polaris has a hard time running on it because the water is only 12” deep. Other than that this thing is the Roomba of pool sweepers. Love it & don’t have to worry about a booster pump wearing out. 

Business response:

Hi Edward, Thanks for sharing your first-hand Polaris experience with others online. It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team 

Barry B.'s profile image
Barry B. 
on Birdeye

3 years ago

Love it!!! Set it and forget it. 

Business response:

Thanks for sharing your story, Barry! Wishing you the perfect swim. Your Polaris Team 

Frequently asked questions about Polaris ALPHA iQ

How is Polaris ALPHA iQ rated?

Polaris ALPHA iQ has a 4.8 star rating with 128 reviews. 

When is Polaris ALPHA iQ open?

Polaris ALPHA iQ is closed now. It will open tomorrow at 9:00 a.m. 

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