This profile has been claimed by the business owner or representative.
Polaris ALPHA iQ
About this business
It's fine; not as good as the previous Polaris model I had. The cord does get less tangled which is great , but it does not clean steps. My other one did clean steps. When one turns the cleaner on it's very hard to see the screen and know if it's set to clean bottom and sides or just the bottom.. If I turned it on at night it might be fine, but in the sunlight it's pretty hard to read. I don't care about or use the remote or programming and all that.
Business response:
We appreciate your review and feedback, Diane. We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team
the pool is amazingly clean
Business response:
Thank you for sharing your experience with us, Barry! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Vacuum works real well. Very powerful sucking up everything and the basket is easy to clean and holds more than my last vacum
Business response:
Thank you for sharing your positive experience with us, George! We hope you enjoy your clean pool. Cheers, Your Polaris Team
cord is not good
Business response:
We're sorry to hear you don't care for the cord, Jerry. If you need assistance, please call our support team at (800) 822-7933. Thank you, Your Polaris Team
I was just amazed! How easy it was to operate And the fantastic job it did cleaning my pool. My pool has never looked this good. Still in awe how great of a product this really is. It will save me alot of time and aggravation from trying to do it my self. I could never vacumn as good as this does. So Happy. !! Thanks so much!
Business response:
Hi David, We are thrilled to hear that our Polaris ALPHA iQ has positively impacted your pool cleaning experience. Thank you for sharing your feedback with us and enjoy your clean pool! Your Polaris Team
I love this pool cleaner it really makes a difference the way the pool looks.no more vaccuming the pool it does all the work for you.
Business response:
Thank you for your positive review, Louis! We are happy to hear your ALPHA iQ is performing so well. Happy swimming! Your Polaris Team
All is great
Business response:
Thank you for your positive review, Silvio! Wishing you the perfect swim. Cheers, Your Polaris Team
Easy to use and cleans great
Business response:
Thank you for your review, Tom! We hope you enjoy your clean pool. Happy swimming! Your Polaris Team
I love my polaris pool robot. My pool looks better this year because of the robot. Easy and simple to use.
Business response:
Thank you for your glowing review, Kevin! Creating quality products that simplify your pool experience is what we aim to do every day. Cheers, Your Polaris Team
Frequently asked questions about Polaris ALPHA iQ
How is Polaris ALPHA iQ rated?
Polaris ALPHA iQ has a 4.4 star rating with 258 reviews.
When is Polaris ALPHA iQ open?
Polaris ALPHA iQ is closed now. It will open on Monday at 9:00 a.m.