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Polaris ALPHA iQ

4.5

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4.5295 reviews
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Bill K.'s profile image
Bill K. 
2 years ago

Reliable!! Previous robot spent more time in the shop than my pool 

Business response:

Thank you for your positive review, Bill! We hope your ALPHA iQ gives you many years of reliable performance. Happy swimming! Your Polaris Team 

Gary M.'s profile image
Gary M. 
2 years ago

The Polaris ALPHA iQ cleans pretty well. I have a kidney-shaped pool and it seems that it isn't able to get the edges along the bottom of the pool where it meets the sides. There tends to be build-up in areas. Otherwise, using it saves me the time and effort to be cleaning the pool and I do appreciate what it does. 

Business response:

We appreciate you sharing your experience with us, Gary. We hope you enjoy your pool time! Cheers, Your Polaris Team 

Joseph G.'s profile image
Joseph G. 
2 years ago

A great machine. Gets all corners of the pool and does not get hung up on the bottom drains. 

Business response:

Thank you for your detailed and positive review, Joseph! We are glad to hear your ALPHA iQ is performing so well. Happy swimming! Your Polaris Team 

Russell H.'s profile image
Russell H. 
2 years ago

does exactly what i was looking for 

Business response:

Thank you for your positive review, Russell! We're thrilled that your ALPHA iQ is living up to your expectations. Happy swimming! Your Polaris Team 

Chris N.'s profile image
Chris N. 
2 years ago

I think it is alright. It’s way better than the one we had many years ago 

Business response:

Thank you for your review, Chris. Please let us know if there is anything we can do to improve your experience. All the best, Your Polaris Team 

Upton J.'s profile image
Upton J. 
2 years ago

Efficient, easy to clean basket and app controls are good for 99% of needs. The vacuum is good but not as strong as the Prowler. I am happy with the unit. 

Business response:

Thank you for sharing your experience with us, Upton! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team 

Diane K.'s profile image
Diane K. 
2 years ago

It's fine; not as good as the previous Polaris model I had. The cord does get less tangled which is great , but it does not clean steps. My other one did clean steps. When one turns the cleaner on it's very hard to see the screen and know if it's set to clean bottom and sides or just the bottom.. If I turned it on at night it might be fine, but in the sunlight it's pretty hard to read. I don't care about or use the remote or programming and all that. 

Business response:

We appreciate your review and feedback, Diane. We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team 

Barry G.'s profile image
Barry G. 
2 years ago

the pool is amazingly clean 

Business response:

Thank you for sharing your experience with us, Barry! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team 

George Y.'s profile image
George Y. 
2 years ago

Vacuum works real well. Very powerful sucking up everything and the basket is easy to clean and holds more than my last vacum 

Business response:

Thank you for sharing your positive experience with us, George! We hope you enjoy your clean pool. Cheers, Your Polaris Team 

Frequently asked questions about Polaris ALPHA iQ

How is Polaris ALPHA iQ rated?

Polaris ALPHA iQ has a 4.5 star rating with 295 reviews. 

When is Polaris ALPHA iQ open?

Polaris ALPHA iQ is closed now. It will open tomorrow at 9:00 a.m.