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Polaris ALPHA iQ
About this business
The Polaris® ALPHA™ iQ features intelligent cleaning technologies that calculate the optimal cleaning time for your pool. Combined with the core capabilities of the iAquaLink® app on your smartphone, you can conveniently control and monitor the status of your cleaner allowing you to get your pool ready to go whenever you want. Powerful Vortex Vacuum technology and advanced 4WD provide exceptional performance while the Easy Lift Removal System and Easy Access Debris Canister make emptying debris hassle-free. Equipped with Wi-... read more
It is easy to operate, and it does a fantastic job of picking up dirt, grass, and leaves from the bottom of my pool.
Business response:
Thank you for your detailed and positive review, Travis! We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team
Very well. Great product, great service
Business response:
Thank you for your positive review, Joe! Customer satisfaction is of the utmost importance to us. We appreciate you and hope you enjoy your swim time. All the best, Your Polaris Team
My Polaris robot is amazing! So easy to use that my 10-year old daughter knows how to get it out of the water in order to clean out the debris the robot collects. It is very easy to set up and it does an outstanding job keep the bottom of the pool clean. Its so good that I have not even opened the package for my hose to my vacuum with the long pole that attaches to the filter.
Business response:
Thank you for the wonderful and detailed review, Andrew! It’s always a pleasure to hear from a satisfied customer. We greatly appreciate you and hope you and your family enjoy your pool time! All the best, Your Polaris Team
The Alpha IQ works great and was easy to get working.
Business response:
Thank you for taking the time to leave a review, Felder! We’re glad to hear you’re so satisfied with your ALPHA iQ. Happy swimming! Your Polaris Team
Exceptional cleaning. One of the very best features ever is the lift function.
Business response:
Thank you for sharing your experience with us, Miles! We are happy to hear you’re so satisfied with the ALPHA iQ. Enjoy your pool time. Cheers, Your Polaris Team
I’m constantly losing Wi-Fi connection on the system. My modem is in view and 30’ away of the system. If I unplug it, wait a few second and plug it back in, the system is connected to the Wi-Fi for a while. Ill repeat the process each time I empty the container or when I untangle the cord, which Is on a daily basis.
Business response:
Dear Albert, Thank you for choosing Polaris and iAqualink! We're sorry to hear about the connectivity issues you're having, however. We have connectivity tips online at www.iaqualink.com/en/support. If you'd like further assistance, please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your specific setup. We want you to enjoy your pool time with less effort! Your Polaris Team
we had to replace a 3 yr old Polaris so I was not thrilled. So far all is good and working like a charm.
Business response:
Thank you for choosing Polaris, Louise. We are sorry you had to replace your cleaner sooner than expected and hope your new ALPHA iQ provides you many years of reliable performance. Enjoy your pool time! All the best, Your Polaris Team
Love Love Love our "Alf" yes we named it. So glad i was able to talk the husband into getting one this year, he finally was too after using him twice!!! Saved on time and the pool hasn't been cleaner!
Business response:
Hi Heather, We’re glad you’re receiving such great performance and reliability from your “Alf”! We also love that you named it and appreciate you taking the time to share such a fun and positive review. Happy swimming! Your Polaris Team
It is okay because it does not clean the sides and ledges of the pool. It does an excellent job on the bottom.
Business response:
Hi Frank, We appreciate you taking the time to leave a review. We’re sorry your ALPHA iQ isn’t cleaning the walls and ledges. If a robotic cleaner isn’t climbing well, the main culprit is usually a clogged debris canister. Carefully rinse the canister after each cycle and periodically use mild soap and a soft brush to dislodge any microscopic debris that may be impeding flow. If you’ve already tried this, and are still having issues, please contact our technical support team at (800) 822-7933 so they can help troubleshoo... read more
Frequently asked questions about Polaris ALPHA iQ
How is Polaris ALPHA iQ rated?
Polaris ALPHA iQ has a 4.7 star rating with 169 reviews.
When is Polaris ALPHA iQ open?
Polaris ALPHA iQ is closed now. It will open at 9:00 a.m.