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It is doing great where it goes but it does not cover the entire pool.
Business response:
Thank you for taking the time to leave a review, J.P. We're sorry your cleaner isn't covering your entire pool as expected. Please call our support team at (800) 822-7933 so we can help troubleshoot. All the best, Your Polaris Team
The Polaris 8642iq has been outstanding so far, cleans the bottom and walls of the pool thoroughly, its self emptying feature make it simple to remove from the pool when done.
Business response:
Thank you for your 5-star review, Al! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Works Great, easy to use.
Business response:
Thank you for your 5-star review, Victor! Wishing you the perfect swim. Cheers, Your Polaris Team
This is a great piece of machinery. It climbs the walls and stairs. It runs 2 1/2 hours every day. So far, so good. Hope it continues.
Business response:
Thank you for your kind words and 5-star review, Mark! We are thrilled that your EPIC cleaner is performing so well. Happy swimming! Your Polaris Team
Love this thing. Does a great job cleaning. Wish it “mapped” the pool so it doesn’t just randomly drive around but it still does a great job.
Business response:
Thank you for your review, Abdul! Wishing you the perfect swim. Cheers, Your Polaris Team
This product is amazing! Not sure why I waited so long to invest in this.
Business response:
Thanks for choosing the Polaris EPIC 8642 iQ robotic cleaner, Rachel! Your trust and satisfaction are our top priorities. We're thrilled that you are so happy with your new cleaner. Enjoy the extra swim time! Your Polaris Team
not cleaning as well as i expected for a machine that costs almost $1000. also, i submitted a form for a rebate and haven't received a response of any kind.
Business response:
Hi Jim, Thanks for choosing the Polaris EPIC 8642 iQ robotic cleaner! We're sorry that you're not satisfied with the cleaning performance of your cleaner. Please call our product specialists at (800) 822-7933 so we can learn more and assist you directly. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or cal... read more
Works well, and doesn't get bogged down in the water
Business response:
We greatly appreciate your review, Jaclyn! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
Works wonderfully!
Business response:
Thank you for your wonderful review, Nancy! Wishing you the perfect swim. Cheers, Your Polaris Team
Polaris EPIC 8642 iQ robotic cleaner has a 4.6 star rating with 214 reviews.
Polaris EPIC 8642 iQ robotic cleaner is open now. It will close at 6:00 p.m.