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Your robot is far superior to the previous 2 robotic cleaners I have had. I love that it never gets stuck or tangled up. My pool looks much better now. I was a bit shocked at the cost but now I understand why. I am a Polaris customer forever.
Business response:
Thank you for your glowing review, Sharon! We appreciate you choosing Polaris and are thrilled that you're so satisfied with your cleaner. Happy swimming! Your Polaris Team
We love our Polaris! Easy to use, cleans exceptionally! Could not be happier!
Business response:
We greatly appreciate your glowing review, Rachel! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
Cleaner does not pick up fine particles like dust
Business response:
We’re sorry to hear that your cleaner isn’t capturing the fine debris in your pool, Brett. We’d be happy to help! We recommend trying a fine filter canister to see if it improves the performance. Please email us at customerfeedback@fluidra.com and confirm your address, and we’ll place an order for a fine filter canister right away. Thank you, Your Polaris Team
Very easy to setup and operate.
Business response:
Thank you for your 5-star review, Doyle! We aim to create quality products that simplify your pool experience every day. Happy swimming! Your Polaris Team
Very helpful
Business response:
Thank you for sharing your positive experience with us, Craig! Wishing you the perfect swim. Cheers, Your Polaris Team
It is doing great where it goes but it does not cover the entire pool.
Business response:
Thank you for taking the time to leave a review, J.P. We're sorry your cleaner isn't covering your entire pool as expected. Please call our support team at (800) 822-7933 so we can help troubleshoot. All the best, Your Polaris Team
The Polaris 8642iq has been outstanding so far, cleans the bottom and walls of the pool thoroughly, its self emptying feature make it simple to remove from the pool when done.
Business response:
Thank you for your 5-star review, Al! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Works Great, easy to use.
Business response:
Thank you for your 5-star review, Victor! Wishing you the perfect swim. Cheers, Your Polaris Team
This is a great piece of machinery. It climbs the walls and stairs. It runs 2 1/2 hours every day. So far, so good. Hope it continues.
Business response:
Thank you for your kind words and 5-star review, Mark! We are thrilled that your EPIC cleaner is performing so well. Happy swimming! Your Polaris Team
Polaris EPIC 8642 iQ robotic cleaner has a 4.6 star rating with 220 reviews.
Polaris EPIC 8642 iQ robotic cleaner is closed now. It will open on Monday at 9:00 a.m.