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Just drop it in your pool and your done surprised I didn’t have to do anything except drop it in and it cleaned my pool perfect.
Business response:
We are happy to hear your Polaris EPIC delivered a perfect clean with zero effort. Ease of use is what it's built for. From your Polaris Team
Easy to use and cleans the pool very wel!
Business response:
Thank you for your review, James! We're so glad the Polaris EPIC 8642 iQ keeps your pool clean with ease. From your Polaris Team
Robotic pool cleaner is excellent.
Business response:
Your positive experience with the EPIC 8642 iQ means a lot. We appreciate your sharing this, Patricia. From your Polaris Team
The robot cleaned the pool however it missed many spots as it did not follow either across or straight path
Business response:
Thank you for sharing your experience with us. If the dealer you purchased your EPIC cleaner through is not able to help, we suggest you reach out to an authorized Polaris dealer in your area using our Dealer Locator or use the links found on our website for other support: Polaris, Quick Links for Support: https://www.polarispool.com/support From your Polaris Team
Everything seems great vacuum works fantastic claimed my rebate simple and easy
Business response:
We are pleased to hear the EPIC vacuum works fantastic and your rebate process was simple. From your Polaris Team
The EPIC 8642 IQ is a much better bottom cleaner for my pool then the Quattro Sport was. That said there are some basic improvements that could be made for a machine that is so expensive. The door to remove the leaf basket has no latch, the plastic lid just bends to open and close which will eventually break. The vacuum mouth could be bigger to pick-up larger leafs. The unit could do a better job of cleaning if it truly mapped the pool.
Business response:
We're glad to hear the EPIC 8642 IQ does a good job for you and we appreciate your loyalty to the Polaris brand. Thank you for your detailed feedback about how we can improve for the future. From your Polaris Team
Lightweight I like. Not sure about the basket…. Doesn’t get cleaned out very well Like my previous Dolphin filters Also the “wheeled cart” is not sturdy at all. It broke the first time I tried to move the vacuum. It’s very thin and cheap. The Dolphin one has bigger tires and thicker frame. Seems like it does t pick up as office y as my Dolphin. I have to run more cycles with this vac.
Business response:
Thank you for letting us know this Kim but we're sorry to learn about your issues. Please make sure to discuss with The Pool People where you purchased your EPIC in case they have advice or troubleshooting tips they can share to help you. You may also want to reach out to our Product Support Team for advice: • Phone: (800) 822-7933 – 8 am-5 pm your local time • Email: productsupport@fluidra.com From your Polaris Team
This thing is awesome!
Business response:
Thank you, James! We also think it's awesome that you're so happy with your pool cleaner. From your Polaris Team
It picks up everything. Easy to take out. The cord does not tangle. Great cleaner, but a little on expensive side.
Business response:
We are pleased to hear your EPIC cleaner is working well for you and the cord does not tangle. We hope you find the expense was worth it over time. From your Polaris Team
Polaris EPIC 8642 iQ robotic cleaner has a 4.6 star rating with 303 reviews.
Polaris EPIC 8642 iQ robotic cleaner is closed now. It will open at 9:00 a.m.