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Polaris EPIC 8642 iQ robotic cleaner
After a few months of having it, so far I love it. Does everything it is supposed to do, and does it well. I haven't had to vacuum the pool since purchasing it. Simple to use, simple to clean and surprisingly Hassel free.
Business response:
Hi Dan, Thank you for your detailed and positive review! We’re happy to hear you’re so pleased and pleasantly surprised by your EPIC 8642 iQ. We appreciate you being a Polaris customer and hope you enjoy your pool! Swim on, Your Polaris Team
good so far
Business response:
Thank you for taking the time to leave a review, Patrick. If there’s anything we can do to help improve your experience, please let us know. Happy swimming! Your Polaris Team
We love our Polaris...We use it almost everyday. It picks up everything at the bottom of pool and does a neat job of scrubbing the walls. Easy to use. Set it and leave it alone...
Business response:
Thank you, Roderick! We’re glad you’ve received such excellent performance and reliability from your EPIC 8642 iQ. We appreciate you and hope you have a wonderful pool season. Happy swimming! Your Polaris Team
Cleaner is ok, but not up to expectations for the cost. It’s really slow. Doesn’t scrub that well or hug the surfaces enough to say it “scrubs”. When using the wall and floor mode, it doesn’t spend much time doing the walls. Seems to spend way more time on floor.
Business response:
Hi Dalton, We appreciate you taking the time to leave a review and we’re sorry to hear your cleaner is not living up to your expectations. For the wall climbing issue, it might be the case that the filter canister is dirty. You can try cleaning the filter with mild soap and a soft brush to see if that helps with performance. If you need help troubleshooting other issues, please call our technical support team at (800) 822-7933. Thank you, Your Polaris Team
Works great !!! Should have bought it much sooner.
Business response:
Thank you for choosing Polaris, David! We’re thrilled to hear you are so pleased with your EPIC 8642 iQ. Wishing you the perfect swim! All the best, Your Polaris Team
Works Great! Picks up even the smallest dirt. I like the fact I can start the cleaner from my I phone.
Business response:
Thank you for your review, William! Creating quality products that simplify your pool experience is what we aim to do every day. Enjoy your pool time! Cheers, Your Polaris Team
All good! Never gets stuck. Basket traps small dirt as well as leaves and or debris.
Business response:
Hi Brad, Thank you for sharing your first-hand experience with your EPIC 8642 iQ. We’re glad to hear your cleaner is performing so well and appreciate you leaving a detailed review. Happy swimming! Your Polaris Team
The pool cleaner works great ! Easy to clean filter and does a great job picking up all of the debris on bottom and sides of pool
Business response:
Thank you for your positive and detailed review, Blaine! We love to hear from satisfied customers like you. Enjoy your clean pool! All the best, Your Polaris Team
It always climbs walls even not in that position
Business response:
Hi Joen, We want to make sure we understand your situation. Is your cleaner going up the wall even when it’s in “Floor Only” mode? If so, is it going all the way up or only partially? Have you tried resetting (turning it off and back on)? Please respond to this email with a few more details so we can get you some help. Thank you, Your Polaris Team
Frequently asked questions about Polaris EPIC 8642 iQ robotic cleaner
How is Polaris EPIC 8642 iQ robotic cleaner rated?
Polaris EPIC 8642 iQ robotic cleaner has a 4.6 star rating with 317 reviews.
When is Polaris EPIC 8642 iQ robotic cleaner open?
Polaris EPIC 8642 iQ robotic cleaner is closed now. It will open at 9:00 a.m.