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Polaris FREEDOM
Very easy to use and no pipes or wires.
Business response:
We greatly appreciate your positive review, Charles! Wishing you the perfect swim. Cheers, Your Polaris Team
Doesn't get caught on the drain like others do. Gets even the finest of particles on the bottom of the pool. Very easy to operate. The only thing is that I wish it would park at the water line level. It's kind of heavy to pull up off the bottom when removing it from the pool.
Business response:
Thank you for your wonderful review and helpful feedback, John! We are delighted to hear your FREEDOM is performing so well. Happy swimming! Your Polaris Team
First what is Birdeye? Not sure this will go far. Polaris is working well in the two times we’ve used it. Charging LED lights are different than the book. During the recharge, system just shut off. Not sure why. When I started the charge process again, it charged completely. Jury still out. Cleans well. Time will tell. I have high expectations.
Business response:
Hi Elisabeth, Birdeye is the platform we use to collect reviews. We appreciate you taking the time to share your experience with us. If you need assistance in the future, please call our support team at (800) 822-7933. Thank you, Your Polaris Team
Our Polaris Freedom is easy to use and so much better than having to connect a hose for our old cleaner. Simply put it in the pool and it starts cleaning. Much less to store as well with the small footprint of the charging station. My only issue is that the App looses connection with our WIFI randomly, but the cleaner itself operates just fine without it.
Business response:
Thank you for sharing your positive experience with us, Roger! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
The freedom pool cleaner works great. Climbs walls and stairs. Pulled out a lot of dirt on the first three times running it now not so much as it has gotten the pool pretty clean. It did turn over on to its top a few times and I had to use the hook to turn it upright. But that was a small inconvenience for the clean job it does.
Business response:
Thank you for your detailed and positive review, Alan! We are glad to hear your FREEDOM is performing well and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
Love it Very easy to use
Business response:
Thank you for the 5-star review, Denise! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Does great with fort and small debris. Has trouble with stairs and corner but easy enough to brush this areas before cleaning. Love it!
Business response:
Thank you for sharing your experience with us, Heather! We hope you enjoy your clean pool. All the best, Your Polaris Team
Works great. It is used 4 to 5 days a week
Business response:
We greatly appreciate your 5-star review, Norman! Wishing you the perfect swim. Cheers, Your Polaris Team
The actual cleaner works very well. My only issue is the Wi-Fi control leaves something to be desired. I have excellent connectivity, yet the app hangs up after connection and the "blue ring" goes on and on. Bugs that need to be worked out. That said, it is great unit even without connectivity.
Business response:
We are glad to hear the cleaner is performing well, Robert! The unit will lose connection when in the water. Radio signals like WiFi and Bluetooth have difficulty traveling through water. If you have any questions or need further assistance, please call our team at (800) 822-7933. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris FREEDOM
How is Polaris FREEDOM rated?
Polaris FREEDOM has a 4.8 star rating with 198 reviews.
When is Polaris FREEDOM open?
Polaris FREEDOM is closed now. It will open on Monday at 9:00 a.m.