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Easy to connect to home Wi-Fi, but not sure of how that adds any value. You still have to use the Start button on the machine; hitting the Start button in the app does nothing to prepare either the vacuum or the app's timer. Once started, however, it does a great job on the bottom and side of our pool. Basket is easy to empty, and the included tool works great at pulling it out when done. I recommend you reverse the charging stand so that the electrical connections are at the top of the slant (not at the bottom). This wou... read more
Business response:
Thank you for your detailed and positive review, Bob! We appreciate your tips and hope you enjoy your pool time. Cheers, Your Polaris Team
Works as it should, very pleased with it.
Business response:
Thank you for your positive review, Jerry! We are glad to hear you're pleased with your FREEDOM. Happy swimming! Your Polaris Team
Just got the pool cleaner working okay.
Business response:
Thank you for sharing your review with us, Allen. Please let us know if there is anything we can do to improve your experience. Cheers, Your Polaris Team
The unit does a good job at cleaning our pool for both small size and larger size. The only improvement I would want is longer battery life.
Business response:
Thank you for your review and feedback, Thomas! We will share your comments with our team for future product developments. All the best, Your Polaris Team
It works great!
Business response:
Thank you for your kind words, Janie! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
I've only had it for a few weeks now but so far I couldn't be more happier with the product. Very convenient and easy to operate
Business response:
Thank you for sharing your positive experience with us, Timothy! We are thrilled you're so happy with your FREEDOM cleaner. Happy swimming! Your Polaris Team
Love it, put it in the pool and an hour and a half later cleaner than ever.
Business response:
Thank you for your positive review, Richard! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
This unit will not pick up sand. You have to buy a special fine filter which is out of stock everywhere.
Business response:
We are sorry your cleaner isn't picking up the finer debris in your pool, David, and we want to help. We have sent you a separate email to help with a swift solution. Please look for an email coming from customerfeedback@fluidra.com. Happy swimming! Your Polaris Team
I love the cordless Polaris Freedom. It does great and you don't have to worry about the cord getting tangled.
Business response:
Thank you for sharing your positive experience with us, Angie! We're glad you're happy with your FREEDOM, and hope you enjoy your pool time. Cheers, Your Polaris Team
Polaris FREEDOM has a 4.8 star rating with 198 reviews.
Polaris FREEDOM is closed now. It will open on Monday at 9:00 a.m.