Polaris FREEDOM's cover image
Claimed

This profile has been claimed by the business owner or representative.

Polaris FREEDOM

4.8
    4.8434 reviews
    Select a rating
    Michael M.'s profile image
    Michael M. 
    a year ago

    This does an excellent job cleaning the pool. 

    Business response:

    Thank you for your wonderful feedback, Michael! Enjoy your clean pool! Your Polaris Team  

    Barry O.'s profile image
    Barry O. 
    a year ago

    Cleans the pool very well. The issue is I have had it for 3 weeks and used 3 times. Went to use the 4th time and an error message came up that the battery needs replacing. Know I have to take it back where I purchased it to have it looked at. 

    Business response:

    We are very sorry you're already having issues with your battery and have to take it back to the store, Barry. Hopefully, the retailer will be able to provide you with a quick fix. If you need further assistance, please email us directly at (800) 82207933 so we can help. All the best, Your Polaris Team 

    Virginia K.'s profile image
    Virginia K. 
    a year ago

    The Polaris Freedom is great! I love how easy it is to use and it does a fantastic job of cleaning the pool. It even cleaned up sand that had been in the bottom of the pool. I read that nothing would clean sand but my Polaris did. It has made my pool look great and my life so much easier. 

    Business response:

    Thank you for sharing your detailed and positive experience with us, Virginia! We are thrilled that your FREEDOM is performing so well. Enjoy your clean pool! Your Polaris Team 

    John S.'s profile image
    John S. 
    a year ago

    We like our pool cleaner but wish it had an app to use our phone on it. 

    Business response:

    Thank you for your review, John! You can check on your cleaner from the iAquaLink® app— the industry’s highest-rated pool control app. The WiFi-enabled FREEDOM provides charging status, allows you to select specialized cleaning modes, and sends push notifications that let you know when a cycle’s done so you can collect it at the waterline. Happy swimming! Your Polaris Team 

    Jim K.'s profile image
    Jim K. 
    a year ago

    It works well 

    Business response:

    Thank you for taking the time to share your positive review, Jim! We hope you enjoy your clean pool. Cheers, Your Polaris Team 

    Russell R.'s profile image
    Russell R. 
    a year ago

    The Polaris Freedom works as advertised. It is very effective at cleaning the pool. I think the App is a little “oversold” since it can’t connect with the Freedom when it is in the water (unless I’m not understanding it). Best results are obtained when the Freedom is used at least every other day. 

    Business response:

    Thank you for your detailed and positive review, Russell! You are correct, WiFi signals cannot travel underwater. Most app functions are therefore not available during a cleaning cycle. Place the cleaner back on the charging stand to reconnect to the WiFi. We appreciate you and hope you enjoy your swim time! Your Polaris Team 

    Ezequiel R.'s profile image
    Ezequiel R. 
    a year ago

    Our cordless Polaris Freedom robot vacuum is great. We have always done manual vacuuming and this little guy not only saves us time but limits the amount of backwashing we have to do as well! He cleans our inground pool with ease, has no issues with the slope to the deepend and even climbs the walls! Not only does this charge quickly, but the app notifies when almost done to remove him from the pool. Amazing purchase! 

    Business response:

    Thank you for your glowing and detailed review, Ezequiel! We are thrilled that you're so happy with your FREEDOM, and appreciate you sharing your experience with us. Enjoy your pool time! Your Polaris Team 

    David B.'s profile image
    David B. 
    a year ago

    Great product 

    Business response:

    Thank you for the 5-star review, David! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team 

    Brian N.'s profile image
    Brian N. 
    a year ago

    This product is very easy to clean and seems to do a pretty good job thus far. Sometimes it’s tough to retrieve through the narrow handle when in the deep end with the hook. Overall, nice cleaner. 

    Business response:

    Thank you for sharing your experience with us, Brian! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team 

    Frequently asked questions about Polaris FREEDOM

    How is Polaris FREEDOM rated?

    Polaris FREEDOM has a 4.8 star rating with 434 reviews. 

    When is Polaris FREEDOM open?

    Polaris FREEDOM is closed now. It will open at 9:00 a.m.