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Polaris FREEDOM
The machine is good and efficient. Not sure about the storage guidelines or who to contact.
Business response:
Hello Carlos, Thank you for choosing the Polaris FREEDOM! Your trust and satisfaction are our top priorities. The manual states that you may leave the cleaner and charging station connected until the next use. You may leave it plugged in as long as it is sheltered from direct sunlight, rain, or inclement weather. You do not need to leave it plugged in if that is more convenient for you. If we can assist further, please let us know at (800) 822-7933; we're always happy to help! Enjoy your clean pool! Your Polaris Team
It's an excellent pool cleaning device. It does a very thorough job and picks up literally everything at the pool bottom. I love the fact that it is cordless!
Business response:
Thank you for your wonderful review, John! We are thrilled to hear your FREEDOM is performing so well. Happy swimming! Your Polaris Team
No cords cables or hoses. Amazing. The rumba of the pool!
Business response:
Thank you for your glowing review, Roy! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
Very easy to use and no pipes or wires.
Business response:
We greatly appreciate your positive review, Charles! Wishing you the perfect swim. Cheers, Your Polaris Team
Doesn't get caught on the drain like others do. Gets even the finest of particles on the bottom of the pool. Very easy to operate. The only thing is that I wish it would park at the water line level. It's kind of heavy to pull up off the bottom when removing it from the pool.
Business response:
Thank you for your wonderful review and helpful feedback, John! We are delighted to hear your FREEDOM is performing so well. Happy swimming! Your Polaris Team
First what is Birdeye? Not sure this will go far. Polaris is working well in the two times we’ve used it. Charging LED lights are different than the book. During the recharge, system just shut off. Not sure why. When I started the charge process again, it charged completely. Jury still out. Cleans well. Time will tell. I have high expectations.
Business response:
Hi Elisabeth, Birdeye is the platform we use to collect reviews. We appreciate you taking the time to share your experience with us. If you need assistance in the future, please call our support team at (800) 822-7933. Thank you, Your Polaris Team
Our Polaris Freedom is easy to use and so much better than having to connect a hose for our old cleaner. Simply put it in the pool and it starts cleaning. Much less to store as well with the small footprint of the charging station. My only issue is that the App looses connection with our WIFI randomly, but the cleaner itself operates just fine without it.
Business response:
Thank you for sharing your positive experience with us, Roger! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
The freedom pool cleaner works great. Climbs walls and stairs. Pulled out a lot of dirt on the first three times running it now not so much as it has gotten the pool pretty clean. It did turn over on to its top a few times and I had to use the hook to turn it upright. But that was a small inconvenience for the clean job it does.
Business response:
Thank you for your detailed and positive review, Alan! We are glad to hear your FREEDOM is performing well and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
Love it Very easy to use
Business response:
Thank you for the 5-star review, Denise! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris FREEDOM
How is Polaris FREEDOM rated?
Polaris FREEDOM has a 4.8 star rating with 239 reviews.
When is Polaris FREEDOM open?
Polaris FREEDOM is closed now. It will open tomorrow at 9:00 a.m.