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Polaris FREEDOM
My Polaris cleaned my pool as advertised.
Business response:
Thank you for sharing your experience with us, Neil! Wishing you a great pool season. Cheers, Your Polaris Team
The machine works very well except on steps and the tanning deck, where the water is too shallow. Also, I have not yet been able to connect to my phone.
Business response:
Thank you for your review, Rick. We are sorry your cleaner isn’t taking care of your steps and tanning deck. Robotic cleaners have a difficult time with steps and benches, as they can’t distinguish between the top of the pool and other surfaces. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can remove it from the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team
He gets the job done!
Business response:
Thank you for your review, Beth! We hope you have a great pool season. Cheers, Your Polaris Team
I really like it but I am still waiting for my rebate.
Business response:
Thank you for your 5-star review, Judie! Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
Device works exactly as advertised. Cleans my pool flawlessly so far.
Business response:
We are delighted to hear your cleaner is working flawlessly and hope you enjoy your pool time, George! Cheers, Your Polaris Team
Seems to be working well this far
Business response:
Thank you for your positive review, James! Wishing you the perfect swim. Cheers, Your Polaris Team
Nice not having the cord!
Business response:
Thank you for your positive review, Kevin! We're glad you're satisfied with your FREEDOM. Cheers, Your Polaris Team
works great and really not that expensive.
Business response:
Thank you for your positive review, Michael! We appreciate you. Happy swimming! Your Polaris Team
So far this has been great. Does a fantastic job of cleaning the pool. Only minor inconvenience is that sometime it does not come up to the top or shallow end when finished. But that’s a very small issue. Really like this product
Business response:
Thank you for your detailed and positive review, Vincent! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Frequently asked questions about Polaris FREEDOM
How is Polaris FREEDOM rated?
Polaris FREEDOM has a 4 star rating with 774 reviews.
When is Polaris FREEDOM open?
Polaris FREEDOM is closed now. It will open on Monday at 9:00 a.m.