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Polaris FREEDOM
works great. purchased specifically because we have complete Jandy automation. There really isnt an use with the automation besides knowing the charge status & changing the floo/wall setting(which can be done in 1 sec from the robot). But does an excellent job cleaning the pool & has a large basket
My Freedom does a great job and very easy to use.
Business response:
Thank you for your positive review, Jeff! We appreciate you and hope you enjoy your time by the pool. Cheers, Your Polaris Team
Love the freedom. Drop it in and walk away. It gives me the freedom to go do something else. Highly recommend this product. Pool is always crispy clean
Business response:
Thank you for your glowing review and recommendation, Donald! We are thrilled to hear that your FREEDOM is performing so well. Enjoy your swim time! Your Polaris Team
Only complaint on this system is that it will not clean my resort deck as the Freedom is not submerged. Otherwise, I highly recommend!
Business response:
Thank you for your 5-star review, Brian! We’re sorry to hear your cleaner isn’t fully handling your resort deck. Robotic cleaners can have difficulty with steps and benches, as they may not recognize these surfaces as part of the pool floor. We recommend regularly brushing these areas to loosen debris. Once it’s dislodged, the cleaner can effectively pick it up from the bottom or sides of the pool. Happy swimming! Your Polaris Team
Ease of cleaning bottom and water line in my pool. Easy to install and remove. I’m happy
Business response:
Thank you for your detailed and positive review, Pamela! It's always a pleasure to hear from a happy customer. Cheers, Your Polaris Team
Overall I like the machine. My only disappointments are 1) the battery life could be a little longer, and 2) the pool "side cleaning" function is not very effective for the amount of battery life it uses.
Business response:
Thank you for sharing your review and feedback with us, Brad. We appreciate your comments and will consider them for future product developments. Happy swimming! Your Polaris Team
The FREEDOM vacuum works as advertised in all modes. I love the cordless operation. One small criticism is that the trash basket is not as large as those of my former Polaris vacuums. My pool is surrounded by trees.
Business response:
We appreciate your review and feedback, Tom! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
Extremely helpful in getting my Polaris Freedom working again
Business response:
Thank you for your glowing review, Scott! We appreciate you taking the time to share your positive experience with us. Happy swimming! Your Polaris Team
Five stars on cleaning floor, One star for cleaning walls and tile. It simply does not climb the walls enough to clean as advertised.
Business response:
We appreciate you taking the time to share your review, David. We're sorry that your cleaner isn't climbing the walls and waterline as expected, and we want to help. Please refer to page 16 in the owner's manual for troubleshooting tips to improve wall climbing. - https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/polaris/cleaners/h0748900.pdf?rev=4cb73a3c95e349829fbb1f16dfd399ca?force=1 If you've already tried these tips and still need help, please call our technical support team at (800) 822-7933. All the best, ... read more
Frequently asked questions about Polaris FREEDOM
How is Polaris FREEDOM rated?
Polaris FREEDOM has a 4 star rating with 719 reviews.
When is Polaris FREEDOM open?
Polaris FREEDOM is closed now. It will open at 9:00 a.m.