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Simply love our new Polaris cleaner! Our pool looks brand new didn't realize how much sediment was on the bottom. The previous system was outdated and sluggish. This is amazing...so glad we purchased it!
I have only used it 3 times but it’s great so far, fairly easy process and it cleans the entire pool.
Would like to see a finer screen or filter to trap very fine dust particles. Other wise i really like your product
Outstanding cleaner! Set and forget. No cords to worry about getting tangled. Need to manage the battery charge though to ensure you maximize the life you get out of the cleaner, but still overcomes the hassle of dealing with cords.
Great robot. Had a firmware update issue the customer service took care of quickly and professionally. Robot charges in 4 hours or less, cleans the pool effectively. Very pleased with the wireless system.
Nice machine and works well. The plastic cover over the filter doesn’t always fit well. It feels like it will break and I hope you will replace it if that happens.
I liked the rebate. The vac works well in cleaning my pool. I like the way it comes to the surface when cleaning is finished.
Business response:
We are delighted that you enjoy the performance of your FREEDOM cleaner, Louis! Thank you for sharing your positive experience with us. Happy swimming! Your Polaris Team
In 30 years of owning or 40,000 gallon pool, this is the cleanest it has ever been. This Cleaner works 100x better that the old "Water Driven" Polaris280/380.
Business response:
Thank you for your wonderful feedback! We are thrilled that your pool is the cleanest it's been in 30 years. Enjoy the extra swim time! Your Polaris Team
I do not care for the fact that the cleaner is heavy, has to be taken out of pool,does not connect well to internet. Not super happy with cleaner. Would rather fave the Polaris back that is not a robot.
Business response:
Hi Charlotte, Thank you for your honest feedback. Product quality and customer satisfaction are top priorities to us. We can help keep your cleaner connected to your wifi network. Please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. For further assistance, contact us at (800) 822-7933 so we can work with you directly. All the best, Your Polaris Team
Polaris FREEDOM has a 4.1 star rating with 742 reviews.
Polaris FREEDOM is open now. It will close at 6:00 p.m.