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Ease of cleaning bottom and water line in my pool. Easy to install and remove. I’m happy
Business response:
Thank you for your detailed and positive review, Pamela! It's always a pleasure to hear from a happy customer. Cheers, Your Polaris Team
Overall I like the machine. My only disappointments are 1) the battery life could be a little longer, and 2) the pool "side cleaning" function is not very effective for the amount of battery life it uses.
Business response:
Thank you for sharing your review and feedback with us, Brad. We appreciate your comments and will consider them for future product developments. Happy swimming! Your Polaris Team
The FREEDOM vacuum works as advertised in all modes. I love the cordless operation. One small criticism is that the trash basket is not as large as those of my former Polaris vacuums. My pool is surrounded by trees.
Business response:
We appreciate your review and feedback, Tom! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
Extremely helpful in getting my Polaris Freedom working again
Business response:
Thank you for your glowing review, Scott! We appreciate you taking the time to share your positive experience with us. Happy swimming! Your Polaris Team
Five stars on cleaning floor, One star for cleaning walls and tile. It simply does not climb the walls enough to clean as advertised.
Business response:
We appreciate you taking the time to share your review, David. We're sorry that your cleaner isn't climbing the walls and waterline as expected, and we want to help. Please refer to page 16 in the owner's manual for troubleshooting tips to improve wall climbing. - https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/polaris/cleaners/h0748900.pdf?rev=4cb73a3c95e349829fbb1f16dfd399ca?force=1 If you've already tried these tips and still need help, please call our technical support team at (800) 822-7933. All the best, ... read more
Have had the Polaris Freedom for about a month and have used it 10 to 15 times so far. Absolutely love it! Vacuumes and brushes the pool. I love to sit and just watch it. Mesmerizing. I am in the pool lounge chair and I feel so productive. Leaves and heavier debris is handled easily, but what surprised me the most was the amount of fine sand picked up and retained by the filter. Very easy to rinse out the filter, dry out and place back on the charger. Remote works well. Just love it!
Business response:
Thank you for your detailed and wonderful review, Robert! We are thrilled that you're so happy with your FREEDOM, and appreciate you taking the time to share your experience with us. Enjoy your time by the pool! Your Polaris Team
Unit works beautifully. It was an easy set up, recharges beautifully and clans like a maniac. I love everything about it. So happy I chose Polaris.
Business response:
Thank you for your glowing review, Karen! We are thrilled to hear your FREEDOM is performing so well. Happy swimming! Your Polaris Team
All good. Easy to use, does a great job. Only used it three times thus far, but it’s been a great experience.
Business response:
Thank you for sharing your experience with us, Alphonso! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team
Fantastic! My pool is clearer than ever before. The Polaris Freedom is well worth the cost. It saves money on your booster pump running and could pay for itself over the long run.
Business response:
Thank you for your glowing review, Scott! We are thrilled that you're so happy with your FREEDOM cleaner. Enjoy your clean pool! Your Polaris Team
Polaris FREEDOM has a 4 star rating with 715 reviews.
Polaris FREEDOM is closed now. It will open tomorrow at 9:00 a.m.