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Saw the product and told a friend...they loved it and I decided to get one myself...it is awesome!
Business response:
Hi Robert, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! All the Best, Your Polaris Team
The P825 is easy operate and does a good job of cleaning the bottom of the pool. Since my pool isn’t rectangular, it does not clean the walls that great. It also gets stuck on the pool drain so I constantly have to check on it while it’s running to make sure it is not stuck. When it is done, it is easy to pull out and easy to clean.
Business response:
Hi Michael, Thanks for choosing the Polaris P825 Robotic Pool Cleaner! We're sorry you're experiencing issues with it, however. We will have a technical support representative reach out to you. Thank you for your feedback, and we'll be in touch! Regards, Your Polaris Team
Love our Polaris pool cleaner! It does a fantastic job and climbs walls great! Highly recommend. Easy to clean filter.
Business response:
Hi Vernon, Thanks for sharing your first-hand Polaris experience with others online. It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! All the Best, Your Polaris Team
The only reason I can’t give it 5 stars is because for some reason the cleaner will not go to one side of the shallow end. Even if I start it in that section it immediately leaves that area. Also, the cord tends to get tangled in itself a lot. Other than that, this works great!
Business response:
Hi Stacie, Thanks for choosing the Polaris P825 Robotic Pool Cleaner! Your trust and satisfaction are our top priorities. We'd like to help improve your experience. For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool. See the owner's manual for complete details: https://www.polarispool.com/-/media/zodiac/global/downloads/h/h0429900_revf.pdf If you need further assistance, ju... read more
I wish you could set the machine to run longer than 3 hours. Other than that it cleans very well.
Business response:
Hi Amanda, Thanks for choosing the Polaris P825 Robotic Pool Cleaner! Your trust and satisfaction are our top priorities. A product specialist will be in touch to see how we can help with the scheduling of your cleaner. Enjoy your clean pool! Your Polaris Team
Great cleaner and easy debris clean out.
Business response:
Thanks, Marlene! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
Love it So far. Only Complaint is that it only runs for 2hrs and I have to run it through Several cycles to get the pool clean.
Business response:
Hi Lyndon, Thanks for choosing the Polaris P825 Robotic Pool Cleaner! Your trust and satisfaction are our top priorities. A product specialist will contact you to see if we can help with the cleaning cycles. Enjoy your clean pool! Your Polaris Team
We love it. It's easy to use and very effective. Only reason for 4 stars is it only climbs sides part way and hasn't managed to master our steps.
Business response:
Hi Jeffrey, Thanks for choosing the Polaris P825 Robotic Pool Cleaner! Your trust and satisfaction are our top priorities. Some tips to improve wall climbing: 1. Clean the filter canister, see Cleaning the Filter Canister in the Owner's Manual. 2. Adjust Surface Control System™ setting to ensure the cleaner is on the Floor/Wall setting and that the Surface Control System™ (SCS) is set to 4 if you have a smooth pool surface. See the Wall Cleaning section in the Owner's Manual. 3. Ensuring the cleaner cable enters the poo... read more
My pool has never been cleaner. Easy to use and clean. I wish I bought it years ago
Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 983 reviews.
Polaris P825 Robotic Pool Cleaner is open now. It will close at 6:00 p.m.