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Polaris P825 Robotic Pool Cleaner

4.3

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    4.3985 reviews
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    Rob B.'s profile image
    Rob B. 
    5 years ago

    Super happy with my Polaris P825 Robotic Pool Cleaner. It does a fantastic job picking up dirt and debris from the floor of my pool. It also lifts easier and cleans easier between uses compared to my last cleaner. Great design. Well done! 

    Business response:

    Hi Rob, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. Enjoy the extra swim time! All the Best, Your Polaris Team 

    Joanna S.'s profile image
    Joanna S. 
    5 years ago

    I love it. 

    Business response:

    Thanks for sharing your story, Joanna! Wishing you the perfect swim. Your Polaris Team 

    Nikolaos S.'s profile image
    Nikolaos S. 
    5 years ago

    It’s a beast compared to my dolphin.. great item the only thing is be careful of the basket. Although machine sucks up everything even sand particals the mess is very fine and thin. But like I said it’s a beast 👍 

    Business response:

    Hi Nikolaos, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. You may be interested in the Polaris Fine Debris Filter (part number R0632700) for your cleaner. The P825 comes standard with the General Purpose Debris Filter. Enjoy the extra swim time! All the Best, Your Polaris Team 

    Richard S.'s profile image
    Richard S. 
    5 years ago

    I don't like that you have to hit the start button, wait then hit it again to start. You should have put a recall button for you can get it out the pool. I had to go out purchase a hook to bring it where I can get it out. I do like the trash collection real easy to take out and put in 

    Business response:

    Hi Richard, Thanks for your feedback on your new Polaris P825 Robotic Pool Cleaner! At the beginning of the cycle, the cleaner remains in place for a few seconds to initialize the microcontroller after the pump starts. Here are some removal tips: 1) Press the Start/Stop button to stop the cycle before attempting to remove it. 2) Gently pull on the floating cable to bring the cleaner handle within arm's reach. 3) Use the handle to lift the cleaner from the water and hold it vertically over the pool surface to completel... read more

    Shauna W.'s profile image
    Shauna W. 
    5 years ago

    So far, the robot is doing fairly well. I have to run it several cycles to get the whole pool, so I wish I could set it to run longer. I can't get it to hit every area of the pool though, especially the shallow end. I will start it there and it leaves immediately and never comes back. I also couldn't get it to pick up the fine dirt but after reading reviews, I ordered a different filter yesterday. Hopefully that helps with that issue after I receive it. 

    Business response:

    Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Shauna! Your trust and satisfaction are our top priorities. The Fine Debris Filter should help, we're glad to hear that you have that on order. A suggestion that will improve pool coverage is to ensure the cleaner cable is entering the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the furthest point from the cable entry location ... read more

    GWEN L.'s profile image
    GWEN L. 
    5 years ago

    Love it! Wish I would not have waited so long to purchase! 

    Business response:

    Thanks for choosing the Polaris P825 Robotic Pool Cleaner, Gwen! Your trust and satisfaction are our top priorities. Better late than never on finding the right pool cleaner! Swim on, Your Polaris Team 

    Linda S.'s profile image
    Linda S. 
    5 years ago

    Very easy to operate, does a great job. Just a little heavy to get out of the pool, but my husband put a hook on a pole and that works great. 

    Business response:

    Hi Linda, Thanks for rating the Polaris P825 Robotic Pool Cleaner! We're happy to hear you're satisfied with it. Your husband's pole is brilliant! We have a few other removal tips: 1) Press the Start/Stop button to stop the cycle before attempting to remove it. 2) Gently pull on the floating cable to bring the cleaner handle within arm's reach. 3) Use the handle to lift the cleaner from the water and hold it vertically over the pool surface to completely drain the water from the unit before removing. Tip: Never lift the... read more

    Adam C.'s profile image
    Adam C. 
    5 years ago

    Love this robot, just replaced an aqua bot Junior that died on us and didn’t know about taking the punch of $1000 vacuum, but 10 out of 10 would do it again! 

    Business response:

    Thank you so much for your kind words, Adam! We really appreciate your taking the time to share your experience with us. It sounds like your new robot found a good home. Enjoy your swim time! Your Polaris Team 

    Robert P.'s profile image
    Robert P. 
    5 years ago

    I started looking for an automatic pool cleaner that doesn’t use the pump to run the vacuum because I don’t currently have a main drain and it was taxing my pump. On top of that my pool is a salt pool so the amount of chlorine is dependent on the amount of water that goes through the water return lines. The Polaris P825 has done a great job freeing up my water pump and cleaning my entire pool. I still have to clean the steps because they aren’t big enough for it to climb and get flat to clean them. Overall it has done a gre... read more

    Business response:

    Hi Robert, Thanks for sharing your story about the Polaris P825 Robotic Pool Cleaner! We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team 

    Frequently asked questions about Polaris P825 Robotic Pool Cleaner

    How is Polaris P825 Robotic Pool Cleaner rated?

    Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 985 reviews. 

    When is Polaris P825 Robotic Pool Cleaner open?

    Polaris P825 Robotic Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.