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The cleaner works well in picking up debris in the pool. I wish the program would last longer so it wold get to all places in the pool. But I just turn it on for a second or third trip. Also wish it would climb the sidewalls in my pool.. overall very happy with the unit
Business response:
Hello Tom, Thank you for your feedback. We are happy to hear that you're enjoying your cleaner and we are here to help troubleshoot the issues you're experiencing. Reach out to our technical support representatives at, (800) 822-7933, and they will be happy to assist you. All the Best, Your Polaris Team
Just bought this cleaner 2 weeks ago. I was skeptical over the $1000,00 price tag that it would work in my pool as well as the sales pitch. Bottom line, I had 2 weeks to try it and return for a full refund if I was not happy. Sure enough, I threw it in the pool exactly how the instructions stated and "viola" it worked awesome. Tried it a week later and again perfect. The box was in the garbage and the cleaner stayed. Only issue is it doesn't climb a straight 5 foot wall to make it over the hump to get from the pool to the sp... read more
Business response:
Hello Joshua, Thank you for sharing your feedback with us. Wishing you the perfect swim season! Your Polaris Team
Perfect product love it cleans my pool perfect.
Business response:
Thank you, Tim, for sharing your feedback with us. Wishing you the perfect swim season. All the Best, Your Polaris Team
We love this. Cleans the pool in a flash.
Nothing but praise for our new Polaris. Our pool has never looked better. Easy to use too!
Nothing but praise for our new Polaris. Our pool has never looked better. Easy to use too!
This is the best pool robot I have owned It is absolutely amazing what this picks up Easy to use, only problem is the customer service I have an issue with a broken locknut that holds the main electrical connection to the panel I have contact Polaris twice with no response Machine works great customer service sucks
Business response:
Hello Alan, Thank you for your feedback. We're sorry to hear that you're experiencing a delay in receiving a response from our customer experience team and we want to ensure that your issue has been handled. Please respond to this email if you are still in need of assistance. All the Best, Your Polaris Team
Polaris and the robotic cleaner are excellent. However, stay away from Leslies Pools. The cleaner is great but the people at Leslie's are useless!
Business response:
Hello Daniel, Thank you for y our feedback. Happy Swimming! Your Polaris Team
GREAT CLEANER and GREAT service!!!! I can't say enough about both!
Business response:
Hello Ann, Thank you for your feedback. Wishing you the perfect swim season. All the Best, Your Polaris Team
Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 983 reviews.
Polaris P825 Robotic Pool Cleaner is open now. It will close at 6:00 p.m.