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Polaris VRX iQ+

4.7

About this business

Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more

4.7761 reviews
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George A.'s profile image
George A. 
on Birdeye

a year ago

Good. No problems so far. 

Business response:

Thank you for your review, George! Please let us know if there is anything we can do in the future to improve your experience. Happy swimming! Your Polaris Team  

Lori K.'s profile image
Lori K. 
on Birdeye

a year ago

So far, this is an excellent vacuum!!! I am very pleased with the purchase. My only negative is that the price is really high. It seems that after Covid, everybody is trying to make their money back and prices are very difficult for normal people working their normal jobs to adjust to. 

Business response:

Thank you for your positive review, Lori! We are glad to hear you are satisfied with the VRX iQ+, and we appreciate your feedback about the price of the product. As the manufacturer of the product we don't sell directly to customers, so we don't set the final purchase price and prices will vary at different stores. Please let us know if there is anything we can do in the future to improve your experience. All the best, Your Polaris Team  

Alex P.'s profile image
Alex P. 
on Birdeye

a year ago

Great product , efficient and super simple to manage 

Business response:

Thank you for your kind words, Alex! We appreciate you and hope you enjoy your pool time. All the best, Your Polaris Team  

Ronald B.'s profile image
Ronald B. 
on Birdeye

a year ago

This bot is the best thing I got for my pool. It is so much more efficient than the cleaner that came with my pool. It also filters out sand and debris frim the trees. I love it!! 

Business response:

Thank you for your detailed and positive review, Ronald! We appreciate you taking the time to share your experience with us. Happy swimming! Your Polaris Team 

Everett H.'s profile image
Everett H. 
on Birdeye

a year ago

Polaris works great but doesn’t clean step and swim outs 

Business response:

Thank you for your review, Everett! We are sorry your cleaner isn’t taking care of your steps. Robotic cleaners have a difficult time with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps. Once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team 

Khan D.'s profile image
Khan D. 
on Birdeye

a year ago

The Polaris works great. It's take a few clearing cycle to clean the pool. Wish it has a feature that can clean the surface. 

Business response:

We greatly appreciate your review, Khan! If there is anything we can do to improve your experience, please let us know. All the best, Your Polaris Team  

Harry O.'s profile image
Harry O. 
on Birdeye

a year ago

Amazing robot that I've been telling my friends to purchase as well! 

Business response:

Thank you for your glowing review and for spreading the word to your friends, Harry! We greatly appreciate you sharing your experience with us and are thrilled to hear you’re so happy with your cleaner. All the best, Your Polaris Team  

Manoj M.'s profile image
Manoj M. 
on Birdeye

a year ago

Overall good experience, no issues with wire tangling. Only issue is that it doesn’t go up on walls all time but very randomly. I have a large 60 feet pool with 4 sitting areas. It doesn’t go up to clean them so I have to do them with brush. 

Business response:

Thank you for your positive review, Manoj! If a robot isn’t climbing well, the main culprit is usually a clogged debris canister. Try thoroughly rinsing the canister after every cycle and periodically use mild soap and a soft brush to dislodge any microscopic debris that may be impeding flow. We hope this helps. If you need further assistance, please call our technical support team at (800) 822-7933. Happy swimming! Your Polaris Team 

Reginaldo Z.'s profile image
Reginaldo Z. 
on Birdeye

a year ago

Maravilloso 

Business response:

Thank you for your wonderful review, Reginaldo! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team 

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.7 star rating with 761 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is closed now. It will open on Monday at 9:00 a.m.