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Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
Overall an excellent product. When going up the pool steps, or pulling it out of the water and resting the bottom of the robot on the concrete pool edge as the water drains back into the pool, the plastic bottom of the bot gets scraped badly. So that bottom plastic is shredded due to normal routine use. There should be a replaceable rubber guard along the edges between the wheels. That’s the only drawback. I recommend it.
Business response:
Hi Jeffrey, Thank you so much for your feedback. We really appreciate your taking the time to share your experience with us. Happy swimming! Your Polaris Team
We were unsure at first since we had only used the Dolphin brand. But after a couple of days of using the Polaris, we knew we made the right choice. Love the remote retrieval feature
Business response:
Thanks, Ronald! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
Compared to the cheaper model that uses a booster pump, it is not as good
Business response:
Hi Demetrius, We're sorry you're experiencing issues with your Polaris VRX iQ+. Product quality and customer satisfaction are top priorities to us. We will have a technical support representative reach out to you. Thank you for your patience. Regards, Your Polaris Team
We named our Polaris "Herbie" (the love bug). Our pool has never been cleaner. We love this guy! Thanks! Very attractive design, also. All our friends and family comment on him.
Business response:
Thanks, Susan! We're glad to hear that Herbie is performing well in your pool. Enjoy the extra swim time! Your Polaris Team
This is the best pool sweeper/cleaner that I have ever had.
Business response:
Thanks for choosing the Polaris VRX iQ+, Shawn! Your trust and satisfaction are our top priorities. Swim on, Your Polaris Team
Dose a great job of cleaning and come's up to the top easy,and is also simple to clean out the basket. Love it
Business response:
Thank you so much for your kind words, Clarence! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
We love our new Polaris! Great product and a welcome change from earlier versions.
Business response:
Thanks for sharing your story, Bob! Wishing you the perfect swim. Your Polaris Team
It’s great! But never got my rebate.
Business response:
Hi Zahur, Thanks for your Polaris VRX iQ+ review! We're so glad you're satisfied with the cleaning performance of your cleaner. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Happy swimming! Your Polaris Team
This powerful cleaning robot seems to clean well and fast. Only downsides is the size of the robot makes it too large to turn around and clean my small built in bench seat jacuzzi portion of my pool (my older smaller robot was able to do it) it also has trouble cleaning right corners, my pool is an basically an elongated octagon, so the corners of the pool are 45 degree angles and due to the size of the Polaris it sometimes has trouble cleaning the corners very well. Also I have a ledge of brick that over laps the water lin... read more
Business response:
Hi Joseph, We're glad to hear that you're satisfied with the performance of your VRX iQ+ cleaner! We appreciate your feedback; comments from customers like you help guide our future product developments. Enjoy your extra swim time! Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 755 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open at 9:00 a.m.