This profile has been claimed by the business owner or representative.
Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
Pool upkeep for home owners is a lot of work, on top of many other responsibilities all families face. A pool cleaner, like the VRX IQ+, was like bringing home a puppy, but so much easier. Having the VRX IQ+ to drop into the pool, to run and do the job is very helpful, and it does an excellent job picking up everything at the bottom, human eyes just can’t see If one were to do it by hand. Ability to check on status and remote control it from it’s keypad or smartphone app is an absolute delight too. No regrets with this purch... read more
Business response:
Thanks, Perry! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words! If you have a moment, would you please also take the time to rate the app on your app store? Your comments will help others who are searching for a pool solution. Have a nice swim season! Your Polaris Team
All good. Ver easy to use and reliable.
Business response:
Thank you so much for your kind words, John! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
This is the third Polaris low voltage pool cleaner we've had and is the absolute best! The last one was pretty good, but still left places I had to do manually. This one left a spotless pool every time! Just awesome.
Business response:
Dear Kevin, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team
One of the best units on the market. Service was fantastic.
Business response:
Thank you so much for your kind words, Neeraj! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
It's a nice machine but truthfully for what it costs I'd think it would do a better job. Often have to run it a second time. There's no skimmer mode to clean the water surface as I've seen on other machines. It's also not as easy to use as you would think. For example, the mode to retrieve the vacuum should have the machine return to the same point it went in. If this thing is as smart as it is supposed to be, and "maps" the pool, you should not have to use your phone as a joystick to steer it back to a spot to pull it out. ... read more
Business response:
Hi Scott, We're sorry about the issues you've had with this cleaner. Customer satisfaction is of the utmost importance to us. A customer experience specialist will contact you to see how we can help. All the best, Your Polaris Team
I like how I can remote control it. I like how I can make it crawl up the wall nearest me so I can take it out of the water. I like the swivel on the cord. I wish the cord had a stripe running down its length to make detangling easier. I like how easy the basket is to clean.
Business response:
Hi Chris, Thanks for sharing your valuable feedback! We're happy to see all those "likes" in your review. Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instea... read more
Did a great job cleaning my pool. Could not connect the WiFi with my phone. But unit cleaned really good
Business response:
Hi Patricia, We're happy to hear that your VRX iQ+ is cleaning to your satisfaction! Our apologies on the connectivity issue, however. We have tips online to help get your app connected: www.iaqualink.com/en/support. A strong wifi signal is key. Please let us know if we can help further. Enjoy your pool time! Your Polaris Team
Machine works well.
Business response:
Thanks for sharing your story, Shawn! Wishing you the perfect swim. Your Polaris Team
Loved it. It works better than a lot of pool man
Business response:
Hi Girolamo, Thanks for sharing your story about the Polaris VRX iQ+! We hope you continue to enjoy a convenient and worry-free pool experience. In pursuit of the perfect swim, Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 871 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open tomorrow at 9:00 a.m.