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Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
We named our Polaris "Herbie" (the love bug). Our pool has never been cleaner. We love this guy! Thanks! Very attractive design, also. All our friends and family comment on him.
Business response:
Thanks, Susan! We're glad to hear that Herbie is performing well in your pool. Enjoy the extra swim time! Your Polaris Team
This is the best pool sweeper/cleaner that I have ever had.
Business response:
Thanks for choosing the Polaris VRX iQ+, Shawn! Your trust and satisfaction are our top priorities. Swim on, Your Polaris Team
Dose a great job of cleaning and come's up to the top easy,and is also simple to clean out the basket. Love it
Business response:
Thank you so much for your kind words, Clarence! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
We love our new Polaris! Great product and a welcome change from earlier versions.
Business response:
Thanks for sharing your story, Bob! Wishing you the perfect swim. Your Polaris Team
It’s great! But never got my rebate.
Business response:
Hi Zahur, Thanks for your Polaris VRX iQ+ review! We're so glad you're satisfied with the cleaning performance of your cleaner. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Happy swimming! Your Polaris Team
This powerful cleaning robot seems to clean well and fast. Only downsides is the size of the robot makes it too large to turn around and clean my small built in bench seat jacuzzi portion of my pool (my older smaller robot was able to do it) it also has trouble cleaning right corners, my pool is an basically an elongated octagon, so the corners of the pool are 45 degree angles and due to the size of the Polaris it sometimes has trouble cleaning the corners very well. Also I have a ledge of brick that over laps the water lin... read more
Business response:
Hi Joseph, We're glad to hear that you're satisfied with the performance of your VRX iQ+ cleaner! We appreciate your feedback; comments from customers like you help guide our future product developments. Enjoy your extra swim time! Your Polaris Team
I put over 300 hours on our robot this season and it has performed amazing. Great to have access via smartphone, target areas using remote control, and of course check temperature remotely! Highly recommended!
Business response:
Hi Dave, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from satisfied customers like yourself. If you have a moment, would you please also take the time to rate the app on your app store? Your comments will help others who are searching for a pool solution. Enjoy the extra swim time! Your Polaris Team
Overall happy. Cord can become tangled, the app forgets the cleaner occasionally and have to resync, and occasionally receive a traction error on one side are only things keeping it from a 5 out of 5
Business response:
Hi Shushana, Thanks for choosing Polaris! We have some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. We hope these tips... read more
Love using the app. Easy to dump and clean. Only negative for a top of the line robot and the money spent for it, the cord still gets tangled way too much and way too easily. Climbs walls like a beast. If it wasn't the tangled cord, I would rate it a 5.
Business response:
Hi Joshua, Thanks for sharing your valuable feedback! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. We hope... read more
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 761 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is closed now. It will open at 9:00 a.m.