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Polaris VRX iQ+
About this business
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
Robot completed cleaning much more efficiently compared to manual vacuuming as the filter basket waste contains much more then I could see in the pool visually. Nice to be able to clean pool independent of pool filter operation.
Business response:
Thank you for your positive and detailed review, Art! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team
Great product
Business response:
Thanks for sharing your story, Bob! Wishing you the perfect swim. Your Polaris Team
Great design and features. Only wish there was a DIY solution to the inevitable corrosion/failure of the cable's swivel joint. This one item and the 'repair' costs and lost time without the unit is a major shortcoming. Granted not everyone has the aptitude or attention to instructions and detail to effect a repair like this, it still should be an option to do a DIY cable repair.
Business response:
Hi Dan, Thanks for your 5-star review and your feedback on your Polaris VRX iQ+! Comments from users like you help guide our future product developments, and we appreciate hearing from you. If we can help with anything, please give us a call at (800) 822-7933 and we'll be happy to assist! All the best, Your Polaris Team
Equipment works as advertised
Business response:
Thanks for choosing the Polaris VRX iQ+, John! Your trust and satisfaction are our top priorities. Happy swimming! Your Polaris Team
Every time we us it , it fouls out our pool. It picks up a lot, but fouling out the water isn’t good. It doesn’t always respond well either.
Business response:
Hi Frederick, Our apologies for the issue you're having with your Polaris VRX iQ+. Does your pool have fine debris such as sand or silt? We recommend trying a fine filter canister if your cleaner isn't picking up the finer debris in your pool. Please respond to this email and include your address and date of purchase so we can look up your account and help with a fine filter canister order. To help your cleaner respond to wifi commands, please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and... read more
My first one ever owned and absolutely love it. I have a small vinyl lined pool and it will clean it in a hour. Only down fall is the remote control on the phone will not steer it. But that's not a big deal. I just made me a homemade hook to pull it out.
Business response:
Thanks for choosing the Polaris VRX iQ+ as your first robotic pool cleaner, Jeffrey! Your trust and satisfaction are our top priorities, and we're pleased to hear how much you love the cleaner. To help control your cleaner with the app, please ensure that the wifi signal out by your pool is consistently at least 10 Mbps and uses a 2.4 GHz wifi network. If you use a mesh router, please see this help article: https://support.eero.com/hc/en-us/articles/360056164311-iAquaLink-Setup-and-Troubleshooting-Guide. Enjoy the extra sw... read more
Great it gets the pool looking pristine
Business response:
Thank you so much for your kind words, Lisa. We really appreciate your taking the time to share your experience with us. Enjoy your pristine pool! Your Polaris Team
Cleaner works great have an issue with staying connected to my phone
Business response:
Thank you for your review, Randall! We're sorry for your poor experience with connectivity in the app. We can help! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your specific setup. You can also find connectivity tips online at www.iaqualink.com/en/support [iaqualink.com]. Swim on! Your Polaris Team
I love it.
Business response:
Thank you so much for your kind words, Mary! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team
Frequently asked questions about Polaris VRX iQ+
How is Polaris VRX iQ+ rated?
Polaris VRX iQ+ has a 4.7 star rating with 681 reviews.
When is Polaris VRX iQ+ open?
Polaris VRX iQ+ is open now. It will close at 6:00 p.m.
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