This profile has been claimed by the business owner or representative.
Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more
Great bot scans the pool gets debris as advertised i love the app i can control it from anywhere. i like that i can control the bot in any direction remotely large basket to collect debri . the only thing i find a fault with is the bot wont clean my buddy seats or my steps leading into my pool.
Business response:
Thank you for your review, Mark! We are sorry your cleaner isn’t taking care of your buddy seats and steps. Robotic cleaners have difficulty with steps and benches, as they can’t tell if it’s the top of the pool. We recommend regular brushing of the steps, and once the debris is dislodged, the cleaner can take care of it at the bottom or sides of the pool. If you need further assistance, please contact our technical support team at (800) 822-7933. All the best, Your Polaris Team
Fast and friendly
Business response:
Thanks for sharing your story, Love! Wishing you the perfect swim. Your Polaris Team
Product is great at cleaning. However for the money the seals should be better. You must be careful and make sure you take robot out of pool immediately afterwards l.
Business response:
We appreciate your review and feedback, Mike. Thank you for taking the time to share your experience with us. All the best, Your Polaris Team
Expensive but a "game changer." It's replacing my 25 year old Polaris 380. I wish it was not as dependent on WiFi and the internet.
Business response:
Thank you for sharing your experience with us, Anthony! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Happy with all
Business response:
Thank you for the 5-star review, Linda! We are glad you're happy and hope you enjoy your pool time. Cheers, Your Polaris Team
The cleaner performs quite well. Sometimes, maybe every 3rd use or so, the seams require some brushing. There was no hardware to secure the caddy handle to the main caddy frame. Also, the "hook" on the caddy does not engage the center of the brushes, even when set to the lower position, so the cleaner can fall out of the caddy. Unit is a bit heavier than I am use to but not a large issue.
Business response:
Thank you for your detailed review, Carl. We appreciate your comments and will consider them for future product developments. All the best, Your Polaris Team
Works great.
Business response:
Thank you for the 5-star review, Patricia! Wishing you the perfect swim. Cheers, Your Polaris Team
The Polaris is great and much easier to clean than any of my prior 3 Dolphins! It does a great job with the ridiculous number of small leaves that fall into our pool. It spends a lot of timing climbing the sidewalls and has no problem with the vertical surface. The only deficiency noted so far is it's inability to collect small particles (residual bluestone dust) that ends up on stairs and in corners. I might need to purchase a small hand held. Also, cord coils continuously and she gets stuck in the ladder. ? Any sugges... read more
Business response:
Thank you for your review and for choosing Polaris, Kathleen! We recommend trying a fine filter canister if your cleaner isn't picking up the finer particles in your pool. We recommend using a ladder guard if your cord is getting stuck in the ladder. Please email us at customerfeedback@fluidra.com and provide us with your address and date of purchase so we can look up your account and help with placing an order for a fine filter canister and ladder guard. Thank you, Your Polaris Team
So far it works great.
Business response:
We're elated to hear that Polaris VRX iQ+ works great. Thank you for sharing your experience.
Polaris VRX iQ+ has a 4.7 star rating with 749 reviews.
Polaris VRX iQ+ is closed now. It will open on Monday at 9:00 a.m.