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Polaris VRX iQ+

4.3

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4.31,117 reviews
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Jim L.'s profile image
Jim L. 
4 months ago

Good unit. Expensive. Not sure if the price is worth it. It cleans the pool, but so did my other Polaris unit that was many hundreds of dollars cheaper. Not sure I see the advantage to this IQ+ unit. How do I know the IQ+ is working? It doesn't show a mapping of my pool. Looks like it's just randomly cleaning like the my last unit did. 

Business response:

Thank you for taking the time to leave a review, Jim. We recommend calling our support team if you have questions or need help troubleshooting. We can be reached at (800) 822-7933. Happy swimming! Your Polaris Team 

Sandy M.'s profile image
Sandy M. 
4 months ago

Best pool cleaner we have had in 20 years!! Does a great job. Prefer for its long cord, storage unit on wheels is very convenient; love the lift mode to remove from pool. 

Business response:

Thank you for your detailed and positive review, Sandy! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team 

Joanne G.'s profile image
Joanne G. 
4 months ago

This pool bot is amazing We has a Dolphin however after 3 years it had started loosing power. I reviewed the chargeable bots but we have a large and deep pool not sure how many hours of my life I wasted reading hundreds of reviews 🙃 then we talked with the great staff at Leslie's pools and we were sold on the Polaris vrx in! Game changer! Easy to set up cleans like a dream we love it! So glad I went with this model! 

Business response:

Thank you for choosing Polaris and for your wonderful review, Joanne! We appreciate you and hope you enjoy your clean pool. Happy swimming! Your Polaris Team 

Max A.'s profile image
Max A. 
4 months ago

Although it is an expensive machine, it does a very good job and is easy to clean after use. The ability to use an App to control it is handy. Its 4 wheel drive feature keeps it from hanging on my raised drain cover, which was a problem for my old "skimmer" operated machine. I am very pleased with it. 

Business response:

Thank you for your positive review, Max! We're thrilled that you're pleased with your VRX iQ+ and hope you have a great pool season. Cheers, Your Polaris Team 

Jan D.'s profile image
Jan D. 
4 months ago

My pool has never been cleaner. It gets up dirt and leaves the first time. 

Business response:

Thank you for your 5-star review, Jan! Wishing you a great pool season. Cheers, Your Polaris Team 

Matthew S.'s profile image
Matthew S. 
5 months ago

Easy to set up and works well 

Business response:

Thank you for sharing your experience with us, Matthew! Wishing you a great pool season. Cheers, Your Polaris Team 

David R.'s profile image
David R. 
5 months ago

I like that our Polaris climbs the walls and cleans equally well both our shallow and deep ends of our pool. I also like that it lifts up when you wish to stop vacuuming and you can direct it where you wish to lift it out of the pool. 

Business response:

Thanks so much for sharing your story, David! We are happy to hear how satisfied you are with your cleaner's performance in climbing walls and cleaning both shallow and deep ends effectively. Enjoy your clean pool! Your Polaris Team  

Peter B.'s profile image
Peter B. 
5 months ago

Cleans the pool very well. I initially had some trouble with the app (I think the website was down), but I did manage to get it set up eventually and the controls on the caddie work fine as an alternative. The notifications from the mobile app are nice as a reminder to take the robot out of the pool after cleaning. It would be great if I could leave the robot in the pool and/or it could charge on solar power, but this may be asking a lot! 

Business response:

Thanks for your detailed review, Peter! While the best maintenance is to remove the cleaner after a cycle (it reduces tangling and helps ensure that you clean the filter canister for the best suction), we also know that there are times when that isn't possible. You can safely leave the cleaner in the pool for a few days. If we can assist with anything, please let us know at (800) 822-7933. Our product specialists are happy to help! Enjoy your clean pool! Your Polaris Team  

John C.'s profile image
John C. 
5 months ago

Have only used it twice 

Business response:

Thank you for your review, John. Please don't hesitate to contact us if there is anything we can do to improve your experience. Happy swimming! Your Polaris Team 

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.3 star rating with 1,117 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is open now. It will close at 6:00 p.m.