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So far I’m very pleased with the performance of my VRXiQ+. The only concern I have is the control line which does not seem to be relaxing and is cooked fairly tightly. Other than that, the unit cleans well, provides excellent coverage and the app works very well once a wifi and Bluetooth connection is established.
Business response:
Hi Dale, Thanks for sharing your valuable feedback! If your cleaner's cable is stiff or has coil memory, remove the cleaner from the pool and lay the cable across the pool deck in the sun for a while. Enjoy your clean pool! Your Polaris Team
This is our second Polaris pool cleaner and this one has more features than our other one that lasted us seven years. Awesome product!
Polaris is simply the best pool cleaner, period. With the large bag it can handle the leaf load we get in the fall. The fine mesh gets the small stuff. It is reliable.
Great experience
Business response:
Thanks for sharing your story, Emily! Wishing you the perfect swim. Your Polaris Team
The unit does an excellent job at cleaning the pool and is very easy to use. However, the reliability is not very good. It is great to have a three year warranty but mine was in the shop four times during the warranty period and then the motor died six months out of warranty. The repair cost was 80% of a new unit so I had to buy a new one. With my large pool it is the only unit on the market that works well. Hopefully this new one will be better.
Business response:
Thank you so much for your feedback on your Polaris VRX iQ+, John! Your trust and satisfaction are our top priorities. We are happy to hear that the cleaner does an excellent job and is easy to use; however, we do apologize for your experience with repairs. A couple tips that may help: • Ensure the cleaner is plugged into a GFCI outlet, not an extension cord. • Remove the cleaner from the pool after each cycle when possible, and rinse with fresh water. If we can assist further, please let us know at (800) 822-7933. Happy ... read more
I replaced my existing Polaris robot that gave out after its drive train bit the dust with this new and improved model. It is far superior to my old unit. I did learn some lessons, like don’t leave in water and add chemicals and put the unit back in its caddy between uses. I expect this one to live longer than the four years of my original. I had a pump driven Polaris that I had to rebuild every other year so this is a vast improvement. Highly recommended over battery.
Business response:
Thanks for sharing your experience, Greg! It's always a pleasure to hear from loyal customers like yourself. We appreciate your sharing your valuable tips with others! Wishing you many more reliable years of service from your Polaris cleaners. Your Polaris Team
In the last 5 years, I have gone through 3 pool sweeps. This Polaris seems to be the real deal. 2 months in and I am loving it for sure!
Business response:
Thanks for choosing the Polaris VRX iQ+, Charles! Your trust and satisfaction are our top priorities. We're so pleased that you're loving your Polaris cleaner! Enjoy the extra swim time! Your Polaris Team
Works great
Business response:
Thanks for sharing your story, Bobby! Wishing you the perfect swim. Your Polaris Team
I love the cleaning job of the Polaris VRX in. It is easy to program and efficient. The lift mode of the unit makes it especially easy for removal from pool. So far, we are very happy with this unit.
Business response:
Thank you for taking the time to share your experience with us, Diana! It's always a pleasure to hear from a happy customer. Cheers, Your Polaris Team
Polaris VRX iQ+ has a 4.3 star rating with 1,176 reviews.
Polaris VRX iQ+ is closed now. It will open tomorrow at 9:00 a.m.