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Polaris VRX iQ+

4.3

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4.31,172 reviews
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Diana C.'s profile image
Diana C. 
2 months ago

I love the cleaning job of the Polaris VRX in. It is easy to program and efficient. The lift mode of the unit makes it especially easy for removal from pool. So far, we are very happy with this unit. 

Business response:

Thank you for taking the time to share your experience with us, Diana! It's always a pleasure to hear from a happy customer. Cheers, Your Polaris Team 

John C.'s profile image
John C. 
2 months ago

Longevity of the cleaner is not very good. Two years is about average without major repairs and cost. I would say your design is spot on for your cash flow generation but not long term customer satisfaction. I have owned 4 or these so not a novice but maybe too nice to change. You can do better on design lifecycle 

Business response:

Thank you for your honest feedback and for being a long-time customer, John. We’re sorry to hear the longevity hasn’t met your expectations. Your experience is important to us, and we take it seriously as we continue improving design and durability. All the best, Your Polaris Team 

Jeffrey R.'s profile image
Jeffrey R. 
2 months ago

The unit is performing optimally. It cleans extremely well and cleanup is simple and easy. The only issue I had was not with the unit but with the cart assembly . The angle of the bend in the metal bar was too steep and would not line up with the slot on the underside of the cart . So I had to take some of the bend out. I gave it 5 stars because the unit itself is awesome . 

Business response:

Thank you for your review, Jeffrey! If you experience any further difficulty with the cart, please email us at customerfeedback@fluidra.com so we can take care of you. All the best, Your Polaris Team 

Robbie H.'s profile image
Robbie H. 
2 months ago

Machine is hreaty 

Business response:

Thank you for your 5-star review, Robbie! Wishing you the perfect swim. Cheers, Your Polaris Team 

Randy R.'s profile image
Randy R. 
2 months ago

This is my second Polaris cleaner. I have to deal with lots of leaves from trees around my pool and this cleaner does a great job. 

Business response:

Thank you for your review, Randy! It's always a pleasure to hear from a repeat and satisfied customer. Happy swimming! Your Polaris Team 

Curtis E.'s profile image
Curtis E. 
2 months ago

Reliable equipment in comparison to the unit it replaced 

Business response:

Thank you for sharing your positive experience with us, Curtis! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team 

Steven M.'s profile image
Steven M. 
2 months ago

Very effective pool cleaner. Love the ease of removing from pool 

Business response:

Thank you for your 5-star review, Steven! We aim to create quality products that simplify your pool experience every day. Cheers, Your Polaris Team 

Robert K.'s profile image
Robert K. 
3 months ago

Amazing machine. 

Business response:

Thank you for your glowing review, Robert! We appreciate you taking the time to share your experience with us. Happy swimming! Your Polaris Team 

Gary M.'s profile image
Gary M. 
3 months ago

I purchased this model when my Jacuzzi machine died. This machine works great. I would highly recommended this machine to pool owners. 

Business response:

Thank you for your positive review and recommendation, Gary! It's always a delight to hear from a satisfied customer. Happy swimming! Your Polaris Team 

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.3 star rating with 1,172 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is closed now. It will open tomorrow at 9:00 a.m.