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Polaris VRX iQ+

4.3

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4.31,127 reviews
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Linda B.'s profile image
Linda B. 
4 months ago

It's just ok. It doesn't pick up the fine dirt and it doesn't completely climb the wall or clean the waterline 

Business response:

We're sorry you're not completely satisfied with your cleaner, Linda. Please call our support team at (800) 822-7933 so we can help troubleshoot and get your cleaner working optimally. All the best, Your Polaris Team 

Jim D.'s profile image
Jim D. 
4 months ago

Love this Robot! Ease of use is great. Cuts the cleaning time to nothing. Set it un the pool and let it do the magic. 

Business response:

Thank you for your wonderful review, Jim! We are thrilled that your VRX iQ+ is keeping your pool so clean. Happy swimming! Your Polaris Team 

David J.'s profile image
David J. 
4 months ago

Good stand could be a little more stable but still okay 

Business response:

Thank you for your 5-star review, David! If there is anything we can do to improve your experience, please let us know. Happy swimming! Your Polaris Team 

Charles L.'s profile image
Charles L. 
4 months ago

Love to cleaner. It makes 

Business response:

Thank you for your 5-star review, Charles! We are thrilled that you love your VRX iQ+. Happy swimming! Your Polaris Team 

Stephanie M.'s profile image
Stephanie M. 
4 months ago

The VRX iQ+ replaces my old Polaris that lasted close to ten years. It cleans the pool well. My only criticism is the cord gets twisted easily. However, after trying a cordless model that didn't perform as well, I'll stick with the corded. 

Business response:

Thank you for your review, Stephanie! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. Here’s a short video tha... read more

Greg S.'s profile image
Greg S. 
4 months ago

Had the VRX IQ+ SPORT and liked it. This is even better, with floor mapping and what seems like a stronger motor. The app works well for me and the ability to steer the unit is helpful. My only problem with the Sport was the electronics failed after 3 years. Really hope this one last longer or may not be worth the price. Maybe they could offer a longer warranty or a warranty extension offer at a reasonable price 

Business response:

Thank you for your review and feedback, Greg! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team 

Ibrahim A.'s profile image
Ibrahim A. 
5 months ago

It’s a great piece of machine. It helps me a lot. Except on the walls …..I have to brush it manually 

Business response:

Thank you for sharing your experience with us, Ibrahim! Wishing you the perfect swim. Cheers, Your Polaris Team 

Anthony D.'s profile image
Anthony D. 
5 months ago

Easy to deploy and pretext and does great job on picking up everything. Unit is a bit heavy if you are not able to lift 15+ lbs 

Business response:

Thank you for sharing your experience with us, Anthony! We hope you enjoy your clean pool. Cheers, Your Polaris Team 

Beverly H.'s profile image
Beverly H. 
5 months ago

I called your 800 # the lady that helped me was fantastic, she walked me through everything. 

Business response:

Thank you for sharing your positive experience with us, Beverly! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team 

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.3 star rating with 1,127 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is closed now. It will open at 9:00 a.m.