Polaris VRX iQ+'s cover image
Claimed

This profile has been claimed by the business owner or representative.

Polaris VRX iQ+

4.7

About this business

Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more

4.7759 reviews
Select a rating
Carl M.'s profile image
Carl M. 
on Birdeye

4 months ago

The cleaner performs quite well. Sometimes, maybe every 3rd use or so, the seams require some brushing. There was no hardware to secure the caddy handle to the main caddy frame. Also, the "hook" on the caddy does not engage the center of the brushes, even when set to the lower position, so the cleaner can fall out of the caddy. Unit is a bit heavier than I am use to but not a large issue. 

Business response:

Thank you for your detailed review, Carl. We appreciate your comments and will consider them for future product developments. All the best, Your Polaris Team 

Patricia D.'s profile image
Patricia D. 
on Birdeye

4 months ago

Works great. 

Business response:

Thank you for the 5-star review, Patricia! Wishing you the perfect swim. Cheers, Your Polaris Team 

Kathleen E Bober- S.'s profile image
Kathleen E Bober- S. 
on Birdeye

4 months ago

The Polaris is great and much easier to clean than any of my prior 3 Dolphins! It does a great job with the ridiculous number of small leaves that fall into our pool. It spends a lot of timing climbing the sidewalls and has no problem with the vertical surface. The only deficiency noted so far is it's inability to collect small particles (residual bluestone dust) that ends up on stairs and in corners. I might need to purchase a small hand held. Also, cord coils continuously and she gets stuck in the ladder. ? Any sugges... read more

Business response:

Thank you for your review and for choosing Polaris, Kathleen! We recommend trying a fine filter canister if your cleaner isn't picking up the finer particles in your pool. We recommend using a ladder guard if your cord is getting stuck in the ladder. Please email us at customerfeedback@fluidra.com and provide us with your address and date of purchase so we can look up your account and help with placing an order for a fine filter canister and ladder guard. Thank you, Your Polaris Team 

Neal S.'s profile image
Neal S. 
on Birdeye

4 months ago

So far it works great. 

Business response:

We're elated to hear that Polaris VRX iQ+ works great. Thank you for sharing your experience. 

Robert T.'s profile image
Robert T. 
on Birdeye

4 months ago

Vacuum works exactly as advertised and does a great job on the pool surfaces. Cord is a little difficult to manage - getting back on the caddy can be challenging. 

Business response:

Thank you for your review and feedback, Robert! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team 

Piero F.'s profile image
Piero F. 
on Birdeye

4 months ago

Love my Polaris VRX Great choice for me as I can leave for hours and my pool looks clean! 

Business response:

We are delighted to hear that you love your VRX iQ+, Piero! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team 

Carol S.'s profile image
Carol S. 
on Birdeye

4 months ago

Wow! We are loving our “Polly” as we have named our Polaris pool cleaner. We were soo surprised at how she picks up all the fine particles which we didn’t realize were on the bottom of the pool. Guests that we have had here remark about how clear the water is, too. Keep up the good work, Polly! 

Business response:

Thank you for your wonderful review, Carol! We're thrilled that "Polly" is performing so well and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team 

Raymond R.'s profile image
Raymond R. 
on Birdeye

4 months ago

I am very happy with my robot vacuum. It has been wonderfully on keeping my pool clean and I highly recommend the unit. 

Business response:

Thank you for the 5-star review, Raymond! We're thrilled that you're happy with your VRX iQ+. We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team 

Scott R.'s profile image
Scott R. 
on Birdeye

4 months ago

I waited a month before offering a review. The VRX does a great job of scrubbing the pool floor, walls and even up to the coping. It replaced a 14 year old Polaris 280. Very happy so far 

Business response:

Thank you for your positive review, Scott! We are thrilled that you're so happy with your VRX iQ+. Enjoy our clean pool! Cheers, Your Polaris Team 

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.7 star rating with 759 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is closed now. It will open at 9:00 a.m.