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Preferred Ford

4.5

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Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.52,045 reviews
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Randy D's profile image
Randy D 
8 years ago

Good service Called for Service on Mon. Repairs completed on Tues. 

Business response:

Randy thank-you for choosing Preferred Ford. We are glad to hear we could take care of you vehicle in good timing. 

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Daniel 
9 years ago

Preferred Ford new truck purchase Go to Preferred Ford in Grand Haven for a great deal on a new vehicle. I just bought a new Ford truck from Bill Fisher. He and Dave R will fix you up with a great deal. No gimmicks. Straight forward deal. Call and ask for Bill Fisher. 

Business response:

Thank-you Daniel for your review, so happy to hear you're enjoying your new Ford truck. I am glad to hear Bill and Dave could help you find what you were looking for. Thank-you for recommending us! 

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Katie 
10 years ago

Some helpful, some not! I had heard good things about this dealer so I traveled from Holland to look at cars there. The sales woman who assisted me, Tonya, was more distracted and focused on her phone then she was on helping us and answering our questions. I have heard that other people had great experiences, but they must have had someone less rude working with them!!! 

kirke harris's profile image
kirke harris 
10 years ago

new car purchase negatives: 1. asked for "spoiler delete" when ordering with salesman. car came with spoiler! 2.high pressure to purchase dealer extras ie: rust proofing etc. even after saying NO! 3. heard life story and wealth of finance person. could care less, just wanted paper work done! 4. salesman programed garage door opener which didn't work and we ended up getting specialist to make it work. salesman said bring bill in and they would take care of it. gm made a big deal of it saying it was in owners manual that some ... read more

Disappointed Customer!'s profile image
Disappointed Customer! 
11 years ago

Poor Customer Service! I just recently bought a 2008 Ford escape from this dealership. I have bought a car in the past from them. Then customer service was great. Now too say the least it has gown down since then. During the car buying process I felt like a burden. I also had to call them several times to get the process going. I then brought the vehicle to them to fix a thump in the rear end. I brought it back to them three different times and it still isn't fixed! Never again will I bring a vehicle in for service or purcha... read more

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.5 star rating with 2,045 reviews. 

When is Preferred Ford open?

Preferred Ford is closed now. It will open at 9:00 a.m.