Preferred Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,477 reviews
Select a rating
DK's profile image
10 years ago

Finally! A great local dealership I took my car in for a 30K mile service appointment, but mistakingly called the wrong dealership to set up that appointment which was about an hour away instead of this one which was much closer. These guys took me on the spot, and called the other dealership for me to correct the error. I had a cover on the engine leaking and they notified me of that, which will be taken care of under warranty. Excellent customer service. These people appear to actually want to help you, where the dealershi... read more

Business response:

Thank you for the great review DK! We aim to provide time-efficient and exceptional service for our guests and we are proud this was received during your time with us! Until next time! The Preferred Ford Team 

gvsu90's profile image
10 years ago

See Federico for great buying experience Federico went to work for me when purchasing my pre-owned vehicle. He listened to what I needed for my trade in and he was able to get me into the car I wanted. Thanks so much! 

Business response:

Thank you for this great review! We take pride in our customer service and do whatever we can to have our customers leave happy! The Preferred Ford Team 

Tom, the Mustang fan!'s profile image
Tom, the Mustang fan! 
10 years ago

Top notch service support - Always helpful I use Preferred Ford to service my Mustang and Escape. They always find a way to fit me in, and service is done right, on time, and with a smile and any extra helpful suggestions. I'll keep bringing my cars to Preferred. 

Business response:

Thank you for reaching out Tom! Reviews like these mean the world to us here at Preferred Ford and I will be sure to relay to the team. Take care and have a great day! The Preferred Ford Team 

Ford Ranger guy's profile image
Ford Ranger guy 
10 years ago

Great Customer Service Was looking for a vehicle for my son. something around $3000. Test drove a vehicle. decided to buy it a couple days later. purchased vehicle and left dealership. got a few miles down the road and returned to dealership. something was seriously wrong/different from when i test drove it. vibrated enough to knock out fillings from teeth. they took it in and found a couple parts were bad. promised to make it right and they did. 

Business response:

Thank-you for your review I am glad you found a vehicle for your son in the price range you were looking for, also glad to hear they took care of the issues right away. Thank-you for choosing Preferred Ford. 

GKL Car Lover's profile image
GKL Car Lover 
10 years ago

Great Service! I never felt pressured ! I don't have the best credit and they went out of their way to find me a great loan for a great car. 

Business response:

GKL Car Lover, thank so much for writing this review for us and for giving us the highest possible rating! We hope to see you again soon! The Preferred Ford Team 

Dave B. dwb454's profile image
Dave B. dwb454 
10 years ago

Oil Change Customer Service is very helpful and fast the Manager is very knowledgeable and great to work with........ 

Business response:

Dave, thank you for a great review and the best possible rating! We appreciate your business and look forward to seeing you again in the future. The Preferred Ford Team 

Truck man's profile image
Truck man 
10 years ago

Mr truck Sales and service department go out of there way to make sure your needs are taking care of. Grade A establishment. Parts was very knowledgable and helpful as well. 

Business response:

Thank you for leaving this great review for us Truck Man and for giving us the highest rating in every category! Reviews like these mean the world to us here at Preferred Ford. Take care and have a great day! The Preferred Ford Team 

The Rozeboom's's profile image
The Rozeboom's 
10 years ago

Best experience ever with Preferred Ford Great experience with buying our new Ford Edge. John Sweeney our salesman was the best salesman we have every had. John was able to find the perfect car for us and we enjoyed the time we spent with the staff at Preferred 

Business response:

Thanks so much for the 5 star rating! We are pleased to know John was able t help in a professional manner. We appreciate your business and look forward to serving you again! The Preferred Ford Team 

davidO's profile image
10 years ago

Davidfordfan The best dealership ever. From Donnie Blackmer in service to Larry Newell the mechanic. They get right to it when I come in. best service dept. ever. I recomend you to everyone. 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,477 reviews. 

When is Preferred Ford open?

Preferred Ford is open now. It will close at 8:00 p.m.