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Preferred Ford
- Car Dealers
- Grand Haven, MI
About this business
Location details
1401 S Beacon Blvd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great friendly staff.. Bought my new truck here at Preferred Ford in Grand Haven, MI and had the most pleasant experience. Mr. Michael St. Cyr did a fantasic job finding the truck we were looking for. My wife and I are so happy we decided to stop by when we were looking for a vehicle. Their service dept. is also friendly and courteous and always on time. Thank you all so much.
Business response:
Fidel, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we are so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. The Preferred Ford Team
great service I can't believe how well we were treated .. everyone smiled and asked if we were being helped the selection was awesome. Customer for life
Business response:
Thank you for the kind words!!! We value your business, as well as, appreciate the purchase and review. Please let us know if we can help you in any way.
Good people Sales and service are exceptional to deal with. Whenever I have a problem the staff is eager to help.
Business response:
Thank you for taking the time to write this great review for us! We look forward to seeing you again in the future! The Preferred Ford Team
best experience We were treated like they wanted our business and went out of the way to prove it
Business response:
We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you and we look forward to doing so again! The Preferred Ford Team
Love my fiesta Awesome sales guy. Friendly people. My son is looking for a car also
Business response:
Thank you for taking a moment to tell others about your experience with us! We appreciate your kindness and the highest rating! Please don't hesitate to reach out if we can assist you in the future. The Preferred Ford Team
happy man I was looking for a truck and they did not have the one I wanted so they were going to find one that I wanted and the next day I went back they had the truck I was looking for. Thanks from happy man.
Business response:
We appreciate the kind words Happy Man! Please keep us in mind if we can assist you with anything else, be it in service or sales! Until next time, The Preferred Ford Team
ZERO Response Dealership Had my car into Preferred Ford, Grand Haven for two issues back in March. One of the issues was that the windshield wipers on my 2022 Edge were scratching my windshield. They told me that they needed to write up a special Ford Corporate ticket for approval to replace under warranty, and they would get back to me. I waited three months with no contact. In July, i left three separate voicemails to the service manager (he never answers his phone) with details of the issue, what i was told by his staff, ... read more
Business response:
I'm sorry we didn't meat your expectations, Mike. If you'd be willing to talk to me, I'd love to get to the bottom of this. Thank you, Amy @ 616.935.6820.
ZERO Response Dealership Had my car into Preferred Ford, Grand Haven for two issues back in March. One of the issues was that the windshield wipers on my 2022 Edge were scratching my windshield. They told me that they needed to write up a special Ford Corporate ticket for approval to replace under warranty, and they would get back to me. I waited three months with no contact. In July, i left three separate voicemails to the service manager (he never answers his phone) with details of the issue, what i was told by his staff, ... read more
Business response:
I'm sorry we didn't meat your expectations, Mike. If you'd be willing to talk to me, I'd love to get to the bottom of this. Thank you, Amy @ 616.935.6820.
DO NOT BUY USED CAR FROM THEM! DO NOT BUY A USED CAR FROM HERE!! Had the car less than a week.....engine light comes on and they tell me I need a new exhaust flex pipe. Which is dangerous to drive like that. CLEARLY...they are either ...scamming me...so don't take your car there for repair or second, they don't properly inspect their cars. Either way...very shady.
Frequently asked questions about Preferred Ford
How is Preferred Ford rated?
Preferred Ford has a 4.5 star rating with 2,045 reviews.
When is Preferred Ford open?
Preferred Ford is closed now. It will open at 9:00 a.m.