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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,477 reviews
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skf0321's profile image
skf0321 
10 years ago

Friendly, reliable service Friendly, reliable service. Was pleased to find coupons on the website. 

Business response:

Thanks for the highest rating in all categories! We appreciate your kindness and your business. Until next time! The Preferred Ford Team 

E Johnson's profile image
E Johnson 
10 years ago

Jennifer Zervas Ms Zervas was very knowledgable and helpful during the process of buying a car. She was communicative throughout and added a personal touch that went beyond the sale of the car. Despite the fact that I ended up buying from a private party, she did not change her demeanor or approach, which I highly respected and is the reason I felt compelled to write a review. 

Business response:

Thank you so much for taking a moment to write this review and for the kind words about Ms Zervas. We are so pleased to know your experience at our dealership was excellent. The Preferred Ford Team 

Kristi&Chad's profile image
Kristi&Chad 
10 years ago

Preferred Ford praise The staff at Preferred Ford of Grand Haven were helpful and tentative. Dave Ramos in particular, sold us our vehicle and we appreciated his up-front sales style, his eagerness to satisfy us as customers, and his overall positive personality. He enjoys what he does, and in turn, we enjoyed buying our vehicle from him! 

Business response:

Kristi & Chad, thank you for taking a moment to review your sales experience at our dealership! We are so pleased that Dave made your buying experience easy and fun. Thanks for your business! The Preferred Ford Team 

MustangFan's profile image
MustangFan 
10 years ago

Good service, great experience The place was very busy, We had a great experience with Robb Gergan on the sales floor and I always get great customer service from Don in the service department. We liked the no hassel, no presure approach working with Robb. Prepared with all the data we could get, the price came within what we expected to pay. All went well. 

mike N's profile image
10 years ago

buying a car made easy Buying a car was so easy! I was in just to look, and David Riemersma gave us Just the car we wanted. He had it ready, waiting, and we were so excited to be treated the way we were. It was a fun experience, and we were able to get a great rate on a car loan too, better than our own bank. both David and Jeff were good to deal with. I would give this dealership and these guys a huge thumbs up. 

Business response:

Mike we appreciate the highest rating in all categories! We aim to provide time-efficient and exceptional buying experience for our guests and we are proud that this was received during your time spent with us. The Preferred Ford Team 

Kelci Grand's profile image
Kelci Grand 
10 years ago

awesome buying my car there I bought my Mercury Mariner from Dave Remersma, he was so helpful. It was easy. This was my first car purchase, and even my Mom and Dad said he was great to work with, my brother will go to Dave also when he buys next month 

Business response:

Kelci, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us! We will certainly share your feedback with our entire team! Please contact us or stop by for a visit again if you need any further assistance. The Preferred Ford Team 

Dorothy Gergen's profile image
Dorothy Gergen 
10 years ago

Used car salesman, Robb Gergen Our salesman Robb Gergen, at Preferred Ford, knew we liked Cadillac cars, so when the Escalade was brought in he let us test drive it. We ended up getting 2 cars that day. I bought a DeVille and my husband bought the Escalade. Robb was very good at helping everything go well. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we are so thankful that your time with us was well spent! Congratulations! The Preferred Ford Team 

Dave d's profile image
10 years ago

Bill Fisher I was looking to buy a new car and mr Bill Fisher was very helpful and was able to answer every question i had about the available vehicles 

Business response:

Dave, thanks so much for the 5-star rating! We appreciate your business and we look forward to serving you again! The Preferred Ford Team 

Mustang and Escape Guy's profile image
Mustang and Escape Guy 
10 years ago

Happy Mustang Again I was able to get my Mustang in to have my snow tires removed and my street tires put back on with only one day's notice. Service was on-time as usual. By the way, I searched around for snow tires last fall since I drive from Grand Haven to Grand Rapids everyday for work, and their prices were by far the lowest around even compared to the discount places. 

Business response:

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. The Preferred Ford Team 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,477 reviews. 

When is Preferred Ford open?

Preferred Ford is open now. It will close at 8:00 p.m.