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Preferred Ford

4.9

About this business

Welcome to Preferred Ford, Grand Haven, MI. Preferred Ford is proud to be one of the premier Ford dealerships in the area. From the moment you walk into our Ford showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with our Grand Haven Ford dealership a good one - for the life of your Ford model. Whether you need to purchase a new Ford or used Ford car, finance, service, or purchase Ford parts, we can help you with all of our Ford needs in Grand Haven, MI. You will f... read more

Location details

1401 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,477 reviews
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JLK's profile image
10 years ago

Great Customer Care David Riemersma offers great customer service, and came highly recommended by a friend. 

Happy Momma's profile image
Happy Momma 
10 years ago

Excellent Customer Service! Thank you so much for servicing my vehicle! I called David Riemersma about a funny noise my new (used) vehicle was making and he helped me get my truck right in to service. Thank you much Dave! Great customer service! 

Business response:

Thank you for the great review Happy Momma, and for giving us the highest possible rating! We appreciate your kindness and your business! The Preferred Ford Team 

B. Chevalier's profile image
B. Chevalier 
10 years ago

Satisfied Customer My car was totaled in a white out in January and now I needed antoher car. After searching the web and looking at dozens of cars on different sites I decided that Preferred Ford of Grand Haven was the place to go. I read the reviews that were posted and liked what I read. I was not disappointed. I got great service even after a mishap that had two of us buying the same car. The other person got the car but I got an even better deal on another car. They really do care about their customers. I have recommend... read more

Business response:

Thank you so much for this amazing review! We will certainly share your feedback with our entire team! Please stop by or visit us again if you need any further assistance. The Preferred Ford Team 

Dicky T's profile image
Dicky T 
10 years ago

Maintenance on a 2008 Ford Taurus X I had the 90,000 mile check up performed by Preferred Ford in Grand Haven, MI. In addition to an oil change and filter I had a tune up along with a needed radiator flush. It was discovered both belts had wear and cracks beginning to show. Both belts were replaced. I had the tires rotated and asked about wear. I was told not to worry because the tread was still sufficient. I was very satisfied with the work and could tell from driving the performance was improved. The technicians have alway... read more

Business response:

Dicky, thanks so much for taking a moment to write such a great review for us! We are pleased our service team is always providing an excellent experience when you visit us. Take care, The Preferred Ford Team 

Happy in Holland's profile image
Happy in Holland 
10 years ago

Positive Pre-Owned Car Buying Experience I planned well in advance for replacing our Ford Escape and stopped into Preferred Ford in June of 2013 explaining that in the first quarter of 2014 I would be ready to replace our vehicle. Mike St. Cyr helped us that evening by explaining some options for me to consider. True to my word, I got back in touch months later, and luckily Mike had put me into the system and remembered that I had been in during the summer. We discussed a few cars that I was interested in that Preferred had ... read more

Clara Kuipers's profile image
Clara Kuipers 
10 years ago

New car purchase. Great salesman. Just bought a new car. Our salesman Bill Fisher was great. He was kind, helpful and answered all our questions. The whole process was very professional. I would buy from this dealership again and from Bill. Great experience. 

Business response:

Thank you for such a great review Clara! We are thrilled to know Bill was so helpful! We will certainly share your feedback with the entire team. Please call us or stop by for a visit again if you need any further assistance. The Preferred Ford Team 

Fred F's profile image
10 years ago

sales & technical advice Mr. Sweeny's technical knowledge of the product, and understanding of my needs and preferences in a vehicle sold me. I believe that I will be a returning customer. 

Business response:

Fred, thank you for taking a moment to share your experience with others. We look forward to serving you again in the future. Congratulations! The Preferred Ford Team 

Kendra's profile image
10 years ago

Great Customer Service! Mr Fisher has been great so far in our looking of a new family car. I have quite the list of criteria I want met in our next new car, and he has been patient with me and understanding. He has also been very quick to answer all of our questions!! 

Business response:

Kendra, thanks for taking a moment to share your experience with others! We appreciate your kindness and the highest rating! If you ever need anything in the future, please don't hesitate to let us know! The Preferred Ford Team 

Heisenberg's profile image
Heisenberg 
10 years ago

Fedeico is you one source car depot! I was looking for a car but was never in a real hurry. For several months once of their sales team Fedeico Salazar, stayed engaged with me on any information I needed for the cars I was looking at online. Finally, when I was ready to purchase, the transition couldn?t have gone any smoother. When arriving, the entire team was very welcoming. I could feel the sincerity of them truly wanting to help me in any way they could so that i could walk away driving a new vehicle. Outstanding Service... read more

Business response:

Thank you so much for this amazing review! We are glad to hear you enjoyed the service you received from us! Please come visit us again if you need anything else, be it in service or sales. 

Frequently asked questions about Preferred Ford

How is Preferred Ford rated?

Preferred Ford has a 4.9 star rating with 1,477 reviews. 

When is Preferred Ford open?

Preferred Ford is open now. It will close at 8:00 p.m.