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Preferred Trust facilitates both custodial and administrator roles as a licensed trust company. Our top priority is providing outstanding service to our clients nationwide. For us, customer service starts with educating individuals and small businesses on the available investment options to maximize their IRA. Formed in 2007, our mission remains the same: Provide individuals the opportunity to break down the barriers of traditional investing in an IRA. We endeavor to educate account owners about their ability to invest in a... read more
6700 Via Austi Pkwy, Suite 301, Las Vegas, NV, 89119, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Quick response to my voicemail. Answered my question and told me next steps I need to take.
Business response:
Hello, Theresa. We are grateful for customers like you and hope you stick with us for years to come!
Alexandra was very polite and helped me get what I needed. Thanks!
Business response:
Hi, Glenda. Thanks for taking the time to share your positive experience. We truly appreciate it!
I had forms to fill out in closing my account. They were very helpful and patient in helping me do this.
Business response:
Hi, Bambi. We are thrilled to learn that you had a positive experience with us!
Amber was very nice and courteous.
Business response:
Hi, Mike. Thank you so much for leaving us a stellar review!
Both Associates were wonderful in answering my questions and helping me in completing the forms. The associates were Alexandria More and Christina Ramirez
Business response:
Hi, Janice. Your feedback is highly appreciated. Thank you for the review!
Made sure a very important authorization was expedited; and then let me know so I could stop fretting.
Business response:
Hi, Jim. We appreciate the kind words and are glad we could provide you with a positive experience!
I was beyond impressed with the prompt, personal text response!!!! This was not an “auto / automated” response but a professional, focused text response from Alysia specific to my very first request for assistance!!! Please thank Alysia personally for me! This experience today continues to support my decision to establish my account and trust with Preferred Trust Company. It is because of staff members like Alysia that I maintain my account here!
Business response:
Hello, James. We are grateful for customers like you and hope you stick with us for years to come!
I just wanted to verify that I was sending the correct paperwork. I been with preferred trust for sometime now. But this was the first time doing a withdrawal.
Business response:
Hi, Monica. Thanks for taking the time to share your positive experience. We truly appreciate it!
Prompt response to my request. I made a typo for which I was called to verify. Received funds very quickly. Professional service.
Business response:
Hi, Charles. We are thrilled to learn that you had a positive experience with us!
Preferred Trust has a 4.9 star rating with 1,101 reviews.
Preferred Trust is closed now. It will open tomorrow at 8:00 a.m.