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13850 Ballantyne Corporate Place, Suite 380, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by PREMIER LENDING, INC.
A lower interest rate.
Verified by PREMIER LENDING, INC.
Better communication about the loan process and I found out from the appraiser that your mortgage company wanted a handrail installed 5 days before closing.
Verified by PREMIER LENDING, INC.
I had absolutely zero interaction with Faris - however the deal closed so I put neutral
Verified by PREMIER LENDING, INC.
The communication and level of service we received while working through this refinance was terrible. I've expressed all of this to you personally already, so I will leave it at that.
Verified by PREMIER LENDING, INC.
communication was not great. it took a lot of effort to get a response after we discovered mistakes in the paperwork
Verified by PREMIER LENDING, INC.
No communication to many people trying to service the loan no communication between employees A loan that should’ve taken 45 days took eight months
Verified by PREMIER LENDING, INC.
It would have been better if the team would have been more proactive and tried to get everything done well before closing day so we wouldn't be up against a deadline and be worried about not closing on time. Better communication from the team and explaining things better would have helped.
Verified by PREMIER LENDING, INC.
Did not close on time. Lack communication/miscommunication during several steps
Verified by PREMIER LENDING, INC.
Despite communicating multiple times that we had a Jul 9 closing date that we had to hit and reassurances at the outset that this would not be a problem, there were many delayed document requests that delayed the whole process. I suggest that instead of waiting for requests from underwriters, Premier come up with a checklist of all documents that underwriters have asked for based on their last 10 loans closed and provide this checklist upfront to the borrower. Even if this checklist has 100 items and some don't end up bein... read more
Premier Lending, Inc. has a 4.5 star rating with 330 reviews.
Premier Lending, Inc. is closed now. It will open at 9:00 a.m.