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Pride Plumbing Services, Inc
- Plumbing
- Rochester, NY
About this business
About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient.
Location details
2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Water Flow issue A pressure control valve and expansion tank were installed the day before and we noticed slow water pressure on cold water but not the hot. Keith knew exactly what to do to correct the problem and did so at no additional charge. this was an issue that should have been corrected by the original contractor hired to install our Navian water heater.
Business response:
Hi Ralph! We're so happy to hear Keith did so well with your Navian tankless water heater repair. Thank you so much for letting us know with your 5 star review! Think of us for your future water heater repairs and maintenance!
Professional and Knowledgeable “I was very pleased with the service received from my first phone call to Ursula to the technician’s visit. Kory was very polite, professional and well informed with the product and how to install the new garbage disposal. I will definitely call Pride Plumbing in the future.”
Business response:
Hi Margaret! Thank you for taking the time to leave such a kind 5 star review. We're so happy to hear you had such a positive experience from your conversation with Ursula to your garbage disposal installation with Kory. We pride ourselves on providing excellent service from beginning to end of our work with homeowners. We look forward to being there for you for your future plumbing repairs and installations!
Navian Water Heater Pressure Valve Matt determined that the reason the water pressure valve was intermittently activated was due to the need to reduce water pressure coming into the home. He corrected the problem by installing a Thermal Expansion tank and Pressure reducing valve. He was very knowledgeable, courteous, and efficient. He left the area spotless after completing the work.
Business response:
Hi Ralph! We pride ourselves on our technicians not only getting the job done efficiently, but done well and with great care and knowledge. We're thrilled to hear Matt did such a great job displaying our values while performing your Navian tankless water heater repair. Please reach out for your future plumbing repairs. Thank you for your 5 star review!
James, was excellent and did a great job Have recommended Pride Plumbing to family memberfs
Business response:
Hi Joanne! We're thrilled to hear James did so well with your toilet repair. We look forward to working with you and your friends and family in the future. Thank you for your 5 star review!
Replace hot water tank! Great experience from start to finish. Steve was very professional and informative throughout the entire process.
Business response:
Hi Deborah! Thank you for your 5 star review. We're so thrilled to hear Steve did such a great job with your water heater installation. We look forward to servicing you in the future.
Very pleased Kory was excellent in replacing my garbage disposal. I would recommend Pride Plumbing.
Business response:
Hi Michael! Thank you so much for your 5-star review. We're glad to hear Kory was excellent in replacing your garbage disposal. We also appreciate the recommendation! Please feel free to give us a call for any future plumbing needs!
Water Heater Issue Brandin was prompt and knowledgeable. He wasn't able to resolve my issue, but he clearly explained what the problem was, why it wasn't in my best interest to have Pride solve this issue (unsupported brand and higher cost/difficulty of sourcing parts), and offered recommended paths forward (even if it meant calling another plumber).
Business response:
Hi Dan! Thank you for your 5-star review. Although our team wasn't able to provide plumbing repairs, we're glad to hear Brandin was prompt and knowledgeable with your service and offered different options to move forward! We hope you will call us again for any other future plumbing needs.
Great experience with Daniel We had a badly backed up utility sink in our basement and Daniel from Pride Plumbing quickly fixed it! He was also very helpful in explaining a few other plumbing related things he had noticed and talking to me about options to fix or replace the things he had noticed. We will definitely call Pride Plumbing and Daniel again!
Business response:
Hi Sarah! Thank you for much for your 5-star review. We're thrilled to hear Daniel was helpful and provided many options for you! We appreciate your support and look forward to servicing you again in the future for any plumbing needs!
Service Call by Kory Kory arrived on time & assessed the problem accurately. He worked on the drain until it was cleared, which was difficult, but he stuck with it and the issue was successfully resolved. Have used Pride Plumbing for 5 years and they are always professional & reliable.
Business response:
Hi Julie! Thank you so much for your 5-star review. We're thrilled to hear Kory arrived on time, assessed the problem, and successfully resolved your plumbing issue! We appreciate your continuous support and we look forward to servicing you again in the future for any plumbing needs.
Frequently asked questions about Pride Plumbing Services, Inc
How is Pride Plumbing Services, Inc rated?
Pride Plumbing Services, Inc has a 5 star rating with 3,892 reviews.
When is Pride Plumbing Services, Inc open?
Pride Plumbing Services, Inc is open now. It will close at 4:30 p.m.