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Pride Plumbing Services, Inc

5.0
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About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,842 reviews
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John A.'s profile image
John A. 
on Birdeye

9 months ago

David V was very professional and very through in Taking care of our backup from the stationary tub which overflowed into part of our basement.He checked all of the plumbing and did a check on our drain before snaking out the stationary tub.He ran several tests with our kitchen faucet afterwards.The kitchen sink is also connected to the same Drain as the stationary tub.I am always impressed with pride and the technicians that have taken care of our plumbing issues.I will always recommend pride to family and friends. 

Business response:

Dear John, Thank you for taking the time to leave us such a positive review! We are thrilled to hear that David V provided you with professional and thorough plumbing service, addressing the backup issue and performing necessary checks on your plumbing system. It's great to know that he went above and beyond to ensure everything was in working order, even testing your kitchen faucet. We truly appreciate your recommendation to your family and friends. If you ever need assistance in the future, please don't hesitate to reach ... read more

Shari Robinson H.'s profile image
Shari Robinson H. 
on Birdeye

a year ago

James came and installed my new faucet in the kitchen. He did a great job and checked and rechecked to be sure there were no leaks. He was polite, respectful and very professional. 

Business response:

Hi Shari! Thank you so much for your review. We're thrilled to hear James installed a new faucet in your kitchen and did a great job with your installation. We're also glad to hear he was polite, respectful, and professional throughout. We appreciate your review! Please feel free to call us again for any future plumbing needs! 

Shari Robinson H.'s profile image
Shari Robinson H. 
on Birdeye

a year ago

Brandin came out today to install a new insinkerator in my kitchen because the old one died. He was on time, polite and very professional. He told me that the hose was leaking under my sink and so I am going to have him back to install a new faucet. The joys of having an old house! Anyway, Pride Plumbers are first on my list of plumbers to call. 

Business response:

Hi Shari! Thank you for your 5 star review. We're thrilled your garbage disposal installation went so well. Please feel free to reach out for your future plumbing needs.  

Kathy T.'s profile image
Kathy T. 
on Birdeye

2 years ago

Finding water in my basement on a Saturday afternoon is not how I wanted to spend my weekend. But thank goodness I was able to reach Pride Plumbing and they showed up within a couple of hours. Matt looked the problem over and provided me with what was needed along with the cost. He repaired the problem, cleaned the area and explained exactly what he did. I’m happy I have a reliable plumber and won’t hesitate to contact them again. 

Business response:

Thank you so much, Kathy, for taking the time to write this 5 star review. Unexpected plumbing emergencies can be incredibly stressful and overwhelming. We're pleased to hear that Matt quickly assessed the situation and was able to provide you with pricing and options to complete the task. We look forward to servicing you again in the future should the need arise.  

Russell B.'s profile image
Russell B. 
on Birdeye

2 years ago

MANNY DID A GREAT JOB INSTALLING OUR WATER HEATER. HE TOOK TIME SHOWING ME HOW THE HEATER WORKS AND HOW TO LITE THE HEATER. WILL CALL ON PRIDE PLUNBING AGAIN . 

Business response:

Hi Russell! Thank you so much for this 5 star review and for providing positive feedback on our plumbing team. We are thrilled to hear that Manny provided exceptional service while working on your water heater. Thank you for your support! We look forward to servicing you again in the future should a plumbing issue arise.  

Louann B.'s profile image
Louann B. 
on Birdeye

2 years ago

I would like to thank Brandin W. for his work on our tub and shower area. I was not home that day but my husband said that Brandin did a fine job and was courteous and helpful. He answered my husband's questions and did sealing on our shower and tub area. This is our second appointment with Pride Plumbing and we are glad we have found a reliable, quality, and customer-focused plumbing company! Thank you! 

Business response:

Hi Louann! Thank you so much for continuing to support the Pride Plumbing team! We are so happy to hear that Brandin provided courteous and helpful service while working on your tub and shower! Please reach out to us again in the future for any of your plumbing needs.  

M. W.'s profile image
M. W. 
on Birdeye

2 years ago

In the past 2 years I have had Pride Plumbing in my homes several times, first because I was selling my home, and then because I bought a fixer-upper. The past year alone they've been here to replace my water meter valve, to install a back-up sump pump, to install my gas stove and dryer, and other projects. I can't say enough about the team, but especially Nick, Daniel (been here twice in the last two weeks)and Keith (been here three times). When I need a plumber, I don't have to think about it. I automatically call Pr... read more

Business response:

Thank you so much for writing such a thoughtful review. We are so happy that we have become your go to plumber and that we continue to exceed your expectations. We appreciate that you have been a loyal customer of ours. It's because of customers like you, that we are able to do work that we love. Thank you fo choosing our team to trust! We look forward to continuing to resolve any future plumbing needs!  

Gail R.'s profile image
Gail R. 
on Birdeye

2 years ago

Pride Plumbing’s Daniel C. Is both personable and top-notch in his expertise! He did wonderfully thorough, tireless work on our drain system yesterday… never wastes a minute until the job is complete! We’re both impressed and grateful: excellent service! 

Business response:

Hi Gail! Thank you so much for your 5 star review. We are so happy to hear that Daniel provided personable and top-notch service while working on your plumbing repair! Thank you so much for choosing our plumbing team to trust. We look forward to servicing you again in the future should the need arise.  

Ann W.'s profile image
Ann W. 
on Birdeye

2 years ago

Daniel came last week in response to a call for a non flushing toilet. After inspection, we decided the best course was to replace the existing model. He showed me and explained the differences in the inventory, and when the one I chose was not available he made accommodations to get another. The job was installed today - he arrived when promised, installed the toilet, no mess, no fuss. He explained everything he'd done and all the paperwork. He made sure before he left that nothing further was needed at that time. Dan... read more

Business response:

Thank you so much for your positive feedback, Ann! We appreciate your 5 star review! We are thrilled to hear that we exceeded your expectations and that Daniel was neat, courteous and professional while replacing your toilet. Thank you for your continued support. We appreciate you! We look forward to servicing you again in the future should the need arise.  

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,842 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is open now. It will close at 4:30 p.m.  

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