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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,948 reviews
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Liz C.'s profile image
2 years ago

Leaky Faucet! KEITH has done repairs in our home on several occasions now. He has always provided the utmost professional, quality service. He always provides options, answers questions, gives professional recommendations, and completes work as promised in a timely, efficient manner. I will definitely continue to call on his service as needed, and would not hesitate to recommend Keith/Pride to anyone in need. 

Business response:

Hi Liz! Thank you for your 5-star review. We're thrilled to hear Keith has always provided professional, quality service as well as many options and answers to your questions. We appreciate your recommendation and look forward to sending Keith again to your home for any plumbing needs! 

Christopher G.'s profile image
Christopher G. 
2 years ago

Really Amazing Experience We thought we needed some minor improvements to our main drain pipe and had a slow leak from a hose bib. Upon calling yesterday, Josh informed us that we would be put on a waitlist and there was no way of knowing how long that would last. Fast forward one day, Josh calls back to say that they are available! Nick A. Came out within an hour and listened to the concerns we had. Nick was able to explain the fixes needed and show us a breakdown prior to work started. Nick was polite and professional and ... read more

Business response:

Hi Christopher! We're glad our Pride Plumbing team was able to help, especially Josh, and thrilled to hear Nick was polite, professional, and thorough with your plumbing service! We appreciate your recommendation and look forward to servicing you again in the future for any plumbing needs! 

Joe H.'s profile image
2 years ago

Needed a new garbage disposal James came out and assessed our problem. He was awesome. He took the time to explain everything to us and talked through our options. He was incredibly professional and definitely made us feel comfortable with our purchase. Because of his excellent service, we would absolutely refer our friends and family to Pride Plumbing. 

Business response:

HI Joe! Thank you for your 5-star review. We're thrilled to hear James did an awesome job, explained your options, and was professional and thorough with your service. We appreciate the recommendation to your friends and family! We look forward to servicing you, your friends, and family in the future for any plumbing needs! 

Gary G.'s profile image
2 years ago

Fixed sump pump Manny came to our place to fix a sump pump, and it was a very fast and easy fix. He was very professional and super friendly - also did a home inspection and recommended great stuff. Thanks again! 

Business response:

Hi Gary! Thank you for your 5-star review! We're thrilled to hear Manny was efficient, professional, and super friendly with your service. Thank you for choosing Pride Plumbing! We look forward to servicing you again in the future should the need arise. 

Christine R.'s profile image
Christine R. 
2 years ago

Great service, friendly and professional I had a major plumbing issue that I was unaware of because my house is on a concrete slab and the plumbing is in the slab. After having Pride come out for a clogged drain a few months earlier it was suspected that I had a major issue. Sam V and Jamiee F came out to investigate and had to dig up my floor in the laundry/utility room to access the drain lines. At that time, it was discovered just how bad it was and that a lot of the plumbing needed to be replaced. They kept me informed t... read more

Business response:

Hi Christine! Thank you so much for your thorough 5-star review. We're thrilled to hear Sam and Jaimee did a great job with your repairs as well as Nick and Zach who assisted. We're glad the Pride Plumbing team made the repairs as seamless as possible, considering the work took 4 days. We appreciate your support and look forward to servicing you again in the future! 

Mara S.'s profile image
2 years ago

Great service Brandin and Kory were professional and took great care with the work they did. Brandin clearly explained the work that needed to be done and was very accommodating when it came to scheduling the job. They didnt waste any time getting started, and they cleaned everything when they were finished. There is another job that I need to schedule, and I look forward to working with them again. 

Business response:

Hi Mara! Thank you so much for your 5-star review. We're thrilled to hear Brandin and Kory were professional and were very accommodating with your service! We look forward to sending our team to your home for your future plumbing repair. 

Nathan C.'s profile image
2 years ago

Estimate for sewer pipe inspection / repair Brandin did a great job of letting us know what was likely happening with our backed-up sewer and telling us about our options for addressing it. 

Business response:

Hi Nathan! Thank you for your 5-star review! We're thrilled to hear Brandin did a great job with your plumbing repairs and provided options for addressing it. We appreciate your support and look forward to servicing you in the future for any plumbing needs! 

Dennis B.'s profile image
2 years ago

Estimate on upflush toilet Mitchel and Sam was on time, clean , very nice and professional. Ask them for a quote, and they explained everything. Thank you 

Business response:

Hi Dennis! Thank you for your 5 star review. We're thrilled to hear Mitchell and Sam were on tim, clean and professional with your service! We look forward to servicing you again in the future! 

Kate G.'s profile image
2 years ago

Excellent service Brandin Wilder provided us with excellent advice informed by his expertise, above and beyond our immediate issue. No high pressure sales tactics to increase the scope of work. Quality of work was excellent. 

Business response:

Hi Kate! Thank you so much for your 5 star review. We're thrilled to hear that Brandin went above and beyond with your plumbing service! We appreciate the support and look forward to servicing you again for any future plumbing needs! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,948 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open on Monday at 7:00 a.m.