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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,883 reviews
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Wael A.'s profile image
2 years ago

Damien and Brandin We had a great experience with Damien and Brandin from Pride Plumbing. They were knowledgeable, experienced and gave us all the information to make a good decision. 

Business response:

Hi Wael! Thank you so much for your 5 star review on our team. We are so pleased to hear that you received exceptional service from Devinn and Brandin while they were working on your plumbing repair. Thank you for choosing the Pride Plumbing team. Please reach back out to us in the future for any of your plumbing needs. 

Rosette L.'s profile image
2 years ago

Excellent service Pride responded promptly when I phoned for help. Matt came on time, put on booties, wore a mask, petted my dog, and above all repaired my problem quickly, competently, efficiently. I recommend this plumber highly.:) 

Business response:

Hi Rosette! Thank you so much for your 5 star review. We are so pleased to hear that Matt provided, quick, efficient and friendly service while working on your plumbing repair. Thank you for choosing Pride Plumbing! We look forward to sending Matt back out to your home in the future for any of your plumbing needs. 

Joel W.'s profile image
2 years ago

Great job replacing my sump pump Nick did a great job with my repair. Work was completed within 3 hours of calling for service. 

Business response:

Thank you, Joel, for your review! We are pleased to hear that Nick provided professional and efficient service while working on your sump pump repair. We would love for your next service call with us to be a 5 star rating! If there is any additional feedback you'd like to share on how we can improve our services, please give our office a call at (585) 271-7150. 

Mary Ann S.'s profile image
Mary Ann S. 
2 years ago

Outstanding service Daniel C. was friendly and very professional, He offered clear explanations and advice about the best plans for replacing my garbage disposal. He inspected my house's plumbing system very efficiently. This was the best plumbing service i have had in 30 years of living in this house! 

Business response:

Hi Mary Ann! Thank you so much for your 5 star review. We are so happy to hear that Daniel provided professional and knowledgeable service while replacing your garbage disposal. We are thrilled that you are beyond satisfied with our top-notch service and look forward to being your go-to plumber! Thank you again for your support! 

Ellen G.'s profile image
2 years ago

Great job Nick Yesterday Nick A replaced 2 toilets in my house. He explained everything and worked with your warehouse and manager so I would have 2 of the same brand & model. First when the toilets were delivered - 1 was Bone and 1 was white. After a lot of calls and I'm very happy with the solution. I really appreciated Nick taking the time to explain the differences in models. Nick said to wait 24 hours for the caulking to be dry - so I haven't been able to test out my new toilets yet. 

Business response:

Hi Ellen! Thank you so much for your 5 star review. We are so happy to hear that Nick was able to work with our team to ensure that you were beyond happy with the products and services we were going to provide you. We definitely strive for our customers to be beyond happy and are thrilled that Nick did not disappoint! Ursula is an amazing Customer Care Rep who we are very fortunate to have on our team! Thank you for the positive feedback on both Nick and Hope; we will be sure they know how much you appreciated their efforts!... read more

Barbara C.'s profile image
2 years ago

Very professional. Emergency, came out same day, set up time to do work. All was done well:-) 

Business response:

Thank you, Barbara, for your positive 5 star review. We are pleased to hear that you received professional service from our team and that we were able to schedule you the exact same day that you called! Please reach out to us again in the future for any of your plumbing needs. 

Peter M.'s profile image
2 years ago

Very happy with the work. Keith and Jamie did a great job installing a faucet and disposal in our kitchen. They are very knowledgeable and thorough. Did a complete inspection and offered suggestions. 

Business response:

Thank you so much, Peter, for your 5 star review! We are thrilled that Keith and Jaimee provided knowledgeable and thorough service while working on your kitchen faucet and disposal repair. Thank you for choosing Pride Plumbing! Please reach out to us again in the future for any of your plumbing needs. 

Robbie C.'s profile image
2 years ago

Quick with there work Great workers would recommend them to any one. Devon and Brandon did a great job. It’s nice to have people who take pride in what they do. Very pleasant 

Business response:

Hi Robbie! Thank you so much for your 5 star review. We are so happy to hear that Devinn & Brandin provided quick and efficient service while working on your plumbing repair. Thank you so much for choosing the Pride Plumbing team. Please reach out to us again in the future should the need arise. 

edward c.'s profile image
2 years ago

very pleased with the two men Not able to fix my problem as it appears I need a spectic tank service/// 

Business response:

Hi Edward! Thank you so much for writing a 5 star review on our team. Please let us know if you have any issues finding.a septic tank service in your area, we are happy to continue to help in any way possible. Thank you! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open on Monday at 7:00 a.m.