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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,963 reviews
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Carolyn G.'s profile image
2 years ago

Expertise and Service Devinn clearly explained the options for the issue we had and quickly had our toilet working. Devinn then took the time to review our other plumbing questions and later that day provided a written summary of the recommendations. We will be using Pride Plumbing for all our future plumbing needs. Thank you! 

Business response:

Hi Carolyn! Thank you for your 5 star review! We're glad to hear Devinn clearly explained your options and as thorough answering any plumbing questions. We look forward to servicing you again for any future plumbing needs! 

Donna L.'s profile image
2 years ago

Keeping Pride Plumbing in my "Call book" due to good service! Devinn and Zach came to the rescue when our water heater stopped working. Devinn gave me a full explanation of my 3 options and time to think it through. We opted for a tankless heater and these guys went to work right away. They were very professional, hard working, and kept us in the loop with how things were going. This job was big and took a whole day. They worked carefully and efficiently. Devinn made a couple changes that helped me not with just the heater b... read more

Business response:

Hi Donna! Thank you for your thorough 5 star review. We're thrilled to hear Devinn and Zach worked carefully and efficiently. Our plumbing technicians strive to exceed our customer's expectations and we're glad that to hear that this was the case with your service! We look forward to servicing you again for any future plumbing repairs! 

David B.'s profile image
2 years ago

Daniel was Pro ,Fast service , Explained what had to be done, courtesy I was very happy with Daniel’s work and workmanship. I would recommend Pride Plumbing to anyone. I had a water leak problem in the kitchen I needed service right away. Zack helped get the ball rollling. It took 1 hour for Daniel to arrive from when I requested help. Thanks for the service! 

Business response:

Hi David! Thank you so much for your 5 star review. We're glad to hear Daniel was professional, timely and courteous with your service as well as Zach who helped start the process! We appreciate the recommendation and look forward to servicing you again for any future plumbing needs! 

James F.'s profile image
2 years ago

Quick and easy! Mitchell L came by and was able to help us very quickly, understood the best way to get what we needed done and to help us save in the process. 

Business response:

Hi James! Thank you for your 5 star review. We're glad to hear Mitchell was prompt and was able to provide great service and savings for your plumbing repairs! The Pride Plumbing team looks forward to servicing you again in the future should the need arise. 

Bob P.'s profile image
2 years ago

Service was great Dave went over everything and Jamie w was also very helpful in setting up the appointment 

Business response:

Hi Bob! Thank you for your 5 star review. We're glad to hear Dave and Jamie were very helpful with your service! We hope you will reach out to us again in the future for any of your plumbing needs. 

Oreader W.'s profile image
2 years ago

Very pleased that the backage is no longer annissue The gentlemen was very courteous, professional and fid not try to up sell on additional services. I would definitely recommend. 

Business response:

Hi Oreader! We're pleased to here your plumbing issue was solved and that your service was courteous and professional. Thank you for your recommendation! If you have any feedback on how we can provide you with 5-star service, feel free to give our Pride Plumbing team a call at (585) 271-7150. 

Sharon and Joe M.'s profile image
Sharon and Joe M. 
2 years ago

Good experience Pride Plumbing was able to come out within 24 hours to fix a couple of leaks we had going on. Brandon W. seemed very knowledgeable and was very professional. I would use them again but I hope I don’t have to 😏 

Business response:

Hi Sharon and Joe! Thank you for your review. We're glad to hear Brandin was knowledgeable and professional with your service! If you have any feedback on how we can provide you with 5-star service, feel free to give our Pride Plumbing team a call at (585) 271-7150. 

Stephen P.'s profile image
2 years ago

Sam R. and Mitch L. worked diligently to redirect our storm drain to relieve the flooding issue we were having in our basement. Both Sam and Mitch were well trained. They listened to us describe our problem with patience and care. They were then able to determine a solution and explain their plan. They worked efficiently and communicated both with us and town engineers and sewer supervisors in a professional manner. The job was done well and we greatly appreciate all their hard work. 

Business response:

Hi Stephen! Thank you for your thoughtful 5 star review. We're thrilled to hear Sam and Mitch were diligent, communicative and efficient with your plumbing repairs! Thank you for supporting Pride Plumbing and we look forward to servicing you for any future plumbing needs. 

Leann C.'s profile image
2 years ago

Nick A did a great job! Nick A. did a great job! He was very professional and knowledgeable. He wasn't at all pushy. He did a great job with the whole process. We would definitely use pride plumbing again! Thanks Nick! 

Business response:

Hi Leann! Thank you for your 5 star review. We're glad to hear Nick was professional, knowledgeable and did a great job with your service! Thank you for your support and we look forward to servicing you for any future plumbing needs! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,963 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open at 7:00 a.m.