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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,883 reviews
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Karen S.'s profile image
2 years ago

karensteinberg33@gmail.com The service was very good, on time, prompt ,will use them again 

Business response:

Hi Karen! Thank you so much for your 5 star review. We are thrilled to hear that you received prompt and professional service from our Pride Plumbing team. Please reach out to us again in the future for any of your plumbing needs. 

Allen P.'s profile image
2 years ago

Great service My home was built in 1928 and over the years I have replaced my toilet alomg with the the wax seal and was taken back by the tact that the cost now in having the just the seal replaced is almost $400.00 dollars however Matthew who just did this job for me was experienced and promptly determined what needed to be done to secure the seal to the lead drain connection securely and then fixed this, so my money was well spent along with him being courteous, thorough and when I brought him scouring cleaner, rag and wa... read more

Business response:

Hi Allen! Thank you so much for leaving us a 5 star review! We are pleased to hear that Matt was able to quickly and efficiently diagnose your plumbing repair and provide a reasonable and honest option and pricing to correctly fix it. Thank you for choosing Pride Plumbing! We look forward to servicing you again in the future should the need arise. 

Sanjeev D.'s profile image
2 years ago

Great service Josh T did a great job with removal of my old dishwasher and installation of my new one. Would go to Josh and Pride again and recommend. Thanks. 

Business response:

Hi Sanjeev! Thank you so much for your 5 star review! We are so happy to hear that Josh provided exceptional service while working on your dishwasher replacement. Thank you for choosing Pride Plumbing! We look forward to servicing you again in the future should the need arise. 

Ellen H.'s profile image
2 years ago

They are all so wonderful. They are polite and respectful, helpful and accommodating. I won't use any other plumbing company!! When I called I was greeted in a friendly manner. The young woman went out of her way to accommodate my schedule and worked to fit me in as quickly as possible. Daniel C. was professional, respectful and thorough. He fixed the problem and explained everything clearly and concisely. I am very pleased with every aspect of this company. 

Business response:

Thank you so much, Ellen, for taking the time to write this 5 star review on our Pride Plumbing team! We always want to make our scheduling process as easy as possible for our customers! We're so happy that your initial phone call was a breeze and that Daniel provided top-notch service while working on your plumbing repair. Thank you again for your support. We look forward to being your go to plumber! 

Lynn D.'s profile image
2 years ago

James did an excellant job. He was very polite and curtious and I would recommend him and Pride Plumbing to anyone. 

Business response:

Thank you so much, Lynn, for your 5 star recommendation! We are so pleased to hear that James provided polite and courteous service! Thank you for choosing the Pride Plumbing team. Please reach out to us again in the future for any of your plumbing needs. 

Samantha J.'s profile image
Samantha J. 
2 years ago

Completely satisfied I called Pride on Monday for a few small projects. They came out on Tuesday. Quoted me and got the work done with-in a few hours. Matt was knowledgeable, friendly and clean. This was an overall great experience. 

Business response:

Hi Samantha! Thank you so much for your 5 star review! We are so pleased to hear that Matt was knowledgeable, friendly and clean while servicing your home. Thank you for choosing Pride Plumbing! We look forward to servicing you again in the future should the need arise. 

Tracy J.'s profile image
2 years ago

Always prompt, skilled, & amazing customer service We had a backed up kitchen sink(s) & contacted Pride Plumbing. They were able to send someone out the same day, & we’re so courteous on the phone! The fix was a bit more detailed than expected, & the job entailed more time than I think first anticipated. Both Kory & Manny were nothing but polite from start to finish of the job, & their knowledge was invaluable. We appreciated the time they spent to make sure the job was done correctly. It was a long job, & a late night for t... read more

Business response:

Hi Tracy! Thank you so much for your 5 star review! We are so pleased to hear that you received friendly customer service while scheduling your appointment and that Kory & Manny provided thorough, efficient and professional service while working on your kitchen sink repair. Thank you for calling Pride Plumbing! We look forward to servicing you again in the future should the need arise. 

Dave M.'s profile image
2 years ago

Great Experience I was really impressed with Steve and the way he diagnosed the problem with my bathroom faucet. The first thing he thought was the problem turned out to be it. Steve is truly an asset to Pride Plumbing and would ask for him in the future. Also, Ursula, who set up the appointment was great to speak to and advised me of how the appointment would be handled. 

Business response:

Hi Dave! Thank you so much for taking the time to write this 5 star recommendation on our Pride Plumbing team. We are so happy to hear that Steve provided exceptional service while working on your bathroom faucet repair, and that Ursula provided friendly and helpful service while scheduling your appointment. Please reach out to us again in the future for any of your plumbing needs. 

Scott Y.'s profile image
2 years ago

Great Service! Thank you to Nick A and Manny V for their service today! Our hot water heater stopped working last night. I called after hours and Nick was still there at 9am the next morning. Both guys were great and appreciate the service from them and the company. Thank you 

Business response:

Hi Scott! Thank you so much for your review! We are so pleased to hear that Nick and Manny provided professional service while working on your hot water heater repair. We'd love to earn 5 stars from you next time! Please feel free to call our office at 585-271-7150 if you'd like to provide us with any additional feedback. Thank you again for choosing Pride Plumbing! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open on Monday at 7:00 a.m.