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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,883 reviews
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Josh C.'s profile image
2 years ago

Daniel was great! Good quick service 

Business response:

Hi Josh! Thank you so much for your 5 star review! We are pleased to hear that Daniel provided professional and quick service. Thank you for choosing Pride Plumbing. Please reach out to us again in the future for any of your plumbing needs. 

Hamed N.'s profile image
2 years ago

Great customer service Great customer service. Steve from Pride Plumbing did a great job and was very professional. I would definitely recommend them for any plumbing needs 

Business response:

Hi Hamed! Thank you so much for your review! We are so pleased to hear that Steve provided professional service while working on your plumbing repair! Thank you for choosing Pride Plumbing. We look forward to servicing you again in the future should the need arise. 

Marcie L.'s profile image
2 years ago

Professional This is my second experience with Pride Plumbing and they have lived up to the high standards they set on my first appointment. Deviin Wingate was lovely. He was professional, friendly, and very informative. It was a time consuming job, he had to snake pipes dur to a backup issue and he was so pleasant and cleaned the basement afterwards so you would never know anything had been done. Deviin is a lovely asset to your organization. 

Business response:

Hi Marcie! Thank you so much for your review on our team! We are so happy to hear that Devinn provided professional, friendly and informative service while working on your plumbing repair. Thank you so much for choosing the Pride Plumbing team! We appreciate your support and look forward to servicing you again in the future should the need arise. 

Alyssa C.'s profile image
2 years ago

Professional, prompt, and reasonable. I had an emergency back up flooding one of my bathrooms and basement. Pride Plumbing was extremely responsive, and came within hours of me calling for service. The customer service was phenomenal from the phone call with Alyssa in the office, to Matt who came and fixed the clog in the pipes that caused the backup and flood. Alyssa was very clear and upfront about pricing and what to expect through the entire process. Matt was also very professional and clear about what to expect from the... read more

Business response:

Thank you so much, Alyssa, for your 5 star recommendation! We are so pleased to hear that you received exceptional customer service from Alyssa during your initial call and that Matt provided professional and thorough service when helping with your plumbing repair. Thank you for choosing the Pride Plumbing team! We look forward to seeing you again in the future should the need arise.🙂 

Dianne M.'s profile image
2 years ago

Excellent thorough job. Nick was here to replace our 40 year old faucet and he went above and beyond to do an excellent job. 

Business response:

Hi Dianne! Thank you so much for your 5 star recommendation! We are so pleased to hear that Nick did an amazing job replacing your faucet! Thank you for choosing Pride Plumbing. We look forward to servicing you again in the future should the need arise. 

Michael F.'s profile image
2 years ago

Estimate of plumbing repairs Devin and Jamie were very Professional, friendly, knowledgeable. We were very pleased with our 1st experience with Pride Plumbing. 

Business response:

Thank you so much, Michael, for your 5 star review! We are so pleased to hear that you had a wonderful first experience with our Pride Plumbing team. Thank you for choosing us! Please reach out to us again in the future for any of your plumbing needs. 

John B.'s profile image
2 years ago

Pride Plumbing James C. was very pleasant to work with. He was very knowledgeable and answered all of my questions during the job and after. James also took the time to discuss other plumbing concerns around the house and shared his experience with doing different jobs as well identifying other potential issues before they’re a problem . We truly appreciated his help with our plumbing issue. 

Business response:

Hi John! Thank you for writing this 5 star review on our team. We are so happy that James took the time to go over any plumbing concerns and provided professional service. Thank you for choosing the Pride Plumbing team. We look forward to servicing you again in the future should the need arise. 

Ruth Anne Q.'s profile image
Ruth Anne Q. 
2 years ago

Great service Steve Clark can twice and provided great service. Thanks. 

Business response:

Thank you so much, Ruth Anne, for your 5 star review! We are so pleased to hear that Steve provided professional service each time he was at your home. Thank you for choosing the Pride Plumbing team! Please reach out to us again in the future for any of your plumbing needs. 

Joyce / David C.'s profile image
Joyce / David C. 
2 years ago

Great job, once again! We have had James Custer three times in the past months, and we want to write a third “ excellent “ review of James and Pride Plumbing..After 55 years in our home, quite a number of plumbing items had to be fixed/ replaced... James did a wonderful job each time he came to work here.... Thank you James! We will request you whenever we need plumbing help! Have a great holiday... hope Santa is good to you this year!!! 

Business response:

Hi Joyce and David! Thank you so much for your continuous shout outs for our technician, James! We are so thrilled that you receive consistent professional service from our team! From the Pride Plumbing family to yours, we wish you a happy and healthy holiday season! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open on Monday at 7:00 a.m.