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Pride Plumbing Services, Inc
- Plumbing
- Rochester, NY
About this business
About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient.
Location details
2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent! I love Pride Plumbing! I have been using them for years and years. I trust them and that is such an important thing. Service is always perfectly done, thorough, everything‘s always cleaned up, the staff are always knowledgeable. I have no complaints. I recommend this company to anyone. Today’s special thanks goes to Samuel Valle! Samuel was courteous, respectful and explained everything clearly for me. Thank you so much again! and PS hey! I’ve never won a gift certificate, but if I have to,,I’m ready for it! Jayne... read more
Business response:
Hi Jayne! Thank you so much for your sweet review. We are so happy to hear that we continue to exceed your expectations and that your most recent service with Sam was no different! We appreciate your loyalty to our business! We couldn't do what we love without the support of our incredible customers. Hopefully one of these Monthly Customer Appreciation winners will be YOU soon!
Great jobs and very professional. Thanks for Sam your great job.
Business response:
Hi Gang! Thank you so much for your 5 star review! We are thrilled to hear you received professional service from our Senior Technician, Sam! Please reach out to us again in the future for any of your plumbing needs.
I would definitely recommend Pride Plumbing Steve was very polite and professional. He did a great job and explained what the problem was.
Business response:
Hi Joe! Thank you so much for your review! We are pleased to hear that you received polite and professional service from Steve. Pride Plumbing strives to exceed our customer's expectations. If there is anything we could have done differently to have provided you with a 5 star experience, please let us know! Please reach out to us again in the future for any of your plumbing needs.
Great Company found out my plumber had retired only when I needed service quickly. I called Pride Plumbing and was told I could have someone to my home the next day. I was told the fee to come out and give me an estimate so there would be no surprise. Steve Clark was here even a bit earlier that they said he could be here and he was wonderful. He looked at all three issues, explained what was necessary to fix and quoted the price. After giving him the go ahead, he did the work efficiently and cleaned up everything after the ... read more
Business response:
Hi Susan! Thank you so much for the 5 star review. We are thrilled to hear that we were able to step in and address your plumbing emergency right away. Steve is an amazing technician who continues to provide exceptional service to all of his customers! We're so happy he exceeded your expectations. Please reach out to us again in the future for any of your plumbing needs.
Prompt excellent service James was our technician. He was prompt, neat and cleaned up after himself, very professional. Completed the job in a timely manner.
Business response:
Hi Sara! Thanks so much for writing a 5 star review on our team! We're pleased to hear that James provided prompt, neat and professional service while working on your plumbing repair. Please reach out to us again in the future for any of your plumbing needs.
10/10 Best plumbers David, Devinn, and Manny were incredible! They went above and beyond - so polite and informative. They did a wonderful job, replaced all of the plumbing in our house and made everything look so clean and beautiful! They were also so incredibly nice to my children which was so appreciated! They kept us updated every step of the way. All of this was also for a great value too! I'm going to recommend them to everybody I can and would definitely return for any future plumbing needs. :D
Business response:
Hi Shawna! Thank you so much for writing this thoughtful review on our team! We are so happy to hear that our team went above & beyond during your plumbing service appointment. Thank you for choosing the Pride Plumbing team to trust. We appreciate you and your recommendation! We look forward to servicing you again in the future should the need arise.
Great service Repeat customer, service has always been great. Daniel C was friendly, efficient, and explained things well up front. Will be back for more business.
Business response:
Hi Rodney! Thank you so much for your 5 star review and for being a loyal customer of ours! We appreciate your support! We are so happy to hear that Daniel provided friendly and efficient service while working on your plumbing repair. We look forward to servicing you again in the future should the need arise.
Great service from David V This is the second time David has come to my house in the past 3 months. Both times he was friendly, professional, and thorough. Very knowledgeable and explained everything he did.
Business response:
Hi Steve! Thank you so much for your 5 star review! We are so happy to hear that Steve provided friendly, professional and thorough service while working on your plumbing repair. Thank you so much for choosing our team to trust. Please reach out to us again in the future for any of your plumbing needs.
I had a nasty job that I couldn’t seem to resolve. I had a connection leak in a frost-free hydrant that was in a hole 2 ft.² and 3 ½ foot deep. I attempted to fix it several times with no success. Steve arrived on time was courteous and very thorough analyzing the problem and sharing with me all of the different things he was considering and ways to fix my leak. He offered me a fair price for the job that needed to be done, did it promptly with excellent workmanship. He cleaned his work area and offered to help me in any oth... read more
Business response:
Hi Cliff! Thank you so much for writing this thoughtful review on Steve. We are so happy to hear that he provided prompt, professional and courteous service while working on your plumbing leak. Thank you for recommending us to others. We appreciate you! Please reach out to us again in the future for any of your plumbing needs.
Frequently asked questions about Pride Plumbing Services, Inc
How is Pride Plumbing Services, Inc rated?
Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews.
When is Pride Plumbing Services, Inc open?
Pride Plumbing Services, Inc is closed now. It will open on Monday at 7:00 a.m.