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Primp and Blow Phoenix Biltmore

4.7

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Location details

2131 E Camelback Rd, Suite 101, Phoenix, AZ, 85016, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.71,430 reviews
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Lisa G.'s profile image
Lisa G. 
rating
11 years ago

I came in before a girlfriend's birthday party and night out for a blow out and make up application. The stylist was very friendly and asked what I wanted done to my hair and we agreed on loose curls. She finger tossed it while drying and curled and then pinned the curls. We then went over to do makeup, and I told her I wanted a natural but dressed up look. I even showed her a picture. I told her I wanted natural lashes added, as well. When she finished, my eyes looked way too dark for the natural look I wanted, and the las... read more

Business response:

Hi Lisa, Thank you so much for your valuable feedback. It is always good to hear the good as well as the not so good. I am sorry you do not feel you had a great experience at Primp and Blow. We pride ourselves on our over the top customer service, and it seems we may have fallen short here. I hate hearing that you had to go to another store to have your makeup re-done and felt you needed to tame your hair. This is very embarrassing, and I hope you will accept my sincere apology. You clearly didn't get what you paid for, ... read more

Simi S.'s profile image
Simi S. 
rating
11 years ago

Went here for a blowout today for the first time and couldn't be happier. The service and the quality of the job was beautiful. I have no idea how i was out in less than 40 minutes...as promised. I will definitely be back. Thank you Primp and Blow! 

Business response:

Hi Simi, Thank you for the five stars! I am so happy to hear you enjoyed your first visit to Primp & Blow. We look forward to having you back again soon! Sincerely, Sarah Director of Marketing & Customer Relations Manager 

Sonia S.'s profile image
Sonia S. 
rating
11 years ago

I went into this store to look at a certain brand of hair products. I was very pleasantly surprised by the service I received from one of the managers/associates. She was pleasant, friendly, professional, knowledgeable and most of all helpful. I have short hair and style my own. But, I will definitely be back to buy hair products from this particular location. Great job Team! Keep it up! Location is ideal and convenient. Camelback rd, near Biltmore Fashion Park. You're in and out! No hassle, just great products and service! ... read more

Kelly R.'s profile image
Kelly R. 
rating
12 years ago

The facials with Linda are the best! I've been seeing her for a few years and my skin's never looked better. She's a perfectionist and I love that about her! Linda knows a ton about skincare, products, and treatments and I trust her recommendations for my skin. I ask her to give me "a glow" and she always delivers! She also does a great job with my eye lash tint. 

Business response:

Hi Kelly, Thank you so much for the rave review! You're right, Linda is very knowledgable and great at what she does. We are thankful to have her as apart of the Primp & Blow team! We hope to have you back again soon for more pampering. Thank you, Sarah Primp & Blow Director of Marketing & Customer Relations Manager 

Betsy C.'s profile image
Betsy C. 
rating
12 years ago

I am so happy I found this place. When I moved from Tucson to Phoenix I was on the hunt for the best eyelash technician. I kept driving back to Tucson to get my lashes filled. I tried many places in Phoenix, but with no satisfactory results. After seeing Kia I will never go anywhere else. The staff was welcoming and the place is beautiful and clean. Kia is really good at what she does and I will be recommending her to all my friends. There prices are reasonable as well! So happy I stumbled upon Primp and Blow! 

Danielle H.'s profile image
Danielle H. 
rating
12 years ago

On Wednesday I was wanting to have my hair straight for the holiday weekend! I was in the Biltmore area and knew there was a blow dry bar on Camelback. I had never been to Primp and Blow. I usually do another place...one that has an app. I went online and was going to book an appointment. I was excited to see it was only $35! I was skeptical to book it online because you had to enter CC number and at that point I was unsure when exactly I would be leaving work. I decided to do a drive by anyways when I left work...front park... read more

Kimberly C.'s profile image
Kimberly C. 
rating
12 years ago

I have been to Primp and Blow for three separate occasions, and I would recommend this place! I first tried P&B for a normal blowout and was so pleased with the results. They made my hair voluminous, shiny with a little bit of body that was perfect for my engagement photos. My friend got married soon after that and she booked through P&B (at Waterfront). All of her bridesmaids got their hair and makeup done there. I enjoyed the experience, but I think that as a bridesmaid it's kind of a bummer because you don't do a trial be... read more

Katie S.'s profile image
Katie S. 
rating
12 years ago

This place is really great! I went here to get my hair and makeup done for my college graduation. Not only did my hair look amazing with the cap on, but my makeup stayed perfect from 11:00 am to 11:00 pm!! I never once had to re-apply lipstick. Everyone kept telling me how beautiful I looked and I give Primp and Blow all the credit! Thank you so much for making me look beautiful on my special day. I'll definitely return to try out the "blow out" for a more glamorous hair day ;) 

Business response:

Hi Katie, Thank you for the five star review! I love hearing your hair and makeup lasted all day, especially on a day as important as your graduation. So happy to hear about your great experience. Please come see us again soon! Thank you, Sarah Primp & Blow Director of Marketing and Customer Relations Manager 

Caryn D.'s profile image
Caryn D. 
rating
12 years ago

The Worst!!!!! So unprofessional. Made 3 appointments for blow dries, got there they screwed up did not have our appointments. Never apologized or offered us anything accept to go to their other salon. Had no transportation or time to go. Would NEVER go back, everyone including manager was nothing short of rude and unaccommodating. Please stay away from this place, was there a few days before and staff is slow and always late. Do yourself a big favor and go to blow dry bar!!!!! 

Business response:

Hi Caryn, Thank you for your valuable feedback. It is always good to hear the good as well as the not so good. I am sorry you do not feel you had a great experience at Primp & Blow. Our number one goal is 100% customer satisfaction and it seems we have fallen short here. The way you were treated is unacceptable and I really can't apologize enough. I'd love the opportunity to make it up to you and get it right this time. If you are willing to give us another shot, please contact me directly at sarah.schmidt@primpandblow.co... read more

Frequently asked questions about Primp and Blow Phoenix Biltmore

How is Primp and Blow Phoenix Biltmore rated?

Primp and Blow Phoenix Biltmore has a 4.7 star rating with 1,430 reviews. 

When is Primp and Blow Phoenix Biltmore open?

Primp and Blow Phoenix Biltmore is closed now. It will open tomorrow at 7:00 a.m.