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Primp and Blow Phoenix Biltmore
- Hair Salons
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd, Suite 101, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I wish I could give negative stars- the receptionist on the phone was so rude I would rather throw my money away than to give it to these people. If they have good stylists they should work on hiring decent people to answer the phone. Good luck getting business. :(
Business response:
Dear Lauren, I would love to discuss this with you and make things right. Please email me directly at sarah.schmidt@primpandblow.com Sincerely, Sarah Schmidt Primp & Blow Director of Marketing and Customer Relations Manager
Went in with a picture of a style I wanted done when I booked the appointment and was told it would be no problem to do, so I made an appointment for a later time. When I went to get the style done, it was for a ball, I brought in the same picture and was told it could be done. Then the stylist said she was experimenting with a different technique to give me what I wanted. Then proceeded to tell me normally my hair would have needed to be went in order for it to set properly (i was getting a loose finger wave, and I have a l... read more
Business response:
Hi Brandi, Thank you for taking the time to reach out and give us this feedback. I'm so sorry to hear your recent experience didn't live up to your expectations. You should never have to go home and re-do your hair, and for that I apologize. We put a lot of energy into recruiting the most talented stylists to join the Primp & Blow team and I feel terrible that wasn't evident. I assure you I will look into this to make sure all of our stylists are trained and up to par, not only on our signature services, but specialty style... read more
I purchased a Groupon and was very pleased with this experience! The manager gives a VERY aggressive scalp massage and Delia styled my hair beautifully. The BEST part...my hair was light, bouncy, silky and stayed pretty for 3 days!!!!
Business response:
Nancy, Thank you for the five-star review! I am so happy you enjoyed your scalp massage and left feeling beautiful. It is great to hear your blowout lasted 3 days! Please come back and see us again soon! Thank you, Sarah Schmidt Primp & Blow Director of Marketing and Customer Relations Manager
I had The Dreamcatcher extensions put in my hair by Stephanie, today..She did an amazing job. I have had other hair extensions before, and these are so lightweight and blend amazingly well. Stephanie is great at what she does, and you can tell she is passionate about her job. I'm looking forward to trying new things with my new length. I highly reccomend Primp and Blow..Thanks, Stephanie!
Business response:
Hi Andrea, Thank you for the five-star review and shout out to Stephanie! I am so excited to hear you are loving your Dream Catcher extensions. I hope they provide you with the volume and length you were looking for. They really are the best quality hair extensions in the world. We look forward to having you in one of our salons again soon! Thank you, Sarah Primp & Blow Director of Marketing and Customer Relations Manager
I am so incredibly pleased with my service. I'm biracial (black & white) and have a LOT of hair. Often, when I walk into a salon, there is palpable apprehension about tackling my mane, but Delia didn't bat an eye. On top of the fact that she didn't make me & my curls feel like a lost cause, she seriously delivered. My hair has never looked so good after a blowout. I received a barrage of compliments and with the help of a little dry shampoo & some flat iron touch-ups at home, the style lasted 5 days! I'll definitely be back ... read more
Business response:
Hi Tara, Thank you so much for coming in! I love that you had such an awesome experience, and Delia hooked you up with a blow out that had everyone in awe! I'm even happier to hear your blow out lasted 5 days! Thanks for spreading the word about Primp and Blow. Can't wait to have you back in! Sarah Schmidt Primp and Blow Director of Marketing & Customer Relations Manager
Amazing experience!! This was my first time to try a dry bar and I was nervous. It ended up being a great experience. Tarran was great! My hair has never looked so good!
Business response:
Alyssa, Thanks for giving our Phoenix location a 5 star review! I can't tell you how thrilled I am to hear that you enjoyed your first experience at Primp and Blow. Hope to see you back in our salon again soon! Sarah Schmidt Primp and Blow Director of Marketing & Customer Relations Manager
Primp and dry on camelback had consistently great service. I highly recommend this location
Business response:
Hi Kristin, We can't wait to have you back. So glad you enjoyed your time at Primp and Blow! Thanks for the great feedback! Sarah Schmidt Primp and Blow Director of Marketing & Customer Relations Manager
I ;have been a member for several years and cant say enough positive about my experiences! Began at the Scottsdale location and due to convenience now go to the Phoenix location. I am extremely fussy and have had horrible experiences finding stylist that could smooth my thick, curly, unruly hair UNTIL I FOUND PRIMP AND BLOW!! I GO WEEKLY AND SOMETIMES MORE OFTEN! Bailey, Jenna, Vannessa, Deliah, Kevin....all do a great job! Trust that any stylist has been well trained and you will leave feeling BEAUTIFUL!! Would have given m... read more
Business response:
Hi Kim, I am so happy to hear you are a member with us at Primp & Blow-- it is addicting, isn't it! Thank you for the five stars and a shout out to a few of our talented stylists at our Phoenix location. We look forward to seeing you again soon! Thank you, Sarah Primp & Blow Director of Marketing and Customer Relations Manager
Starting coming here last week for the first time and had an appt with Delia. She was amazing. My hair was smooth and full after my blow put and it lasted for 3 days! Totally recommend the package where you buy monthly blow outs.
Business response:
Hi Shannon, We can't wait to have you back. So glad you enjoyed your time at Primp & Blow with Delia! Thanks for the great feedback! Sarah Schmidt Primp and Blow Director of Marketing & Customer Relations Manager
Frequently asked questions about Primp and Blow Phoenix Biltmore
How is Primp and Blow Phoenix Biltmore rated?
Primp and Blow Phoenix Biltmore has a 4.7 star rating with 1,430 reviews.
When is Primp and Blow Phoenix Biltmore open?
Primp and Blow Phoenix Biltmore is closed now. It will open tomorrow at 7:00 a.m.