Progress Residential

Klaus N. 

on Birdeye

4 years ago

Don't Rent with this company ! wont give back your deposit they ripe you off !!! 

Nicole C. 

on Birdeye

4 years ago

**DO NOT RENT FROM THIS COMPANY *** 1) They NEVER have their shit together! 2) They will change you random amounts of money and not tell you what it's for 3) By the grace of God you actually get someone on the phone they will transfer you 5 times before you get where you need to be but you will spend 30 min on hold in between each transfer 6)1 out 5 CS reps you speak to are actually nice everyone else is rude, cuts you off or is just pissed off that you called in and made them do qorm * * SAVE YOUR TIME, MONEY AND AGGRAVAT... read more

Audrey C. 

on Birdeye

5 years ago

This company is SCAMMING unsuspecting ppl, by taking 'nonrefundable' application fees from hundreds of thousands of ppl. KNOWING that they are NEVER gonna rent you anywhere. And after taking $50 for EACH person over 18, within 2-3 hours, they send you an email telling you that you are denied. And why are you denied? For OUTDATED MINOR traffic citation....SCAM DON'T give them your MONEY because they (like a lot of companies who PAY BBB for good ratings, YES, the BBB is PAID by companies to get GOOD RATINGS) have the BBB in th... read more

Rodnisha J. 

on Birdeye

5 years ago

I tried renting from this company, because I work for a small company they would not accept my paycheck stubs, they didn't bother to look the company up with a provided government EIN, phone number nor address. I've reached out a number of times in regards to the return of my holding fee and received no response. Crazy thing is they had put the property back on the market before officially denying me. I guess the reviews are as read..... money hungry and untrustworthy. Needless to say they do NOT support small businesses! 

Simone W. 

on Birdeye

5 years ago

Honestly and truly, progress rental is absolute shit when it comes to customers. We moved into a location with a significant ant problem and broken appliances. Progress tried to charge us, and then completely ignored us once we fought the charges and brought them new complaints. I get it, there's a pandemic, but there cannot be that many people with service emergencies that would cause our requests to be ignored for 3 months. They showed up with our new microwave in pieces. Like, how??? I honestly love the house and hate the... read more

Curtis W. 

on Birdeye

5 years ago

No response from management. I've been without air conditioning for 4 days, there is a 3 hour response policy in the lease agreement for emergencies, AC in Florida is considered an emergency. I have an infant, that is 6 days old and still no response regarding this issue. Horrible customer service, even worse is their lack of respectful basic human rights! I'm going to have to fix the AC myself and then withhold the repair cost from Rent. 

Israel H. 

on Birdeye

6 years ago

Worst place ever don’t rent from them . Double billing utilities, don’t have your back on HOA harassing, slow maintenance response. There is a FACEBOOK page of pissed of residents from this company progress residents look it up before you choose . Plus look a better Business bureau report on them . If not don’t act surprised we you have a terrible experience. 

Courtney G. 

on Birdeye

7 years ago

I have never dealt with a more pathetic, incompetent, unprofessional organization in my entire adult life. I cannot fathom the reason that this company is still in business if they treat all of their customers the way we have been treated. I could literally write a book about all of the occasions Progress has failed me as a company after dealing with them for the past year and a half. I really do not want to list all of the problems and headache this company has caused me but I can say that between my roommate and I we have ... read more

emmanuel v. 

on Birdeye

7 years ago

Progress Residential is a good company but the accountant for the Riverview market Veronique is VERY unprofessional. She discussed our rental payments and talked about my spouse to me in her office in an open area and never onced cared about our privacy. We filed a complaint but have not received a response as of yet, but the company itself always repairs and answers maintenance concerns timely. The pool service they use sucks but that is a third party vendor.