Pure Paws Veterinary Care of Hell's Kitchen

Alisha K. 

on Yelp

7 years ago

Let me first start with my great experience the first time I came here two weeks ago. We just moved here from San Diego, CA and I was so excited to have a vet right around the corner from my apartment. Stephanie, the vet, and her tech were amazing. Stephanie taught me all I needed to know about getting my mini husky up to date with all of these new NYC shots he needed. Stephanie told me to come back in a couple weeks, no appointment necessary, for a quick booster shot for Leptospirosis. She said it would be quick and easy, i... read more

Darein B. 

on Yelp

7 years ago

This Vet service is run by pretty decent trained vets and their assistants but unfortunately (and severely) handicapped by their careless and pretty much useless administrative, front desk staff. In my past few experiences with them. They have: 1) issued wrong medication 2) issued wrong dosage of the correct mediation 3) unable to take reservations when there were obviously open slots on their website (puts you on hold for 5 minutes) 4) calls you occasionally regarding another customers' pets - potential privacy issues ... read more

C .. 

on Yelp

7 years ago

Plus: appointments can be available last minute and the accept Apple Pay. Close to home. Minuses: Too expensive for what it is. Brought my dog in for standard shots and the costs reached nearly $600+. Yes, $600+ for standard dog shots. They also don't quote you real numbers on the phone because the staff at the desk have no idea. At least they give you plan A and B once you wrap with the vet. Prices are given to you by the tech in the room--one is the "cheaper option" and the other is the "premium" which has all of the bel... read more

Mike C. 

on Yelp

7 years ago

Incredibly disorganized staff that makes it very difficult to get the proper care in a proper time for our dog. Appointments were consistently on their books for the wrong procedures (to the point where we showed up and were told that our dog would be having a totally different procedure than was scheduled and then being sent home after we corrected them). Times for appointments were wrong on several occasions causing missed work for us and delays for our dog. It's a shame because the actual doctors seem quite nice and helpf... read more

T J. 

on Yelp

7 years ago

If I were you, I wouldn't trust my pet with this clinic. For my appointment, they took my dog away (to the basement) where you aren't in the room for checkup or treatment. Then, a vet technician comes out to tell you what they did, but is clearly uninformed and couldn't answer our questions (actually, they did, but with the wrong information). We had to demand to see the veterinarian (for which we waited for after two other appointments). There's plenty of other great vets in the neighborhood. 

Christine F. 

on Yelp

8 years ago

My employee's 20 year old cat had a number of seizures, probably strokes, over the weekend. Her quality of life has been rather low over the previous months: not eating, cleaning herself & potty problems. Now she can no longer walk after the strokes, so the decision was made to put her down. Since she did not have a vet nor could afford the service, I stepped in to help. This vet is two blocks from our apartments so it seemed a logical choice. I left a message detailing our situation on Sun. They open Monday at 7am. ... read more

Jeffrey R. 

on Yelp

8 years ago

Went there because dog had broken leg. They put wrong splint on and dog went from not so serious injury to requiring surgery two weeks later. Have all the proof anyone needs to see for yourself. Steer clear. They are only in it for the money. 

H G. 

on Yelp

8 years ago

The vet was recommended to me & despite living downtown with my new pup, I had absolutely no issue traveling to them. I had just gotten my pup @ 8 weeks & she tested positive for giardia. I realize giardia can be very challenging to treat. My pup ended up testing positive for giardia FOUR TIMES IN A ROW!!! The treatment consisted of Panacure & Flagyl & there were various combinations tried with stopping & continuing, etc. I followed the protocol to a "T" because I'm that meticulous. At fourth time in a row of testing ... read more

Faith C. 

on Yelp

9 years ago

Okay....I'd like to find a more attentive place. We feel Pure Paws is extremely expensive. They recommend hundreds of dollars worth of test and our pets results have always been extremely healthy nothing wrong (thank Goodness!) But a thousand dollars later you kinda feel you've been swindled/bamboozled$! We've experienced much better care in the past from other veterinarians. I wouldn't recommend Pure Paws if your pet has a chronic condition. Besides being expensive, I feel the care isn't top notch!