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Rehab Medical
- Medical Supplies
- Indianapolis, IN
About this business
Location details
3750 Priority Way S Drive, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Company very professional and easy to work with. Great customer servive
Business response:
Dear Ms. L***, It is our pleasure to serve you and strive for customer satisfaction. Our Mission is to Improve Lives. We thank you for taking the time out to give us a positive review.
You guys and girls are great!!! The Machine is great It's fast, it goes all over the yard , it's just what i needed after 2 years in a manual wheelchair, your field worker was great in helping me learn the operation of this High tech machine, Thank You All At Rehab Medical, Sincerely ********* P*****
I have nothing but great things to say about every person that works for rehab medical they are very polite and work hard to find out exactly what you need and get back with you fast
Business response:
Thanks for your review. Your business is greatly valued at Rehab Medical. We are 100% committed to creating positive customer experiences and improving our customers lives! Your feedback is greatly valued.
Rehab Medical in Indianapolis did a good job obtaining Medicare approval for my mother's power wheelchair. We were so relieved. The new model power wheelchair arrived. It was so new that RM had to order a speed regulating tool to decrease the driving speed. It was 2 or 3 months before they were back out to lower the speed.
Business response:
Thanks for your review *******. It is our pleasure to serve you. Thanks for choosing Rehab Medical.
I have had this chair 6 months. Pieces have chipped off of one arm. Yes, I hit something, but it isn't capable of stopping immediately. It does one final jerk before stopping. My controller came loose. I reattached it the best I could and drove around that way for 6 days while waiting for repair. It even fell on the floor once. The lift mechanism broke and had to be replaced. The first scheduled repair, no one showed up. No call either. When I called to reschedule, the next available appointment was 6 days out. I drove aroun... read more
(HELP) I received an new chair August of 2022.. my chair been damaged since I got it.. the chair consider as a hazard not safe.. the past 4 years my chair been damaged because it was assemble wrong when put together.. Rehab medical has charged my insurance company thousands of dollars for parts and labor repeatedly. my doctors even requested for a new chair left complaints monthly basis.. even the **** has came over 20 times to fixed my chair but each times they never could.. so every month they keep ordering parts for my ch... read more
Business response:
Thanks for your feedback. We do apologize for the delay. A ticket is in process to repair your equipment. We are working diligently to repair your equipment. We are awaiting insurance approval. I will reach out shortly with an update. Thanks.
I have been dealing with Rehab Medical for a month and a half to obtain a new wheelchair. My current chair was causing pressure sores as it was inadequate for me. I was promised the correct chair height, correct seat type (vinyl), and solid arms on the chair. I repeatedly asked for specs/details on the chair while they were "working on getting the proper chair". I was told on different occasions that it was no problem and being taken care of. The chair was finally delivered and guess what???!!! The only correct thing was the... read more
Business response:
Thanks for your feedback. We do apologize for the service issues. A voicemail has been left for you to get these issues resolved as quickly as possible. I am showing that you have been scheduled with our technician to resolve all issues. At Rehab Medical we are committed to resolving all issues in a timely manner. Thanks.
I have been dealing with Rehab Medical for a month and a half to obtain a new wheelchair. My current chair was causing pressure sores as it was inadequate for me. I was promised the correct chair height, correct seat type (vinyl), and solid arms on the chair. I repeatedly asked for specs/details on the chair while they were "working on getting the proper chair". I was told on different occasions that it was no problem and being taken care of. The chair was finally delivered and guess what???!!! The only correct thing was the... read more
Business response:
Thanks for your feedback. We do apologize for the service issues. A voicemail has been left for you to get these issues resolved as quickly as possible. I am showing that you have been scheduled with our technician to resolve all issues. At Rehab Medical we are committed to resolving all issues in a timely manner. Thanks.
They never did come and measure me for my wheelchair but they went ahead and ordered it without measuring me and got the wheelchair it was all wrong it's supposed to have a soft cushion and thoracic support and the technician that brought it never did just arm rest or the footrest I still can't use it because the location is wrong cuz I can't sit for very long time and our friend told us about this company they did her the same thing they said if you're not over 400 pounds he will not come out and measure you she see what **... read more
Frequently asked questions about Rehab Medical
How is Rehab Medical rated?
Rehab Medical has a 3.4 star rating with 500 reviews.
When is Rehab Medical open?
Rehab Medical is open now. It will close at 4:30 p.m.