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Rehab Medical
- Medical Supplies
- Indianapolis, IN
About this business
Location details
3750 Priority Way S Drive, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGood equipment provided. It moves very with much agility.
RecommendedEveryone was great! They even rushed the order for us so my husband could make it to his daughter’s graduation. Thank you so much!!
Business response:
Thanks Dee Dee! We appreciate the kind words and are so glad to hear your husband made it to your daughter's graduation. Best of luck to her on her future endeavors!
RecommendedYes I have mobility problems want to help others
Business response:
Thanks Jean! We appreciate your help to spread the word about our life-changing equipment. Let us know if there is anything we can help you with. Cheers!
RecommendedRehab Medical is a company that always puts its customers first. They have a large team of specialists whose sole purpose is to guide customers through the frustrating insurance process and help get them their medical equipment as quickly as possible. Can't recommend enough!
Business response:
Thanks for the review!
Very slow in resolving issues. Don’t return calls promptly if at all. Poor communication. More interested in completing sale than in customer satisfaction Still waiting for results
Business response:
Hi Karen Kieffer. We apologize for our delay in getting back to you. This certainly isn't the level of service we aspire to provide our customers. Please feel free to reach out directly to Kevin, our Customer Experience Specialist, at 317-813-4212 to see how we can help resolve any equipment issues you may be having.
wouldn't recommend them at boyfriends chair is still broke they just now order the part when they knew for a month he needs this chair but now its broke got told take 3-5 days to order it when it should of been order a month ago try saying the dr hadn't filled out the papers lol. shouldn't have to call about when its coming for parts 2 times had to do that . they don't call the day before they come to make sure he don't have any appointments or dialysis.The call the day of when they have been told to call the day before.
had electric chair brought to my home. I could not get into it. the chair was to high. they had put the wrong armrest on it. and the leg rest were to short. in short the measurements were wrong. it's been almost 3 weeks and still can't use the chair.
Business response:
Thank you for providing your feedback and letting us know about this issue, Betsy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with Kevin, our customer experience specialist, at 317-813-4212 and we'd be happy to get this fixed ASAP.
try calling back a client might help! three months after receiving a "custom" wheelchair it still hasn't been made to fit... I would not recommend them to an enemy!
Business response:
Thank you for providing your feedback and letting us know about this issue, Mark. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with Kevin, our customer experience specialist, at 317-813-4212 and we'd be happy to help you out.
From the start iv had nothing but a horrible experience with this company. maybe it’s just my location (Cincinnati)but it’s still their company. First they got the color of my chair wrong and then said they weren’t gonna change it even though they acknowledged that they had it wrong then dropped it off without fitting me for it so I couldn’t even use it for weeks and now my chair which is only a year old is dangerously stopping on it’s own and has been doing it for some time now and makes a loud squeaking noise. Every techni... read more
Business response:
Hi Spence. We're sorry to hear you had a disappointing experience with us. This certainly isn't the level of service we aspire to provide our customers. Please feel free to reach out directly to Kevin, our Customer Experience Specialist, at 317-813-4212 to see how we can help resolve any issues you may be having as soon as possible.
Frequently asked questions about Rehab Medical
How is Rehab Medical rated?
Rehab Medical has a 3.4 star rating with 470 reviews.
When is Rehab Medical open?
Rehab Medical is open now. It will close at 4:30 p.m.