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Rehab Medical
- Medical Supplies
- Indianapolis, IN
About this business
Location details
3750 Priority Way S Drive, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat experience, Dylan/Dillon (spelling sorry) was very helpful. Powered chair is getting a workout.
RecommendedOrdered a motorized wheelchair, right at the beginning of the pandemic and after much ado with medicate finally received it Oct 5th. Wheelchair is working fine and would highly recommend for other purchases. I was working with Kyle Clark and he kept me abreast everything going on.
Business response:
Thank you so much for your positive feedback, Jack. We really appreciate you taking the time out to share your experience with us and are so happy to hear you are enjoying the new chair!
I don't recommend Rehab Medical. They sent me a wheelchair that was too wide and too low. It felt like it was made for a different person. It has been 6 weeks and multiple phone calls and I still don't have a w/c I can use. The sales person rarely answers my calls. Today (6 weeks later) a man came down from Indy. He looked at the chair and said I needed a different chair! Hello! I have been saying this for the past 6 weeks!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Sheri. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with Kevin, our customer experience specialist, at 317-813-4212 and we'd be happy to help you out.
RecommendedDamian Chestnut is an amazing and caring Rehab technician that puts the patients needs as top priority. I highly recommend him.
Business response:
Thanks so much for the great feedback Azra! We think Damian is pretty amazing too. We'll be sure to let him know to keep up the great work.
RecommendedThey were very polite and courteous. They helped me to get an electric wheelchair that I needed.
Business response:
Thank you for the positive feedback Ella! We're glad to hear our team was able to help!
RecommendedSales people were very kind. Customer service is great and the repair people are very nice.
Business response:
Thanks Pam! We're happy to hear you had a pleasant experience working with our awesome team.
Recommendedthey really work hard of taking care of what your needs. they are courteous, knowledgeable, and professional. they have such nice people working with them. I have a very high-quality wheelchair now. it is great and I have to go to a doctor. enlarged right onto the bus with ease.
Business response:
Thank you so much for your glowing review, Barbara. We really appreciate you taking the time out to share your experience with us and are so happy to hear you are enjoying the new chair!
Boy if you get this company to order you a power chair because you’re disabled don’t count on them to be getting in a hurry to get it repaired I’ve been waiting for 30 days already just to get my power chair repaired I don’t know what in the world takes so long but this is absolutely ridiculous... It seems like it was a better company when it was mobility specialist of Winter Haven FL ... getting very Mad 😡 if things really take this long I need to have loaner chairs or something like that you could use while you are wait... read more
Business response:
Hi Thomas. We are so sorry to hear about the delays you've experienced trying to get your wheelchair serviced. This certainly isn't the level of service we aspire to provide our customers. Please get in touch with Kevin, our customer experience specialist, at 317-813-4212 and he'll be happy to take care of this issue as soon as possible!
RecommendedSuper thanks to the great staff at Rehab Medical for helping me get a brand new custom chair that I can actually use. Tyler and Troy were amazing throughout the process and I just had to show up for my measurements! The whole process from start to finish was less than six weeks and I now have a great new chair that I can chase my children around in! Thanks for helping me get back a huge portion of my independence that was lacking previously! :) It means so much to my family and I.
Business response:
Thank you so much for your glowing review, Sarah. We really appreciate you taking the time out to share your experience with us and are so happy to hear you are enjoying the new chair! We'll be sure to share your feedback with Tyler and Troy!
Frequently asked questions about Rehab Medical
How is Rehab Medical rated?
Rehab Medical has a 3.4 star rating with 470 reviews.
When is Rehab Medical open?
Rehab Medical is closed now. It will open at 8:00 a.m.