Rehab Medical of Atlanta, Inc. (North)

3.4

Medical Supplies
Atlanta, GA

About this business

Consumer Goods Medical Supplies

Location details

2700 Northeast Expy, #800, Atlanta, GA, 30345, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 4:30 p.m.
Tue	8:00 a.m. to 4:30 p.m.
Wed	8:00 a.m. to 4:30 p.m.
Thu	8:00 a.m. to 4:30 p.m.
Fri	8:00 a.m. to 4:30 p.m.
Sat	Closed
Sun	Closed

3.4209 reviews

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Dan M

5 years ago

Takes advantage of old people. My stepmom with Alzheimer's had a wheelchair that the cushion was slipping down. $2500 for a new wheelchair later... My dad fell on his and slightly bend the bar to the wheel brake. A simple adjustment would fix it. I get a call that they were replacing his wheelchair with a $3000 chair! When I told him he hit the ceiling. They made it sound like it was free to him. Any other wheelchair company has all the prices for the chairs online. Not this company. Not a single price because they know they... read more

Business response:

Dear Customer, At Rehab Medical we are 100% Committed to our Customer's Satisfaction with their mobility equipment. It is our mission to improve our customer's lives. We take our mission very seriously. Our customer experience specialist has reached out to you to resolve any concerns. Please contact our customer experience specialist for assistance at 317-813-****. Thanks

Rick S

5 years ago

We received a wheelchair from Rehab Medical for my disabled girlfriend, and it's been great. However, that's where the great stops. We have repeatedly reached out since December 2019 to try and get another foot rest now that my girlfriend has her prosthesis. We have not heard anything but "I don't know why you're still waiting" in months, and now, phone calls aren't even being returned. I am about to look into working with an entirely different company based on this. A pleasant experience has quickly soured. I have had to pa... read more

Rana H

5 years ago

If you wanted treated well don't use them. If you are over weight don't use them. My chair was not right from the beginning. The first person did his best and I was happy. But trying to get the chair right never happened. Now I am stuck with a chair that is trash. Insurance paid alot of money. If they knew they could not get me the right safe chair they should have said we can't do it. The last two people that cane out need a class in compassion.

Business response:

Dear Customer, We do apologize for your negative experience. At Rehab Medical we are committed to resolving all customer issues in a timely manner. Please call our Customer Experience Contact, Kevin at ************ to resolve your issue in a timely manner. Thanks.

Mark R.

5 years ago

It’s been over one year trying to get my handicapped daughter chair right. The worst service ever.

Business response:

Dear Customer, We do apologize for your negative experience. At Rehab Medical we are committed to resolving all customer issues in a timely manner. Please call our Customer Experience Contact, Kevin at 317-813-4212 to resolve your issue in a timely manner. Thanks.