Rehab Medical of Atlanta, Inc. (North)

Kimberly H 

on BBB

a year ago

This was a really bad experience. They measured my mother wrong and gave her an interim loaner that they billed as her permanent wheelchair. It did not have any foot rests. When I called, I had to call multiple times to get someone to help me and kept getting the run around. They sent someone out to get her measurements again and they measured wrong again. When they delivered the final wheelchair, it was too short like it was for a child, they did not adjust it for her and it was very uncomfortable for her. This is the worst... read more

Timothy G 

on BBB

a year ago

I have had a terrible experience with this company.. They simply do not care about their customers. In the past 10 months, my chair has broke a total of 4 times. This is a lot considering that this is supposed to be a brand new chair, and the industry standard, as I was told by their assistive technology professional. I chose at the recommendation of the assisted technology professional A Q6 edge HD pride, quantum. I am a big guy. and needed a heavy duty chair. My doctor told me that I need to offset pressure. about every ho... read more

Nicole R 

on BBB

a year ago

My son has special needs and required a gait trainer to help support his early walking. Rehab Medical came out to take his measurements, and then we heard nothing from them. I assumed it was because they were making his device, but this was another reminder that you should never just assume. They took his measurements for the trainer in October, and my sons pediatrician didnt receive the paperwork to sign off on the device (the FIRST step in the process) until December, when I reached out to Rehab Medical directly for a prog... read more

devika r 

on BBB

a year ago

My mother received a custom manual wheelchair from rehab medical. An ATP came out did measurements and they delivered the chair. My mom was having back issues and went to physical therapy. The PT found that the arm rests were too high, her feet couldnt touch the floor, back rest not suitable for her.I contacted rehab medical and an ATP came out he changed the back rests, arm rests, lowered the seat and changed the wheels. The foot rests do not work now since the seat was lowered. He told me to just live with the chair as is.... read more

Tony M 

on BBB

a year ago

STAY AS FAR AWAY AS POSSIBLE!!! I am paralyzed from the waist down and in need of a new wheelchair. One of my doctors suggested I try Rehab Medical! That has been one of the greatest mistakes I ever made. Purchased a wheelchair from Rehab Medical. They sent a tech out to get the measurements for the chair that I would be using. An order was placed, and it took almost a month before the chair was delivered. When the chair finally came in, it needed to be adjusted 2 on each side because it was rubbing. The same guy who took th... read more

Thomas A 

on BBB

a year ago

Rehab Medical sold me a used power chair and said it was brand new. It has broken down every week and they refuse to work on it anymore. Parts are not made for it anymore. It was repaired over 20 times in 6 months. Hunk of junk. 

Reita M 

on BBB

a year ago

Rehab Medical, *** should be under investigation by the ****************** due to ******** and Medicate fraud, as well as the endangerment of life and safety to it's clients. In January of 2023, I received a sorry chair from this company looked good but a piece of garbage. I told the tech that delivered that chair it was not going to work for **** had to back down my hall way almost falling down the stairs do to the fact that the chair would not turn into any of my rooms nor allow me to safely get to my bathroom. 10 times te... read more

Scott E 

on BBB

a year ago

Recently purchased a power wheelchair from Rehab Medical. We were told it was custom made for my wife, but this was a lie. We received a standard Merits P325 ****************** Chair. We paid $3684 for the chair. I found the same chair online for $3000. We were also told that ******** had paid 70% of the cost which would make the price $12280. We never received an invoice. I was overwhelmed on what to do and waited 4 months before contacting Rehab Medical. My wife used the chair once for about 15 minutes so it is still brand... read more

Chris F 

on BBB

2 years ago

The most friendly and knowledgeable people you will find anywhere.