Rehab Medical of Atlanta, Inc. (North)

Orville W 

on BBB

a month ago

They never did come and measure me for my wheelchair but they went ahead and ordered it without measuring me and got the wheelchair it was all wrong it's supposed to have a soft cushion and thoracic support and the technician that brought it never did just arm rest or the footrest I still can't use it because the location is wrong cuz I can't sit for very long time and our friend told us about this company they did her the same thing they said if you're not over 400 pounds he will not come out and measure you she see what **... read more

Vicky N 

on BBB

a month ago

This is the worst company ever to deal with!! They scam seniors to the max. My mom got a custom wheelchair and when it was delivered, was far more than what she needed. She is still waiting on paperwork that Rehab said she electronically signed so we were NOT aware of any return policy because we would have returned it! The chair barely fits through any of her doors. The customer service department is terrible as well. Stay away from this company! Wish we would have. 

Rob K 

on BBB

a month ago

These people are horrible. Absolutely disrespectful and disgraceful. They are proud to have an A+ bbb rating but yet they are not bbb accredited. 

John W 

on BBB

3 months ago

We have had this chair since June 21 ******, and have only got to use it 7 time out of 6 mo. It has been broken down the rest of the time . They have came out and not brought parts with after knowing they needed them. They also canceled on us 5 times before that knowing he can't walk to get around. If there was a botton to give 0 stars that's what I would give them instead. 

Barbara N 

on BBB

8 months ago

It's turned into a scam .. making you pay to have it picked up to deliver. I was told go ahead and post a review. Taking mo ey away from disabled on fixed incomes. ************ . They got me. It sits on one's desk for 6 days now 2nd time because it won't work. But. Never was able to use it and still have to pay.i guess I sit another 2 yrs in bed, hi bed sores I know you'll visit. 

Ahmed A 

on BBB

9 months ago

Hi I am disabled user manual wheelchair for 20 years first time I use this company rehab medical they are interested people dont do the job close the keys without fixing a chair I mean its unbelievable Ive been my champion broke down for three months hes got up only three wheels left supposed to be four ***** got arrested and came out and Wheelchair is not older than six months old brand new chair from rehab medical and is quickie wheelchair and its not cheap these people having the issue talking over the phone with attitude... read more

Noel W 

on BBB

9 months ago

I ordered a power wheelchair, which was my only wheelchair and they seemed to have trouble getting their staff organized to come out and give me the details. I ordered my Wheelchair, and it was delivered after about three weeks. After I got the wheelchair, it began shutting down in the middle of the sidewalk. It wouldnt go forward or back. I called them for help and over the next eight months, yes, thats eight months. My 83 year old father had to push me home more than once. I waited for my wheelchair to be fixed. I called c... read more

John D 

on BBB

11 months ago

There does not to be any sense of urgency in getting the wheelchairs they sell repaired. They cannot order correct parts on the first try. When I get the parts, they cannot install them because they do not have the needed ********'s funny that their website has these happy people saying how great rehab medical is, yet there is no place on their website for feedback. This raises the question in my mind: Where do these people come from? Are they actual customers or hired actors?I got the avid velocity wheelchair, which isn't t... read more

Edna D 

on BBB

a year ago

They told me they could get me a wheelchair. My doctor provided all the necessary documents now they tell me I need a PT. They shouldve told me that to begin with. Still no chair. This is the worst company *** ever seen.