Rehab Medical of Atlanta, Inc. (North)

devika r 

on BBB

2 years ago

My mother received a custom manual wheelchair from rehab medical. An ATP came out did measurements and they delivered the chair. My mom was having back issues and went to physical therapy. The PT found that the arm rests were too high, her feet couldnt touch the floor, back rest not suitable for her.I contacted rehab medical and an ATP came out he changed the back rests, arm rests, lowered the seat and changed the wheels. The foot rests do not work now since the seat was lowered. He told me to just live with the chair as is.... read more

Tony M 

on BBB

2 years ago

STAY AS FAR AWAY AS POSSIBLE!!! I am paralyzed from the waist down and in need of a new wheelchair. One of my doctors suggested I try Rehab Medical! That has been one of the greatest mistakes I ever made. Purchased a wheelchair from Rehab Medical. They sent a tech out to get the measurements for the chair that I would be using. An order was placed, and it took almost a month before the chair was delivered. When the chair finally came in, it needed to be adjusted 2 on each side because it was rubbing. The same guy who took th... read more

Thomas A 

on BBB

2 years ago

Rehab Medical sold me a used power chair and said it was brand new. It has broken down every week and they refuse to work on it anymore. Parts are not made for it anymore. It was repaired over 20 times in 6 months. Hunk of junk. 

Reita M 

on BBB

2 years ago

Rehab Medical, *** should be under investigation by the ****************** due to ******** and Medicate fraud, as well as the endangerment of life and safety to it's clients. In January of 2023, I received a sorry chair from this company looked good but a piece of garbage. I told the tech that delivered that chair it was not going to work for **** had to back down my hall way almost falling down the stairs do to the fact that the chair would not turn into any of my rooms nor allow me to safely get to my bathroom. 10 times te... read more

Scott E 

on BBB

2 years ago

Recently purchased a power wheelchair from Rehab Medical. We were told it was custom made for my wife, but this was a lie. We received a standard Merits P325 ****************** Chair. We paid $3684 for the chair. I found the same chair online for $3000. We were also told that ******** had paid 70% of the cost which would make the price $12280. We never received an invoice. I was overwhelmed on what to do and waited 4 months before contacting Rehab Medical. My wife used the chair once for about 15 minutes so it is still brand... read more

Chris F 

on BBB

2 years ago

The most friendly and knowledgeable people you will find anywhere. 

james r 

on BBB

2 years ago

Approximately 4.5 months ago my Dr sent over to Rehab Medical an order for a manual wheelchair. After weeks of promises and failures to communicate and the sales person ********, failing to call, text or follow thru with promises and NO wheelchair, I spoke to Regional Director ***************************** and received assurances that while ******** failed, he would take care of it. ******** failed to contact my doctor ******* lost paperwork twice and advised me to cancel my Doctor ordered physical therapy and use THEIR phys... read more

Camiyah J 

on BBB

2 years ago

My physician ordered a power chair for me about a year ago and unfortunately, ever since I have had the power chair, it breaks down more than I am able to even use the power chair! This last time my power chair broke down, was the day after one of Rehab Medical's technicians so called fixed my power chair. The tech had the nerve to tell me to call Rehab Medical and request him if I had any problems after he so called fixed my power chair. Well, the day after the tech so called fixed my power chair, the power chair broke down... read more

SHELIA 

on BBB

2 years ago

@RehabMedical - I have been waiting since October 2022 for my fathers wheelchair. When you delivered, you were told it was the wrong chair. I have called and text, and left messages since 3/29/2023 . I have told you time and again I need the correct wheelchair. I had to buy safety belts to keep him in this broken chair. Can we please operate human?