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Rehab Medical of Atlanta, Inc. (North)
- Medical Supplies
- Atlanta, GA
About this business
Location details
2700 Northeast Expy, #800, Atlanta, GA, 30345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I Have been in a wheel chair since **** and this company is the worst that I have EVER dealt with. It has been TWO weeks without my chair, and I keep getting the run a round, get lied to, get passed around to almost very one in the company from the bottom up! My daughter who's in the medical field FINALLY got a tech out out today to trouble shoot the problem as I told them it was a broken joy stick, WHICH I TOLD THEM WAS THE PROBLEM and they do not loan chairs but gladly took my money and told my doctor ******** weekends whi... read more
Business response:
Thanks for the review. We do apologize for the service issues. We are working on expediting your ticket and will contact you if any loaners become available.
This company is abysmal to work with. The first gentleman I dealt with put together a chair for me that, if I had been the one responsible for its assembly, I would have been embarrassed to have it leave the shop. They took the chair back because it was completely useless to me. Three months later I get a call from a new rep who wanted to take over. Even though I stressed that the purpose of getting a new chair was to hopefully relieve pressure points that were causing me pain, he just essentially reordered the same exact ch... read more
They are not truthful they dont get back with you when they say they will and they are not very knowledgeable about what they are doing
Business response:
Thanks for your review. We do apologize for the service issues. Our goal is to resolve all issues in a timely manner. A voice mail has been left to resolve your issues asap. We look forward to speaking with you. Thanks.
I am a contract worker that took on a cleaning assignment at the ******************,** location. It is now February of 2023 and I have still not been paid from the months of September and October of 2022! I have reached out to the accounts payable department for months and have yet to get a response or payment. This is beyond ridiculous!
Business response:
Thanks for your review. We do apologize for the delay and missing our **** on creating an outstanding customer experience. Your inquiry has been responded to and resolved. At Rehab Medical we are committed to resolving all issues in a timely manner. Thanks.
I am a contract worker that took on a cleaning assignment at the ******************,** location. It is now February of 2023 and I have still not been paid from the months of September and October of 2022! I have reached out to the accounts payable department for months and have yet to get a response or payment. This is beyond ridiculous!
Rehab medical has caused me to wait 4 months without getting my electric wheelchair fixed because of communication issues, and instead of following up on it on a regular basis to help expedite the situation I wound up having to make the phone calls to ******** and rehab medical as well as my doctor's ****** and ******** to keep the ball rolling, which added up to 4 months of waiting. On top of that they took it upon theirs elves to ship the parts to my house instead of to their company so that they can inspect the parts to m... read more
Business response:
Thanks for your review. We do apologize for the service experience received. I will be calling you to resolve issues to your satisfaction. A tech will also be visiting you shortly.
I have been communicating with this horrible company to simply get my brothers legs back aka his power wheelchair. It is going on 3 months that my brother has been without his chair due to the negligence and lying on behalf of this company. My brother was promised a call back by ******************* today in compliance and it still has not happened. After a week and promises by the ********************* that wheelchair parts would be delivered by *****, I then find out today that the joystick to my brothers wheelchair is in f... read more
Business response:
Thanks for bringing this complaint to our attention, We do apologize for the poor service received, We are committed to resolving this issue as quickly as possible. Please contact ************ for assistance. We are having issues locating your brother's account. Thanks.
This wheelchair has never worked properly. They stalled on working on it for over a year and now, since the patient is on Medicade, they refuse to even work on it. I've called for more months asking to just donate it and they can't even come get it! The worst place to do business ever!
Business response:
We do apologize for the service received. At Rehab Medical we are committed to resolving all issues in a timely manner. I am not able to locate your records. Please call ************ to resolve your issues in a timely manner. We look forward to your call. Thanks.
They still not come to fix my scotter at **** s 4th st they keep giving me the run around this is a not so good place
Business response:
Thanks for your review. We do apologize for the delay. You have been scheduled, our tech will call you when he is on the way. Thanks.
Frequently asked questions about Rehab Medical of Atlanta, Inc. (North)
How is Rehab Medical of Atlanta, Inc. (North) rated?
Rehab Medical of Atlanta, Inc. (North) has a 3.4 star rating with 209 reviews.
When is Rehab Medical of Atlanta, Inc. (North) open?
Rehab Medical of Atlanta, Inc. (North) is closed now. It will open tomorrow at 8:00 a.m.