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Relax The Back

4.8

About this business

Location details

8240 Preston Rd, Suite 105, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
4.8238 reviews
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Vincent W.'s profile image
Vincent W. 
3 months ago

Craig was great to work with. Came in for a side sleep wedge, but it wasn’t in stock at the store. Craig reached out to other stores and had it in store same day. Great service. 

Business response:

Vincent, Thank you for your review. Craig will go out of his way to take care of the customers. 

Kayloma Y.'s profile image
Kayloma Y. 
4 months ago

Took time demonstrate the chairs. Excellent customer service. 

Business response:

Kayloma, Thank you for your 5 star review. We take a lot of pride in our service. 

Jeff T.'s profile image
Jeff T. 
4 months ago

Craig Hammond was attentive, knows his products and LISTENED to what we wanted. The perfect salesman! Dr and Mrs Thurston 

Business response:

Dr. Thurston, Thank you for your great review. Craig is fantastic and he'll listen to your needs. 

Rosetta B.'s profile image
Rosetta B. 
4 months ago

Craig Hammond was very professional attended to all our questions and helped us make the right decision on choosing the right bed suitable for both of us 

Business response:

Rosetta, Thank you for your review. Craig is fantastic and is there to assist you. 

Dennis E.'s profile image
Dennis E. 
4 months ago

Craig Hammond was great. Very patient and informative. no pressure. He was right, we love the chair. very happy with chair purchase so far 

Business response:

Dennis, Thank you for your 5 star review. Craig is great and patient. Glad your happy with you chair purchase. 

Stephen Patricia M.'s profile image
Stephen Patricia M. 
5 months ago

Craig is very knowledgeable, always courteous and helpful! 

Business response:

Stephen, Craig is fantastic and we're to assist. Thank you for your review. 

Message S.'s profile image
Message S. 
6 months ago

Craig at Relax the Back Plano, TX is a rare breed; knowledgeable, patient, and zero pushy salesman vibes. I came in just to test and learn about different chair technologies, and he let me explore everything without pressure. They had a few great chairs - the Cozzia Quantum 5D blew me away with its body mapping and pain relief. But the real star is Craig's expertise and generosity. He explains things clearly, listens to what you actually need, and genuinely cares about getting you the right fit. Highly recommend asking for h... read more

Business response:

Message, Craig is great and the Quantum massage chair is one of the best massage chairs we floor. Thank you for your review. 

Harold S.'s profile image
Harold S. 
8 months ago

Great crew! The moved our Relax the Back Recliner to the second floor of our house and relocated another recliner to another room. Fast, professional, and on time! 

Business response:

Mr. Sickler, Thank you for your great review. Our crew is very professional and on time. 

Lisa H.'s profile image
Lisa H. 
8 months ago

Mr Hammond is very knowledgeable about the products. I ordered the perfect zero gravity chair. He was friendly and customer service oriented. Great experience! 

Business response:

Lisa, We have the best zero gravity chairs and Craig is very knowledgeable. Thank you for your 5 star review. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 238 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.