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Relax The Back

4.8

About this business

Location details

8240 Preston Rd, Suite 105, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
4.8200 reviews
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Vicki B.'s profile image
Vicki B. 

Verified by Relax The Back

7 years ago

The guys that work at the Plano are great! 

Business response:

Mr. & Mrs. Vicki As always, it is a pleasure working with you both. I know you are loving your new Tempurpedic Mattress. Let me know if you all may need anything in the future. Sincerely, Joshua McElhinney 

Christine/james C.'s profile image
Christine/james C. 

Verified by Relax The Back

7 years ago

We had a great experience shopping for a motorized recliner. Our sales person and installer were friendly, professional, and very caring. We love our new recliner except we wish it had a button that took the recliner back to the start position and had at least one memory position. This was probably their nicest chair. Still love the chair. 

Business response:

Christine & James, Thank you for the kind words! We pride ourselves on top notch service. More importantly I am thrilled to hear that you both are loving your zero gravity recliner! Please do not hesitate to let me know if you may need anything. I look forward to working with you both in the future. Sincerely, Joshua M. 

Lyndee M.'s profile image
Lyndee M. 

Verified by Relax The Back

7 years ago

My husband and I visited this location one week ago to begin shopping for a replacement mattress for our current Tempur-Pedic King-AlluraBed that we have had for 9 years. Josh McElhinney, the Store Manager was very helpful and even provided guidance and information about contacting Tempur-Pedic North-America directly concerning our warranty. One week later, with our warranty coverage approved, I returned to the store to test out available models for our replacement and exchange. Josh has treated us with the utmost courtes... read more

Business response:

Lyndee, It was really nice working with you and your husband. I am so happy that I was able to provide guidance and instill continued confidence in Tempure-Pedic. I am confident that you will love your new Rhapsody Luxe! Do not hesitate to reach out to us if you may need any help and I look forward to working with you both in the future! 

Kenneth B.'s profile image
Kenneth B. 

Verified by Relax The Back

8 years ago

Great product knowledge and customer service. Thanks Josh for a great shopping experience, we really appreciated all your help. 

Business response:

Mr. Ball, It was wonderful working with you and your wife. It is great to hear that you had such a great visit at our store. I know you will love the Tempurpedic mattress that you both decided on. Please feel free to reach out to me if you may need anything and I look forward to working with you in the future. Joshua 

Rebecca K.'s profile image
Rebecca K. 

Verified by Relax The Back

8 years ago

I really appreciated the manager at the Plano location. There was an issue with my order and he handled it with such professionalism. I also really appreciated the delivery guys. They were fast, efficient and enjoyable to talk with. 

Business response:

I am so happy that we could find a solution. We pride ourselves on our great customer service. I look forward to working with you in the future! 

Rebekah K.'s profile image
Rebekah K. 

Verified by Relax The Back

8 years ago

I have been searching for a comfortable pillow as well as an under desk footstool for years..Josh McElhinney was so knowledgeable and knew exactly what my body needed to sleep in a proper position as well as support my neck and feet as I work each day...he was exactly what I was looking for when I came into the store...i will also consider purchasing a desk chair soon...he helped me analyse what I needed for my desk....i couldn't be happier! 

Business response:

Rebekah, It was really nice meeting you! Our relax the back team prides itself on its back care knowledge. I am glad I was able to give you a couple of ergonomic recommendations for the near future. I look forward to assisting you in finding the perfect ergonomic office chair solution to fit your needs! 

Sharon S.'s profile image
Sharon S. 

Verified by Relax The Back

8 years ago

Visited the Plano store for the first time and was very impressed. Josh, the sales rep, was very helpful and knowledgeable about the store inventory. I will definitely be visiting again and making future purchases. I'm very anxious to use the under the desk footstool I purchased. 

Business response:

Sharon, Thank you for your visit! We take take great pride in our work and we are glad you had a great visit. Please feel free to reach out to us if you may have anything we can help you with. Have a great day! 

Vicki B.'s profile image
Vicki B. 

Verified by Relax The Back

8 years ago

Great customer service and products. After sitting in one chair for a week, I changed my mind about which recliner was best for me. Josh was very helpful and made arrangements to pick up one chair and deliver the new chair. I couldn't be happier! 

Business response:

It was an absolute pleasure working with you and your husband! I'm so glad we were able to find the perfect recliner to suit your back care needs! Do not hesitate to reach out if you may need anything. It was great working with you two. Sincerely, Joshua M. 

Larry K.'s profile image
Larry K. 

Verified by Relax The Back

8 years ago

Very good experience 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 200 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.