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Relax The Back

4.8

About this business

Location details

4435 Park Rd, Ste 100, Charlotte, NC, 28209, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.8173 reviews
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Steve M.'s profile image
Steve M. 

Verified by Relax The Back

5 years ago

Store associates were very helpful. The only thing that could have been better would be to have a larger selection of products available in the store for immediate purchase. 

Business response:

Steve, Thank you for taking the time to leave your review. I am sorry we did not have what you we looking for. We strive to have an assortment of products to give our customers a choice. Please let me know if we can find the right product you need. Steve Kaplan, owner Relax the Back Charlotte 

Mary B.'s profile image
Mary B. 

Verified by Relax The Back

5 years ago

Good products with knowledgeable staff to help. 

Raymond B.'s profile image
Raymond B. 

Verified by Relax The Back

5 years ago

Excellent 

Business response:

Raymond, Thank you for your business and I hope you are enjoying your recliner. Steve Kaplan, owner Relax the Back Charlotte 

Algie W.'s profile image
Algie W. 

Verified by Relax The Back

5 years ago

Great Customer Service. I never know there was so much science behind Chairs. Rob really helped me understand the importance of having a proper chair 

Business response:

Algie, Ron and I are glad you are enjoying your office chair. We take the time to fully explain how important the right office chair is to our everyday well being. Please let us know if we can help you again in the future. Steve Kaplan, owner Relax the Back Charlotte 

Sara E.'s profile image
Sara E. 

Verified by Relax The Back

5 years ago

Ron was extremely helpful! He helped us with what we needed and educated us on the device so we can get the max benefit from it. He is the type of employee every store needs- Professional, knowledgeable and kind. I have since told multiple people they need to visit the Relax the back store. Great customer service and an overall wonderful experience! 

Business response:

Sara, Thank you so much for taking the time to write a review about your experience with us at Relax the Back. Ron has been with us for 25 years and we strive to give everyone great service. Thank you for telling your friends about our store. Steve Kaplan owner relax the Back Charlotte 

Colleen B.'s profile image
Colleen B. 

Verified by Relax The Back

5 years ago

Very knowledgeable, friendly staff helped us choose just the right product. Fantastic job! Keep up the great work! Thank you! 

Business response:

Colleen, Thank you for your review. We try hard to find the right products for each of our clients. We look forward to helping you again. Steve Kaplan owner Relax the Back Charlotte 

Jack L.'s profile image
Jack L. 

Verified by Relax The Back

5 years ago

Overall great experience. Salesman was knowledgeable and did not rush us with our decision. We are extremely happy with the chairs. My husband struggles with 3 bulging discs, and he feels it has definitely helped with the pain level in his back, especially when he sits for long periods of time. 

Business response:

Jack, We are glad that you and Chris are enjoying your recliners. We know how much relief our clients get from sitting in zero gravity recliners and your words reinforce the outcome of sitting comfortably. Regards, Steve Kaplan, Relax the Back Charlotte 

Julie C.'s profile image
Julie C. 

Verified by Relax The Back

5 years ago

Always great customer service and A1 products. 

Business response:

Julie, Thank you for your comments. I appreciate your business all these years. I hope to see you again. soon. Steve Kaplan 

David E.'s profile image
David E. 

Verified by Relax The Back

5 years ago

Excellent service. Very nice people. 

Business response:

Thank you David. We are happy to have helped you find the right products for your needs. Please let us know how we can help you in the future. Steve Kaplan, owner Relax the Back Charlotte 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 173 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.